Topo Gigio Restaurant

+44 20 8786 8063

196 Kingston Rd, Ewell, Epsom KT19 0SF United Kingdom of Great Britain and Northern Ireland

Open Today: -

Quick Facts About Topo Gigio Restaurant

Topo Gigio Restaurant has several strengths based on the comments provided. First and foremost, the service is consistently praised as being on point, attentive, and friendly. This is a crucial aspect of any dining experience as it sets the tone for the overall satisfaction of the customers. The fact that the staff is not too invasive is also seen as a positive attribute.

Another strength mentioned is the set menu, which provides a good variety of dishes for all to enjoy. The price of £16.95 for a three-course meal is also considered good value for money. This shows that the restaurant offers affordable options without compromising the quality of the food.

The quality of the food itself is also praised in the comments. Dishes such as the bresaola starter, the claves liver with sage and butter main course, and the lemon tart dessert are all described as tasty and enjoyable. The presentation of the main course in oval dishes, allowing customers to help themselves, is also mentioned as a positive aspect.

The atmosphere of the restaurant is another strength highlighted in the comments. It is described as having a good atmosphere, with one comment mentioning that the restaurant was almost full at 7 pm on a Wednesday. This indicates that Topo Gigio is a popular choice among customers and creates a lively and inviting ambiance.

The value for money is consistently highlighted in the comments. The restaurant is praised for offering excellent prices for the quality of food and service provided. This is an important factor for customers as it ensures that they receive good value and are satisfied with their dining experience.

On the other hand, there are some weaknesses mentioned in the comments. One customer describes their experience as "decidedly average," mentioning that the female member of the waiting staff was aggressive in manner, who they later found out was the owner of the restaurant. This negative encounter with a member of staff is likely to affect customers' overall satisfaction and may discourage them from returning.

Another comment mentions a negative experience on Valentine's Day, where the customer had a table booked but arrived to find no tables available. The lack of proper customer service in dealing with the problem and not making the customer feel welcome is a significant weakness that can greatly impact the reputation of the restaurant.

In conclusion, Topo Gigio Restaurant has several strengths that include excellent service, good value for money, a variety of dishes, and a welcoming atmosphere. However, there are also weaknesses in terms of aggressive staff behavior and poor customer service during busy times. These weaknesses should be addressed in order to maintain and improve the overall reputation of the restaurant.

Best TL Reviews

So, finally after years of going on and off to Topo Gigio a review!

I hadn't been here for a number of years but Sunday lunch with family and friends was a good way to reconnect with the restaurant.

As always the service was on point, attentive, not too invasive and all the staff were very friendly!

I decided to go for the £16.95 3 course set menú and I wasn't disappointed!

It was pretty much as I remember it...tried and tested, with a good variety of dishes for all to enjoy!

I had the bresaola as a starter and it was very nice, the cured beef was moist and had a hint of sweetness to it and along with the salad and shaved parmiggiano and a squeeze of lemon went down very well to start the meal off!

As for a main I had claves liver with sage an butter...very tasty and melt in the mouth.

It came with green beans, battered and fried courgettes and sliced roast potatoes all served in oval dishes so you could help yourself. The spuds were on point and the courgettes crunchy and light...the beans were nice and tender. A lovely and not too heavy main course!

For dessert I had the lemon tart and it rounded off the meal very well, not too sweet, not too sharp.

5 stars was easy as quality and value for money are spot on here!

So if you like simple and tasty Italian dishes then give this place a go! You won't be disappointed! :)

Lovely foods and Great service, free lovely Bread for start with and good price, I would recommend Dinner course, Yummy!

Have been to Topo about 10 times now. Family run restaurant. Food always excellent, incredibly attentive staff. Always a good atmosphere. Restaurant almost full at 7pm on a Wednesday - says something. Super value for money. As always, enjoyed my last visit and look forward to the next. Highly recommended

Have been to Topo Gigio several times before over a number of years, I found the food and service was good and the set price menu had good choice of all courses. Will be more than happy to return again soon.

Another super lunch here. We always enjoy the food and the great prices. The service is both efficient and friendly and we love the white table cloths and all the extras on the tables. See you again soon.

Decidedly average!

Female member of waiting staff was aggressive in manner and later found out that that was the owner!!!!

Prawn cocktail was tasteless and I have had better Lasagne from a supermarket not the authentic Italian meal I was expecting - would not return!

The rest of my party had different dishes but the overall opinion appeared to be average

We had a table booked for Valentines Day (14th Feb)

Arrived for our 7.30pm booking, to find no tables available! The restaurant was full, and the story was, someone must have come in without booking!!

There's a lot more I could say, but in essence we could not have been made to feel less welcome.

Customer Service in dealing with the problem, was minimal.

While we were hopefully waiting for a possible table (45 minutes), my wife was offered a seat by one of the customers, while I was left standing.

In the end we left, and managed to find a restaurant in Ewell Village (Il Capriccio). Although busy we were given a table. The staff could not have been more friendly and helpful. The meal was excellent.

After what was a disastrous start, we had a lovely evening ????

Excellent menu & food

Excellent service

Good atmosphere.

Really good value