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UK Fried Chicken & Pizza

+44 1733 554441
13 Geneva St, Peterborough PE1 2RS United Kingdom of Great Britain and Northern Ireland
Open Today: 02:00 PM - 01:00 AM

Quick Facts About UK Fried Chicken & Pizza

UK Fried Chicken & Pizza place seems to have a mix of strengths and weaknesses based on the comments provided. Let's break them down:
Strengths: 1. Quick Service: Many customers mentioned that the food was delivered quickly, which is a positive aspect as it ensures a fast and efficient service. 2. Consistent Taste: Some customers appreciate the fact that the pizzas have a consistent taste every time they order. This suggests that the flavors are reliably enjoyable. 3. Good Grilled Chicken: A customer specifically mentioned that the half grilled chicken was a standout item. This indicates that the restaurant excels in this particular dish, potentially attracting customers who prefer chicken options. 4. Spicy Hot Options: Another customer mentioned their preference for the spicy hot options available at the restaurant. This highlights a strength in providing flavorful and spicy choices for customers who enjoy spicy food.
Weaknesses: 1. Drop in Quality: A common complaint among customers is a drop in the quality of both the pizza and fried chicken. This can be a significant weakness as consistency and quality play a crucial role in maintaining customer loyalty. 2. Slow Service: While multiple customers appreciate the food quality, they also mentioned that the waiting time was longer than expected. Slow service can lead to customer dissatisfaction and potential loss of business. 3. Poor Cleaning: A customer explicitly mentioned their dissatisfaction with the cleanliness of the place. This highlights a major weakness as cleanliness is crucial for a food establishment to maintain hygienic standards and ensure customer satisfaction. 4. Negative Customer Experiences: Several customers expressed their disappointment and disgust with the food and service. This kind of feedback creates a negative image and can deter potential customers from trying the restaurant.
Suggestions for Improvement: 1. Address Quality Issues: The drop in quality mentioned by customers should be a priority for the restaurant. Identifying the reasons behind it and taking necessary steps to improve food quality can help regain customer trust. 2. Improve Service Time: Taking note of the feedback regarding slower service than expected, the restaurant should work on optimizing their processes to reduce waiting times. This can contribute to better customer experiences and overall satisfaction. 3. Focus on Cleaning Standards: The restaurant needs to take customer complaints about cleanliness seriously. Prioritizing cleanliness and implementing strict hygiene protocols can improve the overall dining experience and reputation of the establishment. 4. Enhance Communication: A customer mentioned the difficulty in communicating complaints over the phone due to a language barrier. Hiring staff who can effectively communicate with customers and understand their concerns is essential for efficient problem-solving and customer satisfaction.
In conclusion, UK Fried Chicken & Pizza place has strengths in terms of quick service, consistent taste, and standout dishes like grilled chicken and spicy options. However, they face weaknesses in quality, slow service, poor cleaning, and negative customer experiences. By addressing these weaknesses and implementing necessary improvements, the restaurant can enhance its overall reputation and regain customer trust.


Best TL Reviews

Quality for the UK fried chicken & pizza has really drop down..we always used to get pizza from there now aboustley rubbish... when we eat the pizza now it seems like they have been cooked 8 hours ago...is not even worth complaining to any of the staff over the phone cause they don't understand anything..
Nice food good service had stuff just a bit longer waiting time than expected
Don't reccomend the place for its food, service and cleaning.
My suggestions.
Please agree with the customer and try keep the place clean.
Thanks
I ate a pizza which was in the rehabulator and after when I whent home I had severe pain in my stomach and felt sick mor than once
Their half grilled chicken, does it for me always ..... and spicy hot????️????️????️ is my go to..... Gracias
Absolutely disgusting and disrespectful people,the pizza was disgusting I will never order it again or ever in my life vist this disgusting place
Food come very quick and unusually hot which was good. But I got two of the worst pizzas ever. The Hawaiian had a horrible after taste like goose grease.
I understand it's not ham I don't eat pork but that was on a new level of yak!! The pepperoni pizza better but still had a smoky cardboard taste. First and last time ordering here.
Lovely pizzas every time the taste is the same.

Place Pictures

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UK Fried Chicken & Pizza Info

Amenities

Service options
  • Delivery
  • Takeaway
  • Dine-in
Accessibility
  • Wheelchair-accessible entrance
Offerings
  • Late-night food
Amenities
  • Good for kids
Atmosphere
  • Casual
Payments
  • Cash only

Today

Opening Hours

Monday 02:00 PM - 01:00 AM
Tuesday 02:00 PM - 01:00 AM
Wednesday 02:00 PM - 01:00 AM
Thursday 02:00 PM - 01:00 AM
Friday 02:00 PM - 02:00 AM
Saturday 02:00 PM - 02:00 AM
Sunday 02:00 PM - 01:00 AM

How to go there

Location