Quick Facts About USA Nails
USA Nails has both strengths and weaknesses based on the comments provided.
Starting with the strengths, one customer mentioned that the staff was friendly during their first visit. Friendly service is important as it helps create a welcoming atmosphere and makes customers feel comfortable. Additionally, another commenter mentioned that the technician at USA Nails did a good job at shaping their toenails according to their preferences. This shows that the salon has skilled technicians who can cater to specific requests and meet customer expectations.
Another strength mentioned is the price. One customer stated that the prices at USA Nails were similar to their previous nail salon, indicating that the salon offers competitive pricing. Pricing is an important factor for many customers when choosing a nail salon, and having reasonable prices can attract more customers.
Cleanliness is another strength highlighted in the comments. One customer mentioned that the salon was clean, which is crucial for maintaining a hygienic environment. A clean salon shows that USA Nails prioritizes cleanliness and takes the necessary precautions to ensure the well-being of their customers.
Professionalism is also mentioned as a strength. One customer commended the salon for its professional service, which implies that the staff at USA Nails conduct themselves in a manner that is appropriate and respectful towards customers. Professionalism is key in providing a satisfactory customer experience.
Moving on to the weaknesses, there are a few issues that were raised in the comments. One customer complained about the poor customer service they received, stating that the technicians rushed and did not perform the steps correctly. This comment suggests that there may be inconsistencies in the quality of service provided at USA Nails, which can negatively impact the overall customer experience.
Another weakness mentioned is the pricing in relation to the quality of the designs. One customer expressed dissatisfaction with the quality of the nail design they received despite paying a relatively high price. This indicates that USA Nails may need to improve their design capabilities or adjust their pricing accordingly to meet customer expectations.
Another weakness mentioned is the issue of punctuality. One customer had an appointment but was not taken on time. This can be frustrating for customers as it disrupts their plans and wastes their time. Punctuality is important in maintaining a professional and efficient salon operation.
Additionally, there was a comment about poor communication and disregard towards a potential customer who walked in. This incident showcases a lack of customer service skills and may deter potential customers from returning to the salon.
In conclusion, USA Nails has several strengths such as friendly staff, skilled technicians, competitive pricing, cleanliness, and professionalism. However, there are also weaknesses identified, including inconsistent service quality, issues with pricing in relation to design quality, punctuality problems, and poor communication skills. Addressing these weaknesses can help improve the overall customer experience and reputation of USA Nails.
Best TL Reviews
They were very friendly my first time there.. my tech was good @ doing exactly how I like the shape of my toenails… I’m going back to let them do a design this time. Oh and the prices were like my previous nail salon. I moved to this location about 3 months ago.
HORRIBLE costumer service. I went there with me and my aunt and both the lady's rushed and didn't do all the steps correctly. I have been getting my nails done for years and they did horrible.
For this to be my first time here my expectations were not met.
I paid $50 for the service on the left and $35 for the service on the right, they're both gel polish and I got ombre and diamonds on my first set. USA nails should lower their prices if they can't provide better quality designs.
I had an appointment 09.14 scheduled and still was not taken on time. Then when I got in the chair and my service began I feel as though my nail tech was being extremely rough with my fingers turning them and when I would help to turn my hand the direction she needed it she would still twist my fingers however she wanted (irritating) Anyway my service was for a gel fill in and for the $35 I paid I expected the shaping to be much better I feel like my nails are extremely too rounded for square shaped nails and I'm disappointed because I left with a completely different color than what I asked for I wanted a solid green with green glitter on top (very simple) but I left with white because I wasn't understood I kid you not I tried to explain 4 different ways that I wanted more than one glitter coat of polish so that the glitter could really stand out and after so many attempts I just let it go because I began getting very upset. The only good part of my service was the waxing the same lady who did my nails also serviced my wax for me and did an amazing job for my underarms and lip.
Excellent service. Timely. Clean. Professional. Quality nail polish.
Everyone is very friendly and great at there job at USA Nails. I always leave feeling great with beautiful nails.
I came to this nail salon because I work around the area. I walked in and all staff was with a client, which for me is a good sign the do a good work. I said hello and no body answer back they just stared at me like I had monkeys on the face.. I stood there and said sorry to bother but I just have a quick question. And No one will say anything they just kept staring at me and continue at their work. Until a guy walked up and he didn't even looked at me and ignored me. I just spoke ou loud and ask if they accept walkins in or is by appointment only? The guy just spoke a different language and ignored me. Until a lady spoke and said we accept walk-ins but we are very busy right now. I never return.
Best nail service I ever tried. The service is good ever time I visit.
Love the service. They are very clean and friendly. Super talented, great environment and professional.
Place Pictures
USA Nails Info
Amenities
Health & safety
-
Mask required
-
Staff wear masks
-
Staff get temperature checks
Accessibility
-
Wheelchair accessible entrance
-
Wheelchair accessible parking lot
Planning
-
Appointments recommended
Today
Opening Hours
| Monday | Closed |
|---|---|
| Tuesday | 10:00 AM - 07:00 PM |
| Wednesday | 10:00 AM - 07:00 PM |
| Thursday | 10:00 AM - 07:00 PM |
| Friday | 10:00 AM - 07:00 PM |
| Saturday | 10:00 AM - 07:00 PM |
| Sunday | 10:00 AM - 05:00 PM |
How to go there
Location
Places