Quick Facts About Gormans At Westerhope
Gorman's At Westerhope Place is a fish and chip shop that has received mixed reviews from customers. While some praise the quality of the food and the friendly staff, others have expressed concerns about hygiene and food safety. In this analysis, we will examine the strengths and weaknesses of the establishment based on the comments provided.
One of the key strengths of Gorman's At Westerhope Place, as mentioned by multiple reviewers, is the quality of the food. Those who enjoyed their meals described it as "lovely," "perfect," and "great traditional fish and chips." The large portion sizes also received positive feedback, with customers appreciating the value for money.
Another strength highlighted by reviewers is the friendly staff. Several customers mentioned that the staff members were polite and accommodating. They appreciated the service provided and enjoyed interacting with the employees.
The menu at Gorman's At Westerhope Place is also praised by a reviewer who mentioned that there is a great variety of options to choose from. They specifically mentioned the gravy as "amazing," suggesting that the establishment offers a wide range of accompaniments and sides to suit different preferences.
However, there are several weaknesses that have been identified through the comments provided. The most concerning weakness is the lack of hygiene and food safety practices mentioned by one customer. According to their remarks, none of the staff members were wearing gloves, masks, aprons, or hair nets. They even witnessed a staff member licking their fingers after handling the food. This raises serious concerns about the cleanliness and potential contamination of the food prepared at the establishment.
Another weakness mentioned by a customer is the quality of the chips. They described them as a mixture of dark brown and green, suggesting that they were overcooked or not fresh. Additionally, the chips were described as dry and unappealing. This negative experience with the chips may have contributed to the overall disappointment expressed by this customer.
A reviewer mentioned that there was a bit of a wait in line for chips initially, which could be seen as a weakness. Although the staff was described as polite and friendly, the wait time may be a deterrent for customers who are seeking a quick service or are in a hurry.
One customer expressed dissatisfaction with the overall decline in the quality of the food, suggesting that it had gone "downhill." They mentioned experiencing food poisoning symptoms after consuming the fish and chips, while their mother received a rock-hard pie. This highlights a major weakness in the establishment's food quality and consistency.
In conclusion, Gorman's At Westerhope Place has both strengths and weaknesses. Positive aspects include excellent food quality, friendly staff, and a diverse menu with large portions. However, the establishment faces significant weaknesses in terms of hygiene and food safety practices, as well as the quality and consistency of their chips. These weaknesses raise concerns and may impact the overall reputation and customer satisfaction of the establishment.
Best TL Reviews
Sat here wondering what will come first a full blown heart attack or savage food poisoning... the place has went so down hill its a joke, WAS my favourite chippy for a very long time. To start NO staff wore gloves, masks, aprons, or hair nets but do manage to wear jewellery, hair down and nail polish? Hygiene and health and safety regulations seem to have went out the window just like my dinner. Ordered my food and the lady who served me decided to use her gloveless hands to push the battered sausage in the bag THEN, proceeded to LICK THE GREASE OFF HER FINGERS?!
RIP to the poor buggar who was served after me... The chips were just about warm and an unappealing mixture of dark brown and green, not to mention dry as a piece of carpet. Was tempted to give my contaminated battered sausage a good old ring out there was that much grease in it. Staff are much more focused on gossiping and shouting to each other than making an effort with the customers and the food quality, no surprise really.
Would give zero stars if i could, yous need reported to the food standards agency before yous make someone seriously ill. Worst experience ever.
Excellent food, friendly staff, great price & potion size… what more could you ask for!!
Really good fish and chips , Lovely cooked , Very large fish ,,and reasonably priced ,Well recommend ,,and they do have deliverey device ,,
Initially bit of a wait in line for chips, staff were polite and friendly. Good value for money and nice food
Perfect every time. My favourite chippy hands down
Great tradional fish and chips, lovely staff.
Great place for Fish n Chips and anything else you fancy eating, a great menu lots to choose from, gravy is Amazing ????
Ordered fish n chips could taste the oil that its cooked in n gave me the shites and me mother hot a rock hard pie and chips shocking I won't ever go back . Gone way down hill
Gormans At Westerhope Info
Amenities
Service options
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Delivery
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Takeaway
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Dine-in
Health and safety
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Staff required to disinfect surfaces between visits
Accessibility
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Wheelchair-accessible car park
Amenities
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Good for kids
Atmosphere
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Casual
Payments
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NFC mobile payments
Today
Opening Hours
| Monday | 11:30 AM - 08:00 PM |
|---|---|
| Tuesday | 11:30 AM - 08:00 PM |
| Wednesday | 11:30 AM - 08:00 PM |
| Thursday | 11:30 AM - 08:00 PM |
| Friday | 11:30 AM - 09:00 PM |
| Saturday | 11:30 AM - 09:00 PM |
| Sunday | Closed |
How to go there
Location
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