Quick Facts About Viney's Barber Shop
Strengths:
1. Excellent customer service: The comments mention that Viney's Barber Shop provides exceptional service and everyone is very friendly. The barbers take the time to get to know their customers, remember their preferences, and even remember personal details about their lives. This personal touch creates a welcoming and comfortable atmosphere for customers.
2. Skilled barbers: Multiple comments highlight the barbers' skills and expertise. Customers mention that they received high-quality haircuts that made them feel and look great. There are also compliments about the attention to detail and the neatness and style of the haircuts.
3. Child-friendly: One comment mentions that the shop was able to accommodate two children with a last-minute appointment. They even provided an iPad to help keep a 3-year-old entertained and still during the haircut. This suggests that Viney's Barber Shop is a family-friendly establishment that is willing to go the extra mile to provide a positive experience for children.
4. Clean and simple environment: One comment describes Viney's Barber Shop as a high-end shop that feels simple and clean. This suggests that the shop has a professional and organized appearance, making customers feel comfortable and confident in the services provided.
5. Positive recommendations and customer loyalty: Several comments mention that customers have been going to Viney's Barber Shop for many years and highly recommend it. The positive feedback demonstrates that the shop has built a strong reputation and a loyal customer base over time.
Weaknesses:
1. Long wait times: One comment mentions that the customer had to wait for over an hour before leaving, and another comment mentions a wait of at least 2 or 2.5 hours. These experiences suggest that the barber shop may struggle with managing customer volume and may not have efficient scheduling or appointment systems in place. This could be a potential weakness for customers who value quick service and minimal waiting times.
2. Lack of communication about wait times: The comment about the long wait suggests that the barber was aware of the situation but did not inform the customer about the wait time or any delays. This lack of communication can be frustrating for customers, especially if they have other commitments or time constraints.
3. High demand and busy environment: One comment advises making an appointment to avoid waiting around for an hour. This suggests that Viney's Barber Shop is a busy place with a high demand for its services. While this can be a sign of success, it can also lead to longer wait times and difficulty in accommodating walk-in customers.
In conclusion, Viney's Barber Shop has several strengths, including excellent customer service, skilled barbers, a child-friendly environment, a clean and simple atmosphere, and positive recommendations from loyal customers. However, the shop faces weaknesses such as long wait times, lack of communication about wait times, and a high demand that may result in difficulty accommodating walk-in customers. Addressing these weaknesses could further improve the overall customer experience at Viney's Barber Shop.
Best TL Reviews
Always trying to find a great barber. Finally Viney's Barber Shop here. Great guy, great haircut, always remembers me (not just how he cuts my hair, but what I do, my kids, etc). He knows what makes a great haircut and I’m also glad I got to know him. Good man.
I’ve been coming to best barber for several years and they always give exceptional service. Everyone is very friendly. I love Viney's Barber Shop. She has been cutting my hair for 6 years and she is amazing! Highly recommend
Such amazing service and perfect Quality of a haircut they were able to take my two children in with a last minute appointment. They even brought out an iPad to help my 3 year old stay still. I will definitely be coming back.10/10 five stars is not enough but I guess it will do
After months of not having a haircut I needed one desperately. Man made me feel and look brand new, and spent the time needed to get my hair right which I really appreciated. I love this place and ! BEST BARBER is a high-end shop without feeling over the top, but simple and clean just like the cuts they provide. I will be returning
After years of dodgy $20 haircuts I upgraded. These guys are great and highly skilled, my wife said ‘wow nice haircut, that’s not your usual guy?’.
Been there ever since.
Happy wife….
Very accommodating and professional. The care and attention to detail was brilliant. My haircut was neat, clean and stylish and I left feeling fresh and looking smart. Thank you Viney's Barber Shop
Already waited for over an hour before I left. Group of three Indian lads before me. Talking loud and joking with the barber which is fine. But I didn't know that they'd all be asking for a cut, shave and hair dyed. I asked after the first one took 45mins. The barber was happy to not say anything and let me wait for at least 2 or 2.5 hours to get a haircut!
Make an appointment if you don't want to wait around an hour, this place is a busy. Got my haircut by Jose and it was an all around good experience, they make you feel at home and did a great job on my sloppy head. I only get 4 haircuts a year and these guys handled it like pros. Def recommend.
Viney's Barber Shop Info
Amenities
Accessibility
-
Wheelchair-accessible car park
-
Wheelchair-accessible entrance
Health and safety
-
Staff wear masks
-
Mask required
-
Staff required to disinfect surfaces between visits
Amenities
-
Toilets
-
Gender-neutral toilets
Today
Opening Hours
| Monday | 09:00 AM - 07:00 PM |
|---|---|
| Thursday | 09:00 AM - 07:00 PM |
| Friday | 09:00 AM - 07:00 PM |
| Sunday | Closed |
| Wednesday | 09:00 AM - 07:00 PM |
| Tuesday | 09:00 AM - 07:00 PM |
| Saturday | 08:00 AM - 06:30 PM |
How to go there
Location
Places