Benny's

+1 505-869-2210

1675 Bosque Farms Blvd, Bosque Farms, NM 87068 United States of America

Open Today: -

Quick Facts About Benny's

Benny's Place is a restaurant that serves delicious and inexpensive hamburgers, as well as New Mexican food. It has received positive comments about the quality of their food, friendly staff, and reasonable prices. However, there are also some criticisms regarding issues with hours of operation, portion sizes, customer service, inventory management, and wait times. Let's delve deeper into the strengths and weaknesses of Benny's Place using the comments provided.

One major strength of Benny's Place is the delicious and inexpensive hamburger that comes with "the Works," including guacamole, green chile, cheese, double meat, and garnish at no extra charge. This comment highlights the tasty food options available at Benny's, which can be a major selling point for many customers. Additionally, the positive feedback about the New Mexican food suggests that the restaurant offers variety and is able to cater to different preferences.

The friendly staff at Benny's Place is another strength mentioned in the comments. The friendliness of the staff contributes to a positive dining experience, making customers feel welcomed and valued. This can significantly impact customer satisfaction and build customer loyalty. Furthermore, the comment about the Benny burger being "on point" reiterates that the quality of the food is consistently good.

Reasonable prices are also highlighted as a strength of Benny's Place. Customers appreciate being able to enjoy delicious food without breaking the bank. Affordable prices can attract a wider range of customers and make the restaurant more accessible to different demographics.

However, there are several weaknesses mentioned in the comments that Benny's Place should address to improve customer satisfaction. One recurring issue is the lack of updated hours on their website or other platforms. This has led to customers driving to the restaurant only to find it closed. In the age of technology, it is essential for businesses to consistently update their hours of operation to avoid inconveniencing customers.

Portion sizes and customer service are also areas where Benny's Place could improve. Some customers have complained about receiving small amounts of lettuce and cheese on their tacos, as well as missing sides when ordering and paying for them. These complaints suggest that Benny's Place should pay more attention to portion control and ensure that customers receive what they order and pay for. Additionally, there is criticism about the owners charging too much for the service provided. This implies that customers feel the prices do not align with the overall dining experience or the quality of the food.

Another weakness mentioned is inventory management. Customers have reported instances where Benny's Place has run out of a popular ingredient, the Fritos chips for their Frito pie. This leads to disappointment and inconveniences customers who were looking forward to a specific dish. Proper inventory management is crucial to ensure that popular ingredients are always in stock and that customers can consistently enjoy their favorite dishes without any disruptions.

Wait times and parking confusion are also mentioned as weaknesses. Some customers have experienced long wait times for their orders and have had to wait for their food even when they have already arrived at the restaurant. This puts a damper on the overall experience and can deter customers from returning. Additionally, there are comments about parking confusion, indicating that Benny's Place should improve their parking facilities to make it more convenient for customers picking up their orders.

In conclusion, Benny's Place has strengths in terms of the delicious and inexpensive food they offer, friendly staff, and reasonable prices. However, there are several weaknesses that should be addressed, including the lack of updated hours, issues with portion sizes and customer service, inventory management, wait times, and parking confusion. By addressing these weaknesses, Benny's Place can enhance customer satisfaction and ensure a positive dining experience for all customers.

Best TL Reviews

Short drive for a delicious and inexpensive hamburger that comes with the Works! Guacamole, green Chile, cheese, double meat & garnish at no extra charge ????????. New Mexican food too! My first time here and I’ll definitely be back!

I love Benny's and always drive to Los Luna's to go eat. It's upsets me when the hours are not updated and we drive all this way to realize they're closed. The hours say close at 2pm. It's noon n they're closed . That is literally the only complaint I have about Benny's otherwise they're amazing.

I have been eating at Benny's for over a year already. But come on now let's get more then 3 slivers of lettuce on them tacos, more the 6 slivers of cheese and when people order and pay for extra sides put them in so I don't have to go back the next day for a slice of bacon. It's not my job to correct your employees and the owners charge way to much for the service they provide. Stop robbing people for their food..MY GOODNESS. You can't be to much in a hurry to make a buck that you completely forget about CUSTOMER SERVICE.

Bennys has great food for decent prices. Customer service has always been great. However on two separate occasions I have ordered a Frito pie for takeout and they never have Fritos. Please make sure to increase inventory on products that you use a lot it’s very disappointing when you go up to the drive-through window and they don’t have your Frito pie because there is no Fritos. This should’ve not happen on the second time occasion it’s common sense to order more products. I might add that they did call me while I was driving to let me know they didn’t have Fritos but of course I don’t answer my phone when I’m driving. They should always make sure they have the inventory before taking an order like that.

Phone order. Food was good, waited for quite awhile and had to get down to get my food. ..just sitting on the counter.Parking to pick up orders is confusing!

Friendly staff in this little hole in the wall. Yummy Benny King cheese burger, and onion rings, cripy and just the right amount! Tacos could be more flavorful, but beans were spot on. According to dinner companion, Chocolate milkshake hit the spot! Staying at Isleta or attending a concert, Benny's is considerably better than any place I've experienced in the area, not to mention, the prices are great!

Fried burritos and burgers are a go to at the place. Great food good prices but be prepared to wait. If you are in a hurry you might want to call ahead but it's well worth the wait. There is a reason they have a wait !

Always a great experience at Benny's! The Benny burger is on point!