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US Nails & Spa

+1 480-354-1144
10633 E Apache Trail #108, Mesa, AZ 85208 United States of America
Open Today: 09:00 AM - 06:00 PM

Quick Facts About US Nails & Spa

US Nails & Spa has both strengths and weaknesses based on the comments provided. It is important to consider these factors when evaluating the overall quality of the salon.
Starting with the strengths, it is clear that US Nails & Spa has a dedicated and skilled nail technician named Nick. Customers praise his work, describing it as amazing and beautiful. This indicates that the salon has talented staff members who can provide high-quality services. The fact that one customer even recommends Nick to others is a testament to his expertise. Additionally, the salon is praised for its affordability, with customers mentioning that the prices are reasonable and worth the services provided.
Another positive aspect mentioned is the availability of unique 3D cat eye designs. This suggests that US Nails & Spa is up-to-date with the latest nail art trends and caters to customers who are looking for more creative and distinctive options.
Furthermore, the salon is commended for its efforts to accommodate a busy clientele. The comment states that they try hard to service people as soon as possible, indicating that management understands the importance of timely service and customer satisfaction. This is a strength as it demonstrates that the salon values its customers and aims to meet their needs efficiently.
On the other hand, there are several weaknesses that need to be addressed. One customer notes that the advertised prices for gel manicures are not accurate. This indicates a lack of transparency in the salon's pricing strategies, which can lead to dissatisfaction and mistrust among customers. Additionally, it is mentioned that the salon does not sterilize tools between clients. This is a significant concern as it raises serious questions about the salon's commitment to hygiene and customer safety. Proper sterilization protocols are essential to prevent the spread of infections and maintain a clean environment.
Another weakness highlighted is the inconsistency in service quality. While some customers praise the work done at US Nails & Spa, others have complaints about the quality of their services. One customer expresses disappointment over the lack of a promised massage during a pedicure. Another customer mentions that their nails started peeling just a day after getting them done, which suggests subpar nail products being used at the salon. These comments raise concerns about the overall quality control and consistency of services provided by the salon.
It is also worth noting that in the comment section, it is mentioned that the customer had to wait for an hour to be served by their preferred nail technician, Nick. While it is positive that the technician has a good reputation and is in high demand, the wait time can be a significant drawback for customers who value efficiency and convenience. Long wait times can deter potential customers and lead to negative reviews and decreased business.
In conclusion, US Nails & Spa has strengths in terms of skilled and talented nail technicians, affordability, and catering to unique designs. However, the salon needs to address weaknesses related to pricing transparency, tool sterilization, service consistency, and wait times. By focusing on these areas, US Nails & Spa can improve customer satisfaction and enhance their overall reputation in the industry.


Best TL Reviews

Went there on Mother’s Day and I knew they will be busy. So no worries it it a great business. I had to wait an hour for my nail tech Nick. I’m ok with that. So went to the store next to them. Checked on some tools. As me an d my family wait a little outside. My husband and I took a cig break. And went in and Nick my great tech was ready. And he is a great tech. He does an amazing work and very beautiful nails all the time. I feel beautiful leaving us nails. As I work I get compliments on my nails so I grabbed some business cards to give to my customers and told them the tech I use. And I hope they like to go to the us nails and get great services like me. Nick is great and very clean and great services. Thank you Nick for amazing nails. I feel beautiful every time!!! Thank you!!!????????
I get a fill every two weeks consistently. They are fairly priced and their nail techs are fast and skilled :)
$40 gel pedicures
$30 gel manicures
Not the advertised $20 for gel manicures.
They do not sterilize tools between clients.
Took the photo immediately after leaving the place & clearly you can see what you get here for $30. Sharp edges, crooked lengths, bubbles, the list goes on..
They do great work! I am obsessed with my nails! Definitely coming back
They have cool 3D cat eyes designs. They did good job and had good radio channel .
Went for a pedicure. My normal lady at another salon was off for the day so I figured I would go here since its close to home. The pedicure was decent, but I paid for a pedicure that was supposed to be a longer massage. I got zero massage. None. Cant say I'll be coming back to this one. As a male its already easier to do my pedicures because I dont get color. The massage should be automatic.
I went here yesterday for the first time. For one she didn’t ask me what size I wanted. And today they are peeling. Definitely not good quality nail products. I shouldn’t have to go get my nails redone after a day.
They are a busy place and try hard to service people as soon as possible. Great nails n pedicure!

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US Nails & Spa Info

Amenities

Accessibility
  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot

Today

Opening Hours

Monday 09:00 AM - 07:00 PM
Tuesday 09:00 AM - 07:00 PM
Wednesday 09:00 AM - 07:00 PM
Thursday 09:00 AM - 07:00 PM
Friday 09:00 AM - 07:00 PM
Saturday 09:00 AM - 06:00 PM
Sunday 10:00 AM - 05:00 PM

How to go there

Location