Quick Facts About Xpressions Aesthetics & Lazer Clinic
Xpressions Aesthetics & Lazer Clinic has several strengths based on the comments provided. First, many customers have expressed their satisfaction with the services provided by the salon. Neha, in particular, is praised for being efficient and delicate in her work, which shows that the staff at Xpressions Aesthetics & Lazer Clinic are skilled and provide high-quality service. Additionally, one customer mentioned remarkable results in their acne treatment after only a few sessions, indicating that the salon is effective in addressing skincare concerns.
Another strength mentioned by a customer is the positive experience they had during their keratin treatment. They mentioned that the staff member, Simmi, was polite and kind, creating a pleasant atmosphere during the appointment. This demonstrates that the salon has friendly and professional staff who prioritize customer satisfaction.
The fact that Xpressions Aesthetics & Lazer Clinic offers treatments such as acne treatment and electrolysis is also a strength. These services cater to specific needs and indicate that the salon has a diverse range of offerings. This can attract customers looking for specialized treatments and make the salon a one-stop shop for beauty needs.
However, there are also several weaknesses mentioned in the comments. One recurring issue is the lack of aesthetic appeal of the clinic. Multiple customers mention that the clinic could be improved in terms of its aesthetics, which may affect the overall experience for some customers. This weakness should be addressed to create a more inviting and visually pleasing environment.
Another weakness mentioned by multiple customers is the unprofessionalism of the staff. Some customers complain about a rude man at the front desk and a specific staff member named Manjit. These comments highlight a lack of professionalism and customer service skills among some members of the staff. In addition, one customer alleges that Manjit talks about customers in her native language, which may make customers feel excluded or uncomfortable.
Several customers also express concerns about the quality of the treatments provided by Xpressions Aesthetics & Lazer Clinic. One customer experienced dark marks on their body after a waxing session, indicating a lack of attention to detail and potentially improper technique. Another customer mentions a bacterial infection following a lip filler treatment, which raises concerns about hygiene and the skills of the staff performing the treatments.
Overall, Xpressions Aesthetics & Lazer Clinic has strengths in terms of customer satisfaction, effective treatments, and friendly staff. However, there are considerable weaknesses in terms of aesthetics, professionalism, and quality control. These weaknesses should be addressed to ensure a positive experience for all customers and to maintain a good reputation in the industry.
Best TL Reviews
I’ve used their services several times and today again I had the best experience in this beauty salon. Neha was extremely efficient and delicate at the same time! Thank you, I really appreciate your efforts and will recommend you!
I had booked through 10 sections to do my acne treatment and that is micro needling. After 4 to 5 sections remarkable results showed on my face . Amazing.I recommend xpressions luton for best acne and skin rejuvenating treatments. I wish all the very best to manjit.
Thank you
Went for a wax and came out with dark marks all over body. I repeatedly told the lady the wax was too hot, she said she would turn it off which i believe she did but she did not wait till the wax cooled down before re applying on my skin - again this was too hot. I now have dark patches all over my body
Used Xpressions to have Electrolysis done, very happy with the results. Almost fully recovered and looks 90% better than before. Only thing I would say is try an improve the aesthetics of the clinic.
AVOID this place... very very unprofessional & the place looks dirty. Always a rude man at the front desk! Why are you in a woman's beauty clinic?!
Manjit is very rude she talks about her customers in her Indian language, but smiles to their faces. She keeps on telling Aman & her the other ladies working with her to tell customers they need this treatment. They are trying to sell their treatments to you very desperately!!! Please stop begging customers to buy more treatments!!! Very rude Manjit she is very money oriented they just want your money for free and a poor service. For fillers they use very little. Absolutely disgusting do not come here and waste your money. In my opinion way better options and value for money.
Unfortunately won't let me post picture evidence, I had lip fillers a week ago, my lips are still swollen I have a bacteria infection impetigo NEVER going there again
I recently done my keratine treatment it was really awesome.. I got a nice lady for this her name was simmi she was very polite and kind . she done it properly and every time she make sure that Iam okey or not .. It was a nice experience with her.. thnqu somuch..
I got my keratin hair treatment done today at xpressions Luton . Undoubtedly I can say it was the most unprofessional careless and horrible salon service I have every received . I have done smoothening before and it was my first time for keratin.so Starting off with using the hairbrush with existing hair on it on my hair . Then the lady who did my keratin treatment applied product on my hair and let it settled for the required time and came back and started straightening . I asked her twice if it was supposed to be done like this itself she said yes. She started straightening my wet damp hair ! Which resulted in high smoke and burning my scalp each single time she did my root hair ,even after seeing me in pain she said it is how it was supposed to be . I trusted her . We were in a isolated area from the front portion of the salon so there were only two of us in that room . The fire alarm went off with th excess smoke from my straightening!! I asked her if it’s okay and she said it’s normal even without looking the surroundings! And not a single human being in that salon including the manager or any staff cared enough to come and check if everything was okay wow health and safety really took a toll today!!.I flee from the place with a burnt scalp and bad headache from the torturous keratin treatment.So the first thing I did after getting home today was call another salon and ask them about the process, they explained once after the product is settled for the required time u brush off the excess product and blow dry ur hair so that it doesn’t cause extra heat and damage and burn ur scalp which happened to me today. So never coming back to this horrible unprofessional place anymore and would never be recommending this to anyone . Also a lady Manjit called me now and as soon I started explaining she just finding excuse to justify there whole procedure and hung upon me .
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Xpressions Aesthetics & Lazer Clinic Info
Amenities
Health and safety
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Mask required
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Temperature check required
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Staff wear masks
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Staff get temperature checks
Accessibility
Payments
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NFC mobile payments
Today
Opening Hours
| Monday | 10:30 AM - 06:30 PM |
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| Tuesday | 10:30 AM - 06:30 PM |
| Wednesday | 10:30 AM - 06:30 PM |
| Thursday | 10:00 AM - 07:00 PM |
| Friday | 10:00 AM - 07:00 PM |
| Saturday | 10:00 AM - 07:00 PM |
| Sunday | 11:00 AM - 06:00 PM |
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