Quick Facts About Tip Toe NailSpa
Tip Toe NailSpa has several strengths and weaknesses based on the comments provided. Here is an analysis of the strengths and weaknesses of the salon:
Strengths:
1. Friendly and excellent service: Many customers mentioned how friendly and welcoming the staff at Tip Toe NailSpa is. This indicates that the salon values good customer service and creates a positive atmosphere for its clients.
2. Clean and well-stocked: Multiple comments highlight the cleanliness and well-stocked nature of the salon. This is an important factor for customers as it ensures a hygienic and comfortable experience.
3. Full-service options: The salon offers a wide range of services, including a variety of colors and options for pedicures. This suggests that Tip Toe NailSpa caters to different preferences and needs, providing customers with a comprehensive nail care experience.
4. Comfortable environment: The comfortable chairs and range of massage options available at the salon are mentioned positively in one of the comments. This indicates that the salon takes measures to provide a relaxing and comfortable environment for its customers.
5. Repeat customer satisfaction: One customer mentions being a long-time customer and always being completely satisfied with their nails. This reflects a strong level of customer loyalty and a consistent level of quality service.
Weaknesses:
1. Gel nails peeling off: A customer mentioned that their gel nails peeled off within a week, which is shorter than expected. This indicates a potential issue with the quality of the gel nail application and its longevity.
2. Long wait times: One comment mentions a long wait time of two hours, despite having made an appointment. This suggests that the salon may not have effective systems in place to manage appointments and ensure efficient service.
3. Lack of apologies for delays: The customer who experienced the long wait time also mentions that the staff were unapologetic about the delay. This indicates poor customer service and a lack of acknowledgment for the inconvenience caused.
In conclusion, Tip Toe NailSpa has several strengths, including friendly staff, cleanliness, a wide range of services, a comfortable environment, and repeat customer satisfaction. However, the salon also has weaknesses in terms of gel nails peeling off, long wait times, and unapologetic staff. Addressing these weaknesses would be crucial for the salon to improve customer satisfaction and retention.
Best TL Reviews
I loved how my nails looked and I loved chatting with the owner, but. . . I did not love that my gel nails all peeled off within a week. $32 for a manicure that lasted as long as normal polish. :( I’m used to my gel manis lasting about 3+ weeks and then having to soak them off.
Everyone is so friendly and excellent service. Long wait but well worth it!
The best place hands down! I've tried many other salons and never just absolutely loved them, But this place I absolutely love! They are so friendly, clean, prompt everything! They never disappoint! Highly recommend them.
Very nice staff. Huge selection of colors and options for pedicures. Full service pedicure was amazing. Extremely comfortable chairs with wide range of massage options. Clean and well stocked with everything you could want.
This nail salon is very nice! The staff is very nice and professional! Place is very clean! Prices are reasonable and the color selection is amazing! 10 out of 10 I would recommend!
I've been going here for years. You always feel welcome and they are happy to see their repeat customers. They are all so sweet. They do wonderful and beautiful nails. I've never not been completely satisfied my nails. I just did my nails today and they look fantastic!!! Thanks so much guys you all are awesome.
Good atmosphere, friendly staff, very clean and comfortable. These ladies always take care of me in a pinch. Don't forget to tip!
I called and asked if they took appointments, the person I spoke with said yes. I asked if I could come at 3:30pm I was told that’s fine. When I arrived the staff was friendly and acknowledged me and asked if I was there for the pedicure I said yes. Of course I did not think they’d start at exactly 3:30. However I didn’t expect to wait 2hrs. After waiting about an hour I told them about my appt and was told they didn’t take appointments. I showed them the confirmation text. They then sat me in a pedicure chair and started my service and then stopped. I waited another hour and they are just starting where they left off at 5:37pm. They were very unapologetic. Had they not already stated on me I would have just left
Place Pictures
Tip Toe NailSpa Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 09:00 AM - 07:00 PM |
|---|---|
| Tuesday | 09:00 AM - 07:00 PM |
| Wednesday | 09:00 AM - 07:00 PM |
| Thursday | 09:00 AM - 07:00 PM |
| Friday | 09:00 AM - 07:00 PM |
| Saturday | 09:00 AM - 07:00 PM |
| Sunday | Closed |
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Location
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