Robins African Hair Braiding

+1 478-225-9747

1105 Russell Pkwy, Warner Robins, GA 31088 United States of America

Open Today: -

Quick Facts About Robins African Hair Braiding

Robins African Hair Braiding place has received a mix of positive and negative comments, highlighting both the strengths and weaknesses of the establishment.

Starting with the strengths, several customers expressed their satisfaction with the stylists' skills and professionalism. Ife, in particular, was praised for her fast and neat braiding, as well as her gentle technique. This indicates that the salon has talented stylists who are capable of delivering quality service to their clients. The positive comments also highlight the friendly and welcoming atmosphere of the salon, with customers feeling comfortable and valued during their visit. The fact that the salon starts appointments on time and avoids drama and gossip is another positive aspect that contributes to a positive customer experience.

Another strength mentioned is the salon's commitment to the health of their customers' hair. Multiple comments emphasize the stylists' consideration for the well-being of the client's hair, refusing to perform styles that could potentially damage it. This demonstrates a responsible and knowledgeable approach to haircare, indicating that the staff at Robins African Hair Braiding are invested in maintaining the health and integrity of their customers' hair.

Furthermore, the salon's willingness to rectify any issues is another strength mentioned in the reviews. One customer mentioned that when they expressed dissatisfaction with their hairstyle, the salon immediately offered a refund. This suggests that the staff prioritize customer satisfaction and are committed to resolving any concerns or problems that may arise.

On the other hand, the salon also faces several weaknesses highlighted by negative comments. One customer expressed disappointment with the knotless braids, stating that they were poorly done and specifically advised against visiting the salon for this particular style. This implies that the salon may have limitations in terms of certain braiding techniques and may need to improve their skills in those areas. Another negative comment mentioned a stylist not delivering the desired result and even causing damage to the hair. This indicates a possible lack of consistency in the quality of service provided by the salon's stylists.

In addition to the negative hairstyling experiences, a customer mentioned that they may file a civil suit against the business due to their dissatisfaction. This suggests a potential issue with customer service and conflict resolution, as the customer felt their concerns were not adequately addressed during their visit. This negative experience may deter potential customers from visiting the salon.

Lastly, one customer mentioned the importance of sending pictures of the desired style and their own hair in order to get an accurate estimate. While this can be seen as a positive aspect for ensuring customer satisfaction, it may also indicate a lack of clarity or communication on the part of the stylists when discussing expectations and pricing with clients.

In conclusion, the strengths of Robins African Hair Braiding place include talented and professional stylists, a friendly and comfortable atmosphere, and a commitment to the health of their customers' hair. However, the salon faces weaknesses such as limitations in certain braiding techniques, inconsistency in service quality, potential issues with customer service and conflict resolution, and possible communication gaps in discussing expectations and pricing with clients.

Best TL Reviews

Ife did a amazing job we found our new stylist

The ladies were nice. I had crochet braids put in my hair. I love my hair.

Thank you ladies

These are amateurs. They braid horrible. Do not go here for knotless braids. I would give them zero stars.

Ife is my stylist. She braids quickly and neatly. She's not heavy handed, so there was no unnecessary pulling. My knotless braids are so neat! I look forward to my next visit and highly recommend her.

Just left there from getting crochet. Paid $105. Showed her SEVERAL pictures of my hair previously done. Also specifically stated I wanted it FULL in theTOP not FLAT. She made it flat as a pie in the top and puffy as hell in the back. It's dry and frizzy and looks like it's been done a week already and it's not been 20 mintues since i walked out the shop yet! Stay away from this bootleg shop! They are amateurs! HORRIBLE SERVICE! My husband said I shouldn't have paid and should've let them called the Police. I may file a civil suit against the business Monday and make it public.

Wonderful experience called the day before and made an appointment for 3 o’clock. I absolutely love my braids. They were professional, showed me their process, and even made sure to ask throughout was the braiding to tight. I even paid too much and didn’t realize a lady walked all the way outside to my car just to give my money back. Would definitely recommend.

I love, love, love Robins African Hair Braiding shop! Lulu is awesome, she braids my hair fast and neat and for someone as tender headed as I am it's never to tight. They always start on time here and there is no drama and gossip. These are an awesome group of hard working women, that are professional and you know you are in good company.

My first time going today but it won’t be my last! They were very friendly, professional and the environment was extremely comfortable. The shop is nice. My hair looks great and the braids weren’t too tight. I would advise you send a picture of the style you want and of your own hair to get an accurate estimate but they are very good at what they do and taking care of your hair. Very fair and honest. First class work!

4/20/19- update. Went back and service is even better - they always strive to give you what you want. More importantly, they care about the health of your hair. If a style will damage your hair, they won’t do it. They are professional and respect your time. My hair looks great and my braids are never too tight. I have natural hair and my natural hair is always protected. I love Lulu and her staff!