Quick Facts About Top Style Nails
Strengths:
1. Thorough and detailed nail technician: One commenter mentioned that their nail technician was amazing and very thorough, ensuring that their nails were exactly what they wanted. This indicates that there are skilled technicians at Top Style Nails who can deliver high-quality work.
2. Ability to achieve desired shape and design: Another commenter mentioned that this nail salon is one of the few that can accurately achieve the desired shape and design of the customer's nails. This suggests that the nail technicians have the expertise and talent to fulfill specific customer requests.
3. Offers warranties, cashback rewards, and specials: According to one comment, Top Style Nails provides a two-week warranty, cashback rewards, and great specials from Monday to Wednesday. These incentives can attract customers and create a loyal customer base.
4. Mini massage during drying time: One commenter appreciates the mini massage provided during the drying process, which adds a luxurious touch to the overall experience.
Weaknesses:
1. Inconsistent customer service: Multiple comments highlight poor customer service experiences at Top Style Nails. The first comment mentions that the owner, who did not speak English well, was rough and did not deliver the desired nails. Another comment reinforces this sentiment by mentioning dismissive behavior and lack of assistance from one staff member.
2. Lack of proficiency in acrylic nails: One commenter was disappointed with the salon's ability to do acrylic nails. They had to wait for the owner, who had limited English skills, and ended up receiving French nails instead of the desired design. This suggests that Top Style Nails may lack expertise in certain nail services.
3. High prices for poor service and quality: One commenter mentions that Top Style Nails was pricey for a manicure that resulted in chipping and lifting after only a week. This indicates that despite the higher prices, the quality and durability of the nail service may not be up to par.
4. Bulky and uneven nail shape: The first commenter also mentions that the shape of their nails was too bulky and uneven. This suggests that the attention to detail and consistency in shaping nails may be lacking at Top Style Nails.
5. Inadequate communication and consideration: One commenter mentioned that the staff did not pay attention to their preferences, forcing them to get a gel manicure instead of regular polish. Additionally, the staff prepared their nails in a way that the customer did not like, without consulting them. This lack of communication and disregard for customer preferences can result in dissatisfaction and frustration.
Conclusion:
Top Style Nails has some advantages, such as skillful technicians who can achieve desired shapes and designs, as well as offering incentives like warranties, cashback rewards, and specials. However, the salon has several weaknesses, including inconsistent customer service, limited proficiency in certain services like acrylic nails, high prices for poor quality, and issues with communication and consideration. These weaknesses are important considerations for potential customers and may impact their overall experience at Top Style Nails.
Best TL Reviews
My pedicure was ok I’ve definitely had better though. But my manicure was very terrible first of all it’s like nobody else in that store knows how to do acrylic nails they made me wait for the owner. Mind you it’s my first time at that nail salon so I’m just going with the flow so I’m waiting for the owner finally it was my turn because she was doing other people she barely knew how to speak English and was very rough with me I showed her what type of nails I wanted the same the design and everything and she acted like she could do it. I just ended up getting French nails because they didn’t have any charms that I wanted added on to my nails. The owner proceeded to do my nails while being rough pushing my arm down without asking. I just did my nails last week and this week most of my nails are chipping and lifting. Mind you it’s only been a week????????♀️. I will never go back here again they was very pricey for terrible service and quality. And the shape was too bulky and not even at all! omg worst nails ever.
definitely the worst customer service i’ve had to deal with at a nail salon. last week, i asked for a basic design on my nails and the lady (i’m assuming was the owner) who was doing it for me couldn’t do it!!! she wasn’t even able to do a french tip which is SERIOUSLY as basic as it gets. and i kept asking her politely to fix my nails because it looked very sloppy and rushed and she just shrugged me off and did nothing about it? luckily, another lady that was working there helped me out and fixed the design for me but it was very frustrating because i’ve been going there for years and did not deserve that type of treatment. not to mention that i had brought my younger sister a couple weeks back to get her nails done and she started feeling lightheaded due to the nail polish smell and when i asked where the water fountain was so she can get some water she literally ignored me even after asking multiple times. i’m usually not the type to write reviews but they do mediocre work and the attitude in that place is not worth coming back.
My nail tech was amazing and very thorough. Made sure my nails were just what I wanted!
I usually go there to refill my nails and they do a wonderful job ????..I did do my toes one time &I wasn't impressed with the job (the scrubbing)...maybe because it was regular not gel...because the next day it peeled off. Overall the service is good ????
I don’t like them I go there 6.30 the closing time is 8 on goggles they said ok wait for 15 minutes then they start and my son with me for pedicure they charge 47 for deluxe they don’t sucrub good she cannot put clear nail polish I am doing my nail I have to tell her why u don’t u put clear nail polish she said oh he want it ? Ok I will do it and she force me to get nail jel on acrylic before I had very bad experience with jel that’s why I want nail polish then she is mad at me and talking to other lady in chaines and I don’t no they want to close early she can’t give me only 5 minutes I dry it time for drying and without asking me she prepare my nail for hell that is little croced she can not make smooth I don’t like her both jobs and I pay 95 dollars for both
Make an appointment and you won’t be disappointed by their powder gel manicures (be prepared to wait if you don’t). A bit pricey, but they offer two week warranties, cash back rewards and great specials Monday through Wednesday. I also enjoy the mini massage you get while your nails are drying!
I've been to many nail salons but I've got to say this is one of VERY FEW who get the exact shape or design I want! I am truly so happy with the way my nails turned out!
check out the before and after!!!
Poor work and customer service. The gel was thrown on my nail so thick. They do not treat all their customers the same. No worries the first and last they will get not get my hard earn money. The only reason I went to this place because it was a Birthday gift from my kids plus we made it a girls day
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Top Style Nails Info
Amenities
Health & safety
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Mask required
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Temperature check required
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Staff wear masks
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Staff get temperature checks
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Staff required to disinfect surfaces between visits
Accessibility
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Wheelchair accessible entrance
Amenities
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Restroom
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Wi-Fi
Payments
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Credit cards
Today
Opening Hours
| Monday | 10:00 AM - 08:00 PM |
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| Tuesday | 10:00 AM - 08:00 PM |
| Wednesday | 10:00 AM - 08:00 PM |
| Thursday | 10:00 AM - 08:00 PM |
| Friday | 10:00 AM - 08:00 PM |
| Saturday | 09:30 AM - 08:00 PM |
| Sunday | 10:00 AM - 07:00 PM |
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