Uptown Barbershop

+1 336-240-9199

3 E 1st Ave, Lexington, NC 27292 United States of America

Open Today: Closed

Quick Facts About Uptown Barbershop

Uptown Barbershop draws a mixed response from its customers, with some praising its great cuts, friendly staff, and welcoming atmosphere, while others criticize its inconsistent hours and lack of responsiveness. These comments provide insights into the strengths and weaknesses of the barbershop.

One of the major strengths highlighted by multiple commenters is the quality of the haircuts. Customers rave about the great cuts they receive at Uptown Barbershop and express satisfaction with the end results. This suggests that the barbers are skilled and talented, providing excellent service to their clients. Additionally, the comment about the best haircut a customer's son ever had indicates that the barbershop is suitable for both adults and children, making it a good option for families.

The comment about the shop vibe with classic barber chairs and tool boxes for equipment reflects another strength of Uptown Barbershop, which is its ambiance and decor. The classic barber chairs and tool boxes contribute to a traditional and authentic barbershop experience, appealing to customers looking for that nostalgic feel. This attention to detail in creating an atmosphere can enhance customer satisfaction and make their visit more enjoyable.

The friendly staff is noted as another strength, with comments highlighting their coolness and friendliness. Building a rapport with customers and creating a comfortable and welcoming environment can positively impact the customer experience, making them more likely to return and recommend the barbershop to others. The fact that the staff remembers and enjoys the company of their customers further reinforces the positive customer service aspect of the business.

However, several weaknesses are also evident based on customer comments. The primary issue raised is the inconsistent opening and closing times of the barbershop. One customer notes that the shop closed early, while another complains about it being closed during business hours. This inconsistency can frustrate customers who rely on the posted hours and can lead to wasted time and inconvenience. It reflects poor business operation and a disregard for customers' schedules and needs.

The lack of responsiveness is another weakness highlighted in the comments. Customers complain that their calls and voicemails were ignored, leading to frustration and a negative perception of the business. This lack of communication can contribute to a loss of potential customers who may seek other barbershops that are more responsive and reliable.

In summary, Uptown Barbershop has strengths in providing great cuts, maintaining a friendly staff, and creating a traditional and welcoming atmosphere. These elements contribute to positive customer experiences. However, the barbershop also has weaknesses in terms of inconsistent opening hours and a lack of responsiveness to customer inquiries. These issues can lead to dissatisfaction and frustration among customers, potentially affecting the reputation and success of the business.

Best TL Reviews

Awesome Barber shop. Both guys are really cool and give a great cut. Really like the shop vibe with the classic barber chairs and tool boxes for their equipment. Good with kids!!

These people are sorry there is absolutely no reason to lock your doors and put the closed sign up at 4:40 if your hours say you close at 5pm. I will not return and will be sure to make the public aware of this poor business operation. The bank will open the doors at 9am and close them at 5pm. That’s how any other business should operate. If you don’t follow your schedule you waste other peoples valuable time and money. This shows you don’t value your customers and it’s disrespectful. Side note as I’m walking away a worker opens the door looks at me and says nothing at all then closes the door back.

haircut is great, but every time we go back to get a trim or anything it’s always closed during business hours… we waited one week for an hour for them to come back and never showed up, please post your CORRECT hours

So I'm a 46 year old dude and have cut my own hair since 1991. Why? Because I'm tighter than a tick and because I'm awesome (and because a buzz cut isn't that hard to do). But today I decided to get my hair cut by a pro. I kind of butchered my last haircut and as it's grown back my wife says I look like I have mange.

I instantly loved the place. Very cool and manly decorations, cool dudes cutting hair and a great playlist playing.

Mike cut my hair and it looks amazing.

I'll definitely be back and will never cut my own hair again.

BAD. I've called three separate times to get an haircut and they never return my calls? I leave detailed VM's and nothing. Not a good way to run a business and I won't be calling again. There are many more barbors that want/need business.

I took my son there for the 1st time, and it's the best haircut he's ever had! Very nice guys there, and they do a fantastic job! Highly recommend!

Awesome place for any guy and or their son to get a hair cut. Friendly staff that remember you and actually seem to enjoy your company

I moved to Lexington 2 years ago and was looking for a traditional men's barbershop. Uptown hits it spot on 100%.

Clean shop.

Good environment.

Good price.

Russell does a top notch haircut and straight razor neck cut.

Good people.

If you're looking for a solid, men's barbershop, this is your place.

I'll never go anywhere else.