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Best Beauty

+1 804-222-9229
4724 Finlay St, Richmond, VA 23231 United States of America
Open Today: 09:00 AM - 08:00 PM

Quick Facts About Best Beauty

Best Beauty Place is known for its wide variety of hair products and accessories. They have all the products imaginable, making it a one-stop shop for everything hair-related. Customers appreciate the wide range of options available, making it convenient for them to find what they need.
One strength of Best Beauty Place is their knowledgeable and helpful staff. Customers have mentioned the friendly and professional service they received. The staff is helpful in providing guidance and recommendations, ensuring that customers find the right products for their needs. This knowledgeable and friendly service enhances the overall shopping experience and makes customers more likely to return.
Another strength is the reasonable prices for quality hair. Customers have commented on the great prices offered, especially for the Model Model brand. This makes it a cost-effective option for those looking for affordable hair products. In addition, customers have mentioned the reasonable prices for human bohemian bundles. This affordability attracts customers who want to find quality products without breaking the bank.
Best Beauty Place is also praised for its owners and their interaction with both customers and employees. Customers have noted that the owners are good people who seem to genuinely enjoy interacting with customers. This personal touch creates a welcoming and friendly atmosphere in the store, making customers feel valued and appreciated. The owners also ensure that their employees are knowledgeable and professional, further enhancing the overall shopping experience.
However, there are also weaknesses that have been mentioned by customers. One weakness is the limited gray hair options for braiding/weaving and wigs. This limitation may be a drawback for customers with gray hair who are looking for specific products. While Best Beauty Place offers a wide variety of products, this limitation may result in some customers seeking alternatives.
Another weakness is the overpricing of wigs. Some customers have mentioned that the wigs are overpriced for the quality they offer. There have been instances where customers were quoted different prices for the same wig, leading to feelings of being swindled. This inconsistency in pricing and perceived lack of transparency may negatively impact the store's reputation and customer loyalty.
Another weakness that has been highlighted is the customer service during busy times. While the staff is usually helpful and professional, there have been instances where customers felt neglected or overlooked in favor of other customers. This can create a negative impression and may deter customers from returning.
Despite these weaknesses, Best Beauty Place remains a popular choice for many customers. The strengths, such as the wide variety of products, knowledgeable staff, reasonable prices, and customer-friendly owners, outweigh the weaknesses for many people. However, it is important for the store to address the concerns raised by customers, especially regarding limited gray hair options and inconsistent pricing, in order to improve the overall shopping experience and maintain customer satisfaction.


Best TL Reviews

They have all the hair products and assessories imaginable. My hair is gray so I took a star away due to limited gray braiding/weaving hair as well as gray wigs. Even with these limitations, Best Beauty Is still one of my favorite hair supply stores.
Found what I needed. Really Iike this store. Highly recommend!!
Great prices for quality hair especially if you like the Model Model brand. The staff is friendly, helpful and knowledgeable. I highly recommend this shop if you prefer to buy your hair and hair essentials (oils, brushes, satin hair caps etc) from respectful, professional people who actually care about their customers.
The wigs are overpriced for the quality. I saw a wig that I wanted to purchase for 18.99. When I returned the next day to purchase the wig, the Asian lady told me that it was 28.00 (the price tag was removed). I refuse to be swindled.
Reasonable prices for human bohemian bundles
I admit I do not go here for me. But my wife and I enjoy doing errands together when we can and so that is how I ended up here.
The location has everything you can think of for hair. The staff is fun and knowledgeable.
The owners are good people and seem to enjoy interacting with the customers and their employees. They sell quality products and will point you in the right direction for getting you to your goals for your hair.
GREAT PRICES. I went in there on a busy Thursday night. I go in often enough to not need help with anything but the wigs (which they have to get for you anyway) and the staff is usually very helpful and professional. This time I don’t know what was happening but it was chaos. I was in there for 30 minutes waiting for someone to get me some wigs. As soon as the woman came to “help me,” another customer started talking to her and she just brushed me off. I understand wanting to help multiple people at the same time but this lady didn’t even finish helping me because she was so focused on what I’m assuming she thought would be a “bigger sale”. It’s a good store with very nice prices but the attitudes and disrespect they show certain customers has turned me off. I won’t be giving them anymore of my money.
Great place to shop for all your needs

Best Beauty Info

Amenities

Service options
  • In-store shopping
Accessibility
  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
Planning
  • Quick visit

Today

Opening Hours

Monday 09:00 AM - 08:00 PM
Tuesday 09:00 AM - 08:00 PM
Wednesday 09:00 AM - 08:00 PM
Thursday 09:00 AM - 08:00 PM
Friday 09:00 AM - 08:00 PM
Saturday 09:00 AM - 08:00 PM
Sunday Closed

How to go there

Location