31707 Urban Street Food

+1 216-255-9609

4812 Turney Rd, Cleveland, OH 44125 United States of America

Open Today: Closed

Quick Facts About 31707 Urban Street Food

Strengths:

1. Prompt and efficient service: One customer mentioned that they called and got someone immediately, and their order was ready within the promised time of 20 minutes. This indicates that the urban street food place values customer satisfaction and tries to provide a quick service.

2. Delicious food: There are multiple comments praising the food at the urban street food place. Some customers mentioned that they enjoyed the loaded chicken potato, egg rolls, chicken philly, and Fiesta egg rolls. These positive reviews indicate that the food is flavorful and enjoyable.

3. Friendly and attentive staff: Several comments mentioned that the staff at the urban street food place is friendly and attentive. This positive interaction with the staff contributes to a pleasant dining experience for customers.

4. Clean restaurant: One comment mentioned that the restaurant is clean. A clean environment is crucial for customers to feel comfortable and confident in the hygiene standards of the establishment.

5. Good reputation: One customer mentioned that they have been coming back almost every week for several months because of the delicious food. This indicates that the urban street food place has developed a good reputation among its regular customers, which can be a significant strength for the business.

Weaknesses:

1. Inconsistent quality: One customer mentioned that the garlic parm wings they ordered were disappointing as they had no sauce or seasoning. Another customer mentioned that the catfish dinner was bland and overcooked, and the fries were almost burnt. These comments suggest that there might be issues with consistency in food quality and taste, which can be a weakness for the urban street food place.

2. Overpricing: One customer mentioned that they felt overcharged for the wings that turned out to be tasteless. Another customer mentioned that the prices were a bit high. These comments indicate that the urban street food place might be charging too much for the quality of food they provide, which can be a deterrent for customers.

3. Lack of communication: One customer mentioned that they tried to call the urban street food place to inform them about their disappointing experience, but couldn't reach anyone as their calls went unanswered. This lack of communication can leave customers feeling unheard and dissatisfied.

4. Waiting time: One customer mentioned waiting for over an hour for their order, which consisted of only four wings, a small fry, and a philly cheese steak eggroll. This lengthy waiting time can frustrate customers, especially when they are expecting a quick street food experience.

5. Limited menu options: While positive comments mention specific dishes that were enjoyed, there isn't much variety mentioned in the reviews. This might indicate that the urban street food place has a limited menu, which can be a weakness for customers looking for more diverse options.

In conclusion, the strengths of the 31707 Urban Street Food place include prompt service, delicious food, friendly staff, a clean restaurant, and a good reputation among some customers. However, there are weaknesses such as inconsistent food quality, overpricing, lack of communication, long waiting times, and a limited menu. These weaknesses need to be addressed in order to improve the overall customer experience and satisfaction.

Best TL Reviews

Garlic parm wings disgusting no sauce on it at all no seasoning. Overcharged wings to taste like that I won't be back. I had to get back to work so I couldn't go back but when trying to call to inform them no answer tried 3x.

I had low expectations after reading a few reviews but please put the reviews aside and try the place for yourself. I called got someone immediately took my order told me it would be ready in 20 mins which it was. The loaded chicken potato was great! As were the egg rolls! The prices were a bit high but that’s expected with inflation on food these days. I would absolutely try this place again.

I ordered the catfish dinner and was really DISAPPOINTED

I will never eat here again the fish was bland and overcooked the fries were almost burnt and the coleslaw had no dressing in it and also bland

The only good thing was the tiny piece of cornbread that they served...

20 dollars gone down the drain

The food is awesome, I’m happy every time I go. But I think forks/butter knife packs with paper towels included would be beneficial for the customers :) but I really enjoy the food from here, and the receptionist is very nice ???? I got the chicken philly and I have chicken philly egg roles on the side. I recommend, it’s delicious ☺️

Edit:

THIS STORE SHOULD REALLY UPDATE THEIR HOURS. CUZ THEY NEVER OPEN WHEN GOOGLE SAYS IT IS OPEN.

The food is delicious great clean place to go to you will not be disappointed food really is made with love maybe a little wait but it is well worth it.......

The staff is friendly and attentive. The restaurant is clean and the food is delicious.

After waiting for over an hour forn4 wings (on wing day) small fry and philly cheese steak eggroll I was very disappointed. The wings had a good look and crunch but absolutely no seasonings. The fries were handcut which is usually a bonus but they were limp, soggy and drenched in bottled sauce and the eggroll was burnt and dry inside. I heard good things about this place and I really wanted to like it. Maybe I will try again but this 1st visit was very disappointing

I got the Fiesta egg rolls several months back and have traveled here almost every week since. They were beyond my expectations. I've tried other food items and everything I've tried has been delicious. Although it does take them a long time to prepare food sometimes, they're worth the wait. They serve good food not fast food and I appreciate the time they spend to assure they deliver a quality product.