Quick Facts About Top Care Nails
Top Care Nails has received a mix of positive and negative comments from customers, indicating both strengths and weaknesses. Let's analyze these comments to understand the strengths and weaknesses of the establishment.
Starting with the strengths, several customers mentioned that they had a great experience at Top Care Nails. The staff was prompt, professional, and friendly, which created a pleasant atmosphere for the customers. The clean facilities were also appreciated, indicating that the establishment prioritizes hygiene. The prices were mentioned positively, with one customer stating they received a great pedicure at a great price. This suggests that the services offered at Top Care Nails are affordable and provide good value for money.
Many customers were satisfied with the quality of service provided by the nail technicians. They praised the attention to detail, skillful nail shaping, and careful application of products. One customer even mentioned that the nail technician made sure to pay attention to the care of their cuticles, which is often overlooked in other salons. The compliments received by the salon for the nail services indicate that they have experienced and talented technicians who prioritize the satisfaction of their customers.
The positive comments also mentioned that the customers would be returning to Top Care Nails, indicating that they have gained loyal customers who trust in their services. This loyalty is further demonstrated by a customer who mentioned being referred by their mother, who had been going to the salon for years. Word-of-mouth recommendations and repeat customers are a strong indication of the quality of service provided by the establishment.
Moving on to the weaknesses, there were a few negative comments from customers who had unpleasant experiences at Top Care Nails. One customer mentioned that they received poor treatment during their visit. The nail technician was rough and caused cuts on their fingers, showing a lack of attention to detail and proper technique. Additionally, the customer observed that the salon did not properly sanitize their tools, raising concerns about hygiene and potential infections. The lack of proper cleaning and sanitation is a major weakness and should be taken seriously by the salon.
Another customer expressed dissatisfaction with the owner's behavior. They mentioned that the owner was rude and did not address their concerns adequately. This indicates a weakness in customer service and suggests that the owner may not prioritize resolving customer issues in a satisfactory manner.
Although the negative comments highlight weaknesses, it is important to note that they represent a minority of the overall feedback provided. The majority of comments are positive, reflecting the strengths of Top Care Nails.
In conclusion, the strengths of Top Care Nails include prompt and professional service, clean facilities, friendly staff, affordable prices, and skilled nail technicians who provide excellent nail services. However, there are weaknesses concerning sanitation practices and customer service, as mentioned in some negative comments. These weaknesses should not be overlooked and should be addressed to ensure the highest level of customer satisfaction. Overall, Top Care Nails appears to be a reputable establishment with several strengths that attract and retain satisfied customers.
Best TL Reviews
Prompt. Professional. Clean facilities, friendly staff. Great pedicure at great price. I’ll be back.
Had a very good experience here. It was my first time, I was in the neighborhood and went in on a busy Friday. They were able to fit me in. I got a basic gel manicure and I love it. Very polite and welcoming nail techs, clean, organized. I have no complaints whatsoever, I enjoyed the time that I spent there. Overall great service.
I honestly could not be any more impressed and happy with Top Care Nails. I am extremely critical of my nails and Tam at Top Care is just the same. He made sure to prep my nails, shaped them perfectly, made sure to pay attention to the care of my cuticles, ensured the acrylic was smooth and thin, and paid close attention to ensure all areas of my nails were painted...all of which seems to be an issue of so many nail techs. My nails are beautiful. This is the 2nd time going after being referred by my Mom who has been going for years! I highly recommend! GREAT JOB TOP CARE!!
I got a pedicure here and it was literally the best one I’ve ever had! My feet are so soft and my nails are so shiny. They took their time and were so friendly. My sister got a manicure here and she said they did a really good job and loves her gel polish. I will be coming back here I finally found a place I can be a regular!! Thank you for being so kind and very fast. ????
After telling me to “relax” during cuticle cutting when I had been cut on my right hand, the man proceeded to remove a chunk of skin from my left hand too. I then watched him and another employee “sanitize” their equipment by RUNNING IT UNDER WATER FOR A FEW SECONDS. No utensils were soaking in the blue sanitizing solution. Considering how I bled in the cuticle cutter, you would think they would take more cutting with cleaning. After cutting me, he proceeded to use acetone on my fingers, showing me how many cuticles were truly cut too short because every finger burned. When he was cleaning polish from around my nails, he dug in with his long nails right into my cuts. He never could get the polish cleaned enough, so he gave up leaving me with my mail polish needing to come off when I get home. If I end up with an infection, I know it’s from their dirty tools. Will NEVER use again.
After having a bad experience at another Salon I came here. I absolutely love the nails. Not to mention the service was super friendly and welcoming. My nails came out very nice. I am very picky about the way they are shaped and the man who did my nails, Steven did a great job! They have tons of options and beautiful colors not to mention they still do airbrush!! Hello you can't get that anywhere! Will be returning thank you!
The owner did my nails in a hurry and sloppy. I came back because the polish was lighter on one hand and wanted it fixed. Also my real nails you could see on one hand and the other hand you could not She fixed the polish issue on my left hand The polish was fine but the issue with my real nails was not. My left hand was not left that way. She was rude. She needed my receipt even though I had been there 3 dsys and she remembered me. Gave me a difficult time and like she did not know what I was talking about. Rude will not go back
My nails are so pretty and I got exactly what I asked for. ???? My nails are definitely going to last for a long time. Love it!!!
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Top Care Nails Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Today
Opening Hours
| Monday | 09:00 AM - 07:00 PM |
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| Tuesday | 09:00 AM - 07:00 PM |
| Wednesday | 09:00 AM - 07:00 PM |
| Thursday | 09:00 AM - 07:00 PM |
| Friday | 09:00 AM - 07:00 PM |
| Saturday | 09:00 AM - 07:00 PM |
| Sunday | Closed |
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