Quick Facts About Zafari Bar and Grill
Zafari Bar and Grill has received mixed reviews based on the comments provided above. It is important to note that these comments represent the experiences of individual customers and may not necessarily reflect the overall quality of the establishment. However, they do highlight certain strengths and weaknesses that can be identified.
Starting with the strengths, one of the positive aspects mentioned by a customer is the quick service provided through an app. They noted that despite being quoted a 45-minute wait time, their food arrived within just 10 minutes. Another customer appreciated the taste of the onion rings and the desserts, particularly the apple turnover and the vanilla ice cream with caramel sauce.
In terms of weaknesses, multiple customers complained about the poor customer service they received. They mentioned that the staff was slow, inattentive, and disorganized. One customer even described the service as "terrible" and the staff as lacking any common sense. Another customer mentioned the unhelpfulness of the staff members when they failed to deliver their chocolate brownie after a long wait.
There were also complaints about the quality of the food. Several customers mentioned that the food tasted frozen, cheap, and lacked flavor. One customer specifically mentioned that the steak tasted like it had been reheated and was served without a steak knife. The tomato soup was described as pureed tomatoes rather than an actual soup. Another customer complained that the pizza was covered in sauce and soggy, and the garlic bread was just frozen baguette.
Waiting times were an issue for some customers. One comment mentioned waiting over an hour for drinks, and another said that the service was ridiculously slow. One customer remarked that if you want to spend half a day ordering and waiting for food, then this is the place to go.
In terms of ambiance and atmosphere, one comment mentioned feeling uncomfortable with the strange looks from the staff, while another mentioned that the restaurant was empty, which may have affected the overall experience.
Based on the comments provided, Zafari Bar and Grill seems to have several weaknesses including slow and poor customer service, subpar food quality, and long waiting times. However, there were also positive comments about the quick service through the app and the taste of certain items on the menu. It is important to take into account that these comments represent individual experiences and may not necessarily reflect the overall quality of the establishment.
Best TL Reviews
كنا حاجزين طاولة
فجاءة الا محد يقدر ياخذ الطلب وكل موظف يقول مب عندي الطلب
كان لي دخل في توزيع المهام عليهم
لدرجه ان احد الموظفات سالناها اذا نطلب قالت لا
بعد جهد جهيد وانتظار طويل جت احد الموظفات واخذت الطلب
وصاروا يناظرون فينا نظرات غريبه كان فينا شي غلط لدرجه شكيت في نفسي وقعدت اناظر في مرايه الجوال
بعدين مجرد ماخذوا الطلب فجاءة الا كل الطلبات نزلت علينا ماندري وش ناكل اولا
طلبت ستيك طعمه ثلاجه كانه كان في ثلاجه مطبوخ وتم تسخينه لي وجا الطلب من غير سكين واضطريت انتظر علشان اجيب لي سكين الستيك
بالنسبة لشوربة الطماطم مب شوربه عبارة عن طماطم بوريه
الماك تشيز لذيذة لكن ينقصها ملح ولا يوجد على الطاوله مملحه
يوجد على الطاوله كاتشب لكن فاضي مافيه شي ديكور فقط
حلقات البصل اعجبتني
بالنسبة للحلا كان جدا لذيذ واعجبني عبارة عن فطيرة تفاح والايسكريم فانيلا و صوت كراميل لكن قدم لنا الحلا من غير ان ياخذوا الاطباق
طوال الوقت كانت هنالك موظفه واقفه قريبه منا تنظر لنا بطريقه غريبه
المطعم بشكل عام مستواه عادي وخدمتهم بطيئه وسيئه
احد الموظفات اعتذرت عن اللي حاصل بطريقه لطيفه
جلسونا في طاوله جنب المطبخ والمطعم كان فاضي
لماذا كل هذا !!
Absolutely awful. Have to order through an app so very little human contact, quoted 45 minutes wait though food arrived within 10 minutes. Completely over priced, cheap, tasteless frozen food. Pizza was covered in sauce and soggy, garlic bread was two slices of frozen baguette, Peri chicken lacked any flavour at all. Even the drinks were a Rip off, my son ordered an orange juice and it was tiny considering the price. There is a Pizza Hut delivery & couple other take aways approximately 5 minutes drive from this place, wish we knew this prior to our booking.
Quick service off an app delivered to your table. Said waiting time was 45min but we had food within 10. Piping hot we ordered the wanyama burger and chicken burger 15£ea
Terrible. Have to order through an app, that's really helpful when you have no reception.
Food was average at best, came wrong twice.
Asked if I wanted desert 30 seconds after mains were delivered.
Finished main course, then the drinks finally arrived.
Wish I never booked it.
Absolutely awful service! Ordered chocolate brownie for my daughter, we waited for more than 45 mins after our mains but it never arrived. Staff members were not helpful at all.
Worst customer service I’ve ever received, manager doesn’t have any common sense, bunch of kids working at the restaurant have no clue, over 1 hour to receive food, 30 mins for drinks that we ordered before the food, wouldn’t sit me and my family next to each other as it’s “ too much work for them “ even tho the place was empty, said we couldn’t go outside to eat as there was a safety issue, yet no signs or tape to close off this “ safety issue “ and allowed others to go outside, racist power trippers who don’t have a clue about standard customer service or any trading standards for that matter! Will never go again, fix up your staff and sack the little blonde boy manager, doesn’t know the first thing about being a manager. RACIST, awful Experience!!
Ridiculously slow service. If you want to spend half a day just ordering and waiting for food, this is the place to go.
Very few options in the menu, but the food is tasty.
Terrible service, disgusting food, worst staff I’ve ever seen in my life. Wait an hour for drinks and pre cooked Iceland food.
Place Pictures
Zafari Bar and Grill Info
Amenities
Service options
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Outdoor seating
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Dine-in
Accessibility
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Wheelchair-accessible car park
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Wheelchair-accessible entrance
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Wheelchair-accessible lift
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Wheelchair-accessible seating
Offerings
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Alcohol
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Kids' menu
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Late-night food
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Vegetarian options
Dining options
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Dessert
Amenities
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Good for kids
Atmosphere
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Casual
Crowd
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Groups
Planning
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Accepts reservations
Payments
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NFC mobile payments
Today
Opening Hours
| Monday | 07:00 AM - 11:00 PM |
|---|---|
| Tuesday | 07:00 AM - 11:00 PM |
| Wednesday | 07:00 AM - 11:00 PM |
| Thursday | 07:00 AM - 11:00 PM |
| Friday | 07:00 AM - 11:00 PM |
| Saturday | 07:00 AM - 11:00 PM |
| Sunday | 07:00 AM - 11:00 PM |
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Location
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