Quick Facts About Tips N Toes Nails & Spa
Tips N Toes Nails & Spa has received a mix of positive and negative comments from customers, indicating both strengths and weaknesses of the salon. Below is an analysis of these comments to highlight the strengths and weaknesses of the business.
One strength of Tips N Toes Nails & Spa is their professionalism and willingness to address customer concerns. A customer mentioned that their acrylic nails chipped shortly after getting them done, but the salon offered to fix them free of charge. This demonstrates that the salon values customer satisfaction and is willing to rectify any issues that arise.
Another strength is their ability to accommodate walk-in customers. A customer mentioned that they were able to get a set of stiletto extensions with acrylic done even as a walk-in close to closing time. This shows that Tips N Toes Nails & Spa is flexible and can handle unexpected customers without sacrificing the quality of their services.
The salon also received praise for their friendly staff and reasonable prices. A customer mentioned that the staff at Tips N Toes Nails & Spa helped them choose the best type of polish for their activities and work. This indicates that the staff is knowledgeable and helpful, especially for those who are new to getting their nails done or less experienced. Additionally, the reasonable prices make the salon accessible to a wider range of customers.
Customers also appreciated the ability of the salon to fix nails that had been ruined by another salon. A customer mentioned that after their nails were butchered at a different salon, Tips N Toes Nails & Spa stayed open late to fix them, providing great service. This highlights the salon's ability to rectify mistakes made by other establishments, showing their expertise and dedication to customer satisfaction.
However, there are some weaknesses that have been mentioned by customers. One customer mentioned that their recent experience at the salon was disappointing. They had issues with the acrylic number and ended up with mismatched colors. The technician also accidentally cut their skin while using a drill, causing discomfort. These experiences indicate that there may be inconsistencies in the quality of service provided and a lack of attention to detail.
Another customer mentioned dissatisfaction with a nail design they received. The customer claimed that the design turned out terrible, but they did not speak up due to fear of further mistreatment. This suggests that the salon may not have effective communication channels for customers to express their concerns.
Additionally, a customer mentioned that the salon is pricy and charges extra for certain services that are not included in the pedicure. The strong chemical smell in the salon was also mentioned, causing discomfort for customers. These factors may contribute to a negative overall experience for some customers.
In conclusion, Tips N Toes Nails & Spa has strengths in their professionalism, accommodation of walk-ins, friendly staff, reasonable prices, and ability to rectify mistakes made by other salons. However, weaknesses include inconsistencies in service quality, lack of attention to detail, communication issues, pricing concerns, and the strong chemical smell in the salon. By addressing these weaknesses and focusing on their strengths, the salon can improve customer satisfaction and strive for excellence in their services.
Best TL Reviews
I LOVE tips and toes. I’ve been going there a few times. The last set of acrylics I got which are photographed below, they began to chip less than 13 hours after I got them. I called the salon the next day. They offered me to come in and they would fix them. I did follow through and did get them fixed. I’m pleased with the professionalism when I presented the problem to them. Definitely will continue to go there.
They were very good with a walk in about an hour before close, very accommodating. Amazing job on stilleto extensions with acrylic. Friendly staff. Very reasonable price. I really recommend this place, especially if you're new at getting nails or less experienced. They helped me figure out the best type of polish (acrylic vs dip) for my activities and work.
(ignore the scuffs on the few nails, they're from work today)
This is the best nail salon I’ve ever went to I will never go to another nail salon again! Every time I’ve gone here I’ve never been disappointed and they will always do the wicked designs that I want and I’m always pleased! I went to happy nails the other day and they butchered my nails completely so I called up tips and toes they fit me in last night and they stayed an hour late just to fix my nails for me and I felt SO much happier after they fixed my nails! Amazing place and great service!
Honestly today I went to tips and toes my first time going was awesome and everything turned out right today I went again and first the lady said she couldn’t find the right acrylic number but my sister showed her the one she got but the lady got a different acrylic powder then she put primer and left me there sitting for 30-40 minutes after she told me to choose the butterflies I wanted and I told her white and the light pink one but there were other and were mixed she’s like I’m going to have to do random colors because powder dried quick I was like but could they match she is like yes but after they all came out horrible because they were all different also when she used the drill she got my skin ended up cutting many time but she didn’t notice also now my nails hurt so bad I think I’m going to be taking them off tommorow because these are making my nails numb I wouldn’t recommend going here! Also you can’t notice from a little far away but from close there not even filed right
It was a very fast and accurate full set application. I had my appointment set for 4:30 but they didn’t get to me until 5:10… The man was very nice and quick when he got to me. So accurate and beautiful, he made it look effortless! I didn’t catch his name but he got a good tip. The 94 nail color is GORGEOUS! It was surprisingly super busy for a Sunday!
First off my pedicure was good so I’ll start with that but otherwise Right away the nail lady got mad at me for saying I wanted them longer (the length ended up being fine). She proceeded to file my nails really rough. I asked for a simple “21” for a nail design since my birthday is Thursday. It turned out TERRIBLE but I didn’t say anything because I didn’t need her abusing my fingers again. They also charged me for the second color even though it’s on 1 finger (don’t know if this is a normal thing l) The rest of my nails look good but the “21” really ruined it. I will not return.
Favorite nail salon in EC ♡ Won’t go anywhere else! A gf recommended Henri and I was not disappointed. His work is *chefs kiss*.
It’s ok. Pricy, nobody talks to you, you need to specifically say what you need for a pedicure (ie. ask for ingrown removal, callus removal) and they charge extra for those as well it’s not included in the pedicure. Very strong chemical smell - to the point my eyes were burning.
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Tips N Toes Nails & Spa Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Today
Opening Hours
| Monday | 09:30 AM - 07:30 PM |
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| Tuesday | 09:30 AM - 07:30 PM |
| Wednesday | 09:30 AM - 07:30 PM |
| Thursday | 09:30 AM - 07:30 PM |
| Friday | 09:30 AM - 07:30 PM |
| Saturday | 09:30 AM - 06:00 PM |
| Sunday | 11:00 AM - 05:00 PM |
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