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Tommys

+44 191 522 8080
3 Doxford Park Way, Sunderland SR3 2NE United Kingdom of Great Britain and Northern Ireland
Open Today: -

Quick Facts About Tommys

Tommy's Place, based on the comments, has both strengths and weaknesses. Let's analyze them in detail.
Strengths: 1. Good quality fish and chips: Many customers mention that the fish at Tommy's Place is of excellent quality. One comment specifically states that the fish and chips are excellent and come at a reasonable price. 2. Friendly staff: Several comments praise the staff at Tommy's Place, with one mentioning that the English lady serving is particularly nice and polite. Another comment highlights that the staff always seem to be enjoying their work, which creates a welcoming atmosphere. 3. Reasonable prices: Multiple comments mention that the prices at Tommy's Place are good for the quality and portion size of the food. One customer states that the small fish and chips cost only £6.25 and provide a generous portion.
Weaknesses: 1. Inconsistent food quality: One customer expresses disappointment in the food and states that it was not very hot, suggesting that the kitchen might have some consistency issues. Another comment suggests that the haggis and fish they received were of poor quality and may have been leftover from the afternoon. 2. Service speed: One customer complains about the slow service at Tommy's Place, which can be a significant drawback for customers who expect efficient service. 3. Portion sizes: One customer mentions receiving a small portion of chips, which they described as half the usual portion size. Another customer had a similar experience, receiving just one battered sausage for a relatively high price.
Based on these comments, it is evident that Tommy's Place has some strengths, such as good-quality fish and chips, friendly staff, and reasonable prices. However, there are also weaknesses, including inconsistent food quality, slow service, and occasional issues with portion sizes. To improve, Tommy's Place could focus on addressing these weaknesses by consistently delivering hot and high-quality food, ensuring faster service, and maintaining portion sizes that meet customer expectations.


Best TL Reviews

Won't be going here again, the food was not very hot at all. Quality not of the same standard as the previous owners. Fish wasn't skinless which put me off straight away. Nothing ready which is okay but the service was really slow.
I went in last night the food was alright and I think has been taken over from south indians.
I really hope the menu and the service stays the same. Thank god there is a english lady serving she is really nice and polite as my mom is too old she can't stand for long the service was quick.
You can't go wrong food, price and welcome. Staff always seem to be enjoying their work.
Food service price all good garlic is lovely
I go there all the time this time my haggis was frozen still and the fish was like rubber it was obviously of the afternoon they give me it teatime
Excellent quality fish and chips. Small fish and chips only £6.25 and quite a large potion.
I was very disappointed with the portion of chips I got, it was like 1/2 a portion really, both mine and husband was the same, then just 1 battered sausage, in total £6+
Always a very good standard of food. Service is excellent

Tommys Info

Amenities

Service options
  • Takeaway
Highlights
  • Fast service
Accessibility
  • Wheelchair-accessible car park
  • Wheelchair-accessible entrance
Offerings
  • Kids' menu
  • Quick bite
Dining options
  • Lunch
Amenities
  • Good for kids
Atmosphere
  • Casual
Payments
  • NFC mobile payments

Today

Opening Hours

Monday Closed
Tuesday -
Wednesday -
Thursday -
Friday -
Saturday -
Sunday Closed

How to go there

Location