The Woodlands

361-363 Preston New Rd, Blackburn BB2 7AA United Kingdom of Great Britain and Northern Ireland

Open Today: -

Quick Facts About The Woodlands

The Woodlands Restaurant, based on the comments provided, has a mix of strengths and weaknesses. It is important to consider both aspects to understand the overall experience at this place.

Starting with the strengths, one aspect that stands out is the ambience of the restaurant. Multiple comments praise the decor and atmosphere, describing it as "great" and "classy." This positive atmosphere enhances the dining experience and creates a pleasant and enjoyable environment for customers.

Another strength highlighted by the comments is the friendliness and excellent service provided by the staff. Customers appreciate the helpfulness and attentiveness of the waiters, with one comment mentioning that they were "always at hand." The owner is also praised for being friendly and hospitable to all customers. This exceptional customer service adds value to the dining experience and makes customers feel welcomed and well taken care of.

The food quality at The Woodlands is also mentioned as a strength. Many comments express satisfaction with the taste of the food, using words like "deliciously yummy" and "mouthwatering." Specific dishes like the leg of lamb and the sirloin steak are praised for their flavor and the tenderness of the meat. The positive feedback regarding the food indicates that The Woodlands is successful in delivering tasty and satisfying meals to its customers.

On the other hand, there are several weaknesses identified in the comments. One common complaint is about the prices being considered as overpriced for the portion sizes provided. Some customers express the opinion that they have had better curry elsewhere. This suggests that the value for money may not be in line with customer expectations.

Another weakness mentioned is the cleanliness of the restaurant. Multiple comments point out that the cups and plates were dirty, which may imply a lack of attention to detail in the cleaning process. Additionally, one customer with OCD mentions that their condition was triggered by the cleanliness issues, indicating that the cleanliness standards may not meet their expectations.

The service speed is also a weakness highlighted in the comments. Some customers complain about slow service, and one comment even questions if it can be called service at all. They mention issues like delays in providing cutlery and napkins, as well as a limited amount of ketchup provided. These experiences may lead to customer frustration and dissatisfaction.

Furthermore, there are complaints about the quality of the furniture and overall comfort within the restaurant. Several comments mention wobbly tables and uncomfortable chairs, leading to plates slipping off tables. One customer suggests that the staff should be instructed to tie up their hair to maintain cleanliness standards.

To conclude, The Woodlands Restaurant has its strengths in terms of its ambiance, friendly service, and quality food. However, there are areas that need improvement, such as pricing, cleanliness, service speed, and comfort of the furniture. By addressing these weaknesses, The Woodlands can enhance the overall customer experience and improve its reputation.

Best TL Reviews

Curry is standard, have had way better. Price wise a bit overpriced for what you get. Portion of chips was like over 3 pound something and it wasn't even much chips. Cups were dirty and some plates were dirty too, OCD surely played up. Some waiters are weird, just stare you whilst your eating and come and take stuff from table like they just want you to eat and leave.

It was great experience. The ambience is great and loved the service. Portions can be quite small and expensive.

Excellent service from staff that were always at hand. Food is always good. The venue is excellent.

The owner also was friendly and was hospitable to all customers.

Fantastic place to eat great decor, good food and friendly staff who go out their way to give you a great service. I have dined in and also take out. Recently ordered the leg of lamb and that tasted amazing. Literally the meat slides off the bone.

Extremely slow service, if that's what you can even call it. No attention to detail. No cutlery until asked, no napkins, then given only 3 for a table of 7. Ask for ketchup, one tiny pot grudgingly placed on the table.

The excuse was that they had a function going on upstairs. Well, if you can't handle the restaurant and the function, don't take reservations and tell guests that you're full.

Will not be visiting again.

I think the old place was alot better and worth the money. The tables and chairs at the woodlands definitely need investing in as the plates kept slipping off tables and chairs were uncomfortable. Tables wobbly. I think the staff should be told to tie hair up as hair was on tables.

We had an excellent experience at The Woodlands Restaurant,

Food was deliciously yummy and on point.

Super mouthwatering.

We ordered the Lamb Shank which fell off the bone beautifully and tasted amazing, also a Sirloin steak with the trimmings which was also made to perfection!

Customer service was fantastic from Harvey and Leeya who very kindly sorted out a table for us, took our orders and looked after us well.

They both are a great asset to the restaurant.

Would highly recommend and we will be visiting again very soon.

I really did not know what to expect when I came here drive 140 miles to see what this place was about. We came on bank holiday Monday as a family we were slightly disappointed that the menu was a set lunch menu and not the full a la carte. However we did have some amazing choices. We ordered the beef roast, the lamb shank and the chicken roast all of which were really tasty. Beef was cooked perfectly medium as advertised. Lamb fell off the bone. The whole experience was excellent. We also ordered all the desserts that they had in house. our personal recommendation is the hazelnut mille-feuille it was absolutely devine!. More than the food the atmosphere was classy. The service was maybe one of the best we had. We can't honestly find anything to complain about. We will be back again when we can! Well done guys I think you have the got the service element spot on!