Eagle Nail

+1 248-398-4317

2540 Twelve Mile Rd, Berkley, MI 48072 United States of America

Open Today: -

Quick Facts About Eagle Nail

Eagle Nail Place is a salon in Berkley that offers professional nail services. Based on the comments provided, we can identify some strengths and weaknesses of the salon.

One of the strengths of Eagle Nail Place is their reputation among the locals. As mentioned in the first comment, everyone in Berkley seems to go to this salon. This is a positive indicator and suggests that the salon has a strong customer base and is well-regarded in the community. Additionally, the salon is described as professional and clean, which further enhances its reputation.

Another strength is the expertise of the technicians. The second comment highlights that all the techs at Eagle Nail Place know what they're doing and provide quality work. This is important in a nail salon as customers want experienced professionals who can deliver the desired results.

Customer service is also noted as a strength of the salon. The fourth comment mentions that everyone at Eagle Nail Place was super nice and accommodating. This is crucial in creating a positive experience for customers and ensuring they feel welcome and comfortable during their visit.

In terms of pricing, the salon is described to have great prices in the sixth comment, specifically for gel polish changes. This is a competitive advantage as affordable pricing can attract more customers and encourage repeat business.

However, there are also some weaknesses highlighted in the comments. One major weakness seems to be inconsistent quality. The fifth comment depicts a negative experience, where the customer was dissatisfied with the nail shape and appearance, despite specifically requesting a different style. The customer further expresses frustration at having spent a significant amount of money on nails that they consider to be low quality.

Similarly, the seventh comment mentions a negative experience with a regular manicure. The customer found the quality of the manicure to be poor, with the polish separating and peeling after only two days. This indicates a lack of attention to detail and proper application techniques, resulting in a subpar result.

Additionally, one comment highlights a concerning experience with racism. The last comment describes a customer who walked into the salon and was ignored, leading them to believe they were being discriminated against due to their race. This is an alarming allegation and reflects very negatively on the salon, as it suggests a lack of respect and professionalism in their customer interactions.

In summary, Eagle Nail Place has several strengths including its strong reputation, the expertise of its technicians, positive customer service, and affordable pricing for certain services. However, it also has weaknesses related to inconsistent quality and allegations of racism. Addressing these weaknesses and improving consistency and customer relations will be essential for the salon to maintain its positive reputation and attract new customers.

Best TL Reviews

Everyone I know in Berkley goes here and it's easy to see why. Professional and clean. All of the techs know what they're doing and they do it right! Happy to have found them.

Always does a really great mani and pedi. I get Acrylic nails

The young man who did my nails, was so professional. No wait. My nails were sleek. Not the most impressive salon, looks wise, but nice work. Highly reccomend.

Everyone was super nice and my nails were super pretty! I was awkward but they didn’t care, which was nice

I don’t know if yesterday was an off day for them but I walked into this salon for the first time cause my regular salon was booked up and I read reviews and it seemed like a great place but I’m not happy 2 of my acrylics are crooked and I asked for stiletto nails and I got almond they look awful and I spent $70 on these nails and they look like garbage not at all what I asked for I hate almond shaped nails on my hands I’m about to take them off myself and just go to a different salon

I had a regular manicure 2 days ago and my nails look awful. The two coats are separating from one another and peeling off all around the edges of my nails. They also cut my cuticle so now my skin is peeling up my finger????. I haven't been picking at anything but will be removing the polish ASAP. Price was fair at $16 but I cannot recommend this salon for a regular mani.

Great prices, good service for a gel polish change. I would recommend this salon!

RACIST!! I walked in and ask for a manicure, no one acknowledged me or responded to me except a young lady and who said they don’t have time to do my manicure but they weren’t closing for another 2 hours. No respect.