Rainbow Nails & Spa

+1 734-287-2507

22717 Northline Rd, Taylor, MI 48180 United States of America

Open Today: -

Quick Facts About Rainbow Nails & Spa

Rainbow Nails & Spa Strengths: 1. Excellent customer service: Many customers have praised the staff at Rainbow Nails & Spa for being super nice and friendly. They create a welcoming atmosphere and make customers feel comfortable.

2. Professional quality: Several customers have expressed their satisfaction with the professional quality of the services provided at Rainbow Nails & Spa. This indicates that the staff is skilled and committed to delivering high-quality results.

3. No mess: One customer specifically mentioned that there was no mess under or around their nails after getting a service at Rainbow Nails & Spa. This demonstrates the attention to detail and cleanliness of the salon.

4. Reasonable pricing: A customer mentioned that the salon is not too pricey, which makes it accessible for many people. This affordability could attract new customers and encourage repeat business.

5. Quick service: One customer mentioned that even as a walk-in, they were out of the salon in under an hour. This indicates that Rainbow Nails & Spa efficiently manages their appointments and minimizes wait times.

6. Perfectionist approach: A customer mentioned that an older man at the salon was a perfectionist and wouldn't stop until their nails were perfect. This attention to detail can be seen as a strength as it shows dedication and a commitment to achieving the desired results.

7. Powder gel using Kiara Sky: A customer praised the salon for offering powder gel nails using the Kiara Sky brand. This demonstrates that Rainbow Nails & Spa offers a variety of options to cater to different customer preferences and trends.

Rainbow Nails & Spa Weaknesses: 1. Lack of additional packages and amenities: A customer commented that the salon does not provide different packages, such as a pedicure that includes mud, or free drinks. This suggests that Rainbow Nails & Spa may lack some additional services and amenities that customers may expect or appreciate in a spa-like experience.

2. Inconsistent nail quality: One customer mentioned that their nails looked awful, with issues like being crooked, shaped funny, and not being matte as requested. This inconsistency in nail quality could be a weakness that needs to be addressed by the salon.

3. Customer complaint handling: Another customer expressed their disappointment with the salon's response to their negative review. The customer claimed that the owner suggested removing the review instead of trying to address the issue. This indicates a potential weakness in customer complaint handling and a lack of willingness to resolve customer concerns.

4. Prices not matching the service quality: One customer felt that the services provided at Rainbow Nails & Spa were not worth the price they paid. This suggests that the salon may need to reassess their pricing strategy and ensure that customers perceive the value of the services they receive.

5. Nail durability issues: Several customers mentioned issues with their nails, including paint chipping, nails feeling like they could pop off, and shellac peeling off quickly. These durability issues may indicate a weakness in the products used or the application techniques at Rainbow Nails & Spa.

6. Lack of personalized service: A customer mentioned that the salon did not listen to their preferences and did what they wanted instead. This lack of personalized service could disappoint customers who have specific requests or expectations.

7. Negative customer experiences: Multiple customers expressed dissatisfaction with the services provided by Rainbow Nails & Spa. They criticized the salon for overcharging, providing cold services instead of warm and relaxing ones, and messing up their feet before important events. These negative experiences can damage the salon's reputation and deter potential customers.

Best TL Reviews

I went here for my first time yesterday and i couldn't of been happier with my nails. The people are super nice, great service. No mess under or around my nails, and professional quality which is amazing. They wasn't to pricey, This is definitely my new go too for my nails ????

My friend highly suggested this place and as the workers were friendly and did a good job, the woman and her boyfriend/husband were arguing with each other. Also they don't provide different packages such as a package for a pedicure that includes mud like the salon at the mall does, and they also do not provide free drinks. It's a good place to go to if you're looking for a place where you feel comfortable socializing with other people and making friends. Me personally, I prefer just relaxing while getting pedicures.

The place is nice! Wasn't crowded and I was a walk in still was out in under an hour. The older man is a perfectionist and won't stop until your nails are perfect! I got black nails and his fingers were covered in black because he wanted it perfect. I most definitely will be back regularly.

My nails looked awful. They were crooked, shaped funny, and definitely not matte as requested.

Reply to owner: Yes, it was absolutely your salon that did my nails. I know where I went and I have the receipt to prove it. I’m appalled that you would even consider telling an unhappy customer to remove an honest review instead of trying to make it right. Shame on you.

I came along with a friend, and Linda handled us both amazingly by herself. She was fun to talk to and most importantly did an amazing job on my nails! They offer powder gel using the brand Kiara Sky and I adore the design and finish.

the service was great there the lady that did my nails was so sweet and cute but my nails are so wack the v tips are not good some of my nails are not straight and there is paint under my nails i have acrylic on my skin and the nails feels like they could pop off any moment now i was gonna have to pay 55 dollars for these and they not even worth 35 ended up getting a 5 dollars off my price and payed a total of 57 dollars cause i tipped the lady 7 dollars no hate toward anyone but i will not be coming back to get my nails done from them again

I loved this place 8yrs ago…. I went Monday to get a fill in and a pedicure with shellac as always. Well by the next day my polish was peeling off my nails i called she told me come in they’d fix it i told her with my work schedule I wouldn’t make it until Thursday so she said ok that’s fine i went Thursday after work waiting over 30mins to get my shellac redone well it’s Saturday morning & guess what i woke up & my shellac has peeled off one of nails again vas is entirely to high to keep goin back up there & on top of that i paid and tipped for a service that was just not up to par ????????‍♀️ I haven’t done anything with my hands but literally text and flip stations on the remote there is no way this has happened again needless to say i dnt think I’ll be returning back again

If I could rate them lower I would they over charge for horrible cold services that are supposed to be warm and relaxing and they don't listen to you and do what they want instead and they messed up my feet right before my vacation they are really horrible and don't recommend going here at all