Quick Facts About LZ Nail & Spa
Strengths:
1) Excellent nail art and designs: Many customers praised LZ Nail & Spa for their ability to deliver intricate and decorative nail designs. Customers have been going to them for months and are satisfied with the quality of their work.
2) Spa-like atmosphere: Customers mentioned the spa-like atmosphere of the salon, which creates a relaxing and enjoyable experience. The spa is equipped with excellent massage chairs, adding to the overall ambiance.
3) Quick and efficient service: Several customers mentioned the quick and efficient service they received at LZ Nail & Spa. This is a strength as it ensures that customers can get their nails done in a timely manner without any significant delays.
4) Skilled technicians: There are specific mentions of technicians, such as Eileen and Shirley, who provided outstanding service and paid close attention to the customers' preferences. Skilled technicians contribute to the overall quality of service provided at the salon.
5) Clean and well-kept salon: The cleanliness and tidiness of the salon were appreciated by customers. Even before COVID-19, the staff wore gloves, and some even wore masks. This attention to hygiene is seen as a positive aspect of the salon.
6) Range of services offered: Customers mentioned that LZ Nail & Spa offers not only nail services but also eyebrows, waxing, and massages. This variety allows customers to have a comprehensive pampering experience, which is a strength for the salon.
Weaknesses:
1) Inconsistent customer service: While many customers had positive experiences with the staff, there were a few negative comments regarding the attitude and behavior of some employees. One customer mentioned feeling mocked and rushed during their visit, and another commented on a technician's aggression.
2) Lack of appreciation for customers: One customer specifically mentioned that the salon did not appreciate their business. This complaint highlights a potential weakness in LZ Nail & Spa's customer service and could impact customer satisfaction and loyalty.
3) Appointment availability: Some customers mentioned that the salon tends to be busy, and making an appointment is necessary to avoid any potential delays. While busy salons indicate popularity and demand, it may be a weakness for individuals who prefer spontaneous visits or struggle with planning ahead.
4) Limited appreciation for regular services: There were complaints that the technicians at LZ Nail & Spa do not appreciate regular pedicure/manicure services without any additional fees. This lack of appreciation can make customers feel undervalued and may discourage them from returning.
5) Previous decline in quality: One customer mentioned that the salon has gone downhill recently. While this is a single comment and cannot be generalized, it indicates that there may have been a period where the salon did not meet their usual standards.
6) Lack of information on prices: None of the comments specifically mentioned the price range or whether the salon provides pricing information upfront. This can be a weakness as potential customers might prefer knowing the prices beforehand to make an informed decision.
In conclusion, LZ Nail & Spa has several strengths that include excellent nail art, a spa-like atmosphere, quick and efficient service, skilled technicians, a clean salon, and a range of services. However, there are also weaknesses related to inconsistent customer service, lack of appreciation for regular services, appointment availability, potential decline in quality, and a lack of information on prices. These aspects should be taken into consideration when evaluating the overall strengths and weaknesses of LZ Nail & Spa.
Best TL Reviews
I love, love, love this nail salon. I have been going to them since November 2021. I love to get very decorative nails and this place has always delivered. I totally recommend this place to friends and family and to anyone who asks. Their work lasts. They are reasonably priced and if you don’t like the price please don’t give the technician a hard time; do yourself and them the favor of seeing yourself out.
Spa like atmosphere, excellent massage chairs. Quick and efficient service. Mi ruined a nail and they fixed it right-a-way . I just miss the extra shoulder and back massage at the end.
Eileen did a wonderful job giving me the exact pink ombré nails I wanted! Took her time making sure it came out perfect and made sure I was okay with the shape and color before she continued. Very nice! Would keep coming back to her
Long over due review. Been a year, almost 2! Since coming here.
Wife & I found this spot while trying out Texas Roadhouse. (Good Food)
Anyhow, the place is huge! Like I've never seen a nail salon this big, personally. It's also really clean, and well kept. Even before covid, they all wore gloves and some even wore mask. Now, they're all on point with gloves and mask & require everyone to wear it even though the mandate is over. Which is perfectly ok with me! Keeps us all safe.
There is a pretty big staff here too - to match the size of the place. I've liked everyone that I've received serviced from thus far - my favorite people are Stephanie & Linda. Stephanie you can talk to - if you're into chatting & Linda is quiet but super sweet. They're all nice. Just I like those two if I can get them when we visit.
This place offers the works when it comes to nails - According to my wife.
They do eyebrows, waxing, massages, and whatever else nail spas tend to do.
I highly recommend you make an appointment before visiting. They're always busy & appointments are always handled first.
They take credit cards / NFC / Apple Pay.
They also have a reward system. Easy sign up.
There’s plenty of parking in the lot.
This place has gone downhill ! The girls are lazy and rude. If you go for a regular pedicure / manicure with no extra fees, they will mock you , laugh/ talk behind your back and they will rush through very quickly Casey was my last experience here. she’s very aggressive. Didn’t even say thank you for her tip This will be my last time coming here don’t waste your money in a place that doesn’t appreciate your business. .
I go to a different nail salon, but the last 2 sessions I had was just not a great experience. I’ve always wanted to try LZ, now that I did it looks like a found a new go-to nail salon. Shirley did an awesome job. I will surely come back.
Love this place! They are always clean & friendly. I love the timed massages after each treatment!
One of my customers at work came in and her nails were outstanding. The shape was perfect. I asked her where she went and she said LZ nails & went to Eileen. I’m very picky with my nails and the acrylic shape, and Eileen is beyond perfect with it!! I’ve found my new nail artist ❤️ The Pinterest screenshot is what I showed her and the other 2 photos are what she did. We did foil instead of gold paint which to me, made the set even better!!
Place Pictures
LZ Nail & Spa Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 09:30 AM - 07:30 PM |
|---|---|
| Tuesday | 09:30 AM - 07:30 PM |
| Wednesday | 09:30 AM - 07:30 PM |
| Thursday | 09:30 AM - 07:30 PM |
| Friday | 09:30 AM - 07:30 PM |
| Saturday | 09:30 AM - 07:30 PM |
| Sunday | 09:30 AM - 07:30 PM |
How to go there
Location
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