9 Inch Nails

+1 248-858-9093

1075 S Baldwin Rd, Lake Orion, MI 48360 United States of America

Open Today: -

Quick Facts About 9 Inch Nails

9 Inch Nails is a nail salon that has received mixed reviews from customers. While some have praised the salon for its long-lasting acrylic nails, good quality products, and satisfactory work, others have had negative experiences with rough treatment, unsanitary conditions, and rude staff.

One of the strengths highlighted by a customer is the longevity of the acrylic nails. They mentioned that even with a physically demanding job, the nails last at least a month before lifting. This indicates that the salon uses good quality products and provides a durable service.

Another strength mentioned is the wide variety of colors available at the salon. This can be appealing to customers who enjoy having many options to choose from when it comes to their nail polish. Additionally, one customer mentioned being happy with the work done during their shellac manicure and pedicure, indicating that the salon has the ability to deliver satisfactory results.

Despite these positive aspects, there are several weaknesses noted in the comments. One recurring issue is the rough treatment experienced by customers. A customer mentioned that both their pedicure and eyebrow waxing were rough, with damage to the cuticles and discomfort caused during the treatment. Another customer noted that the nail technician was rough on their hands, leaving their fingers sore after the appointment. These experiences reflect a lack of attention to customer comfort and could deter potential customers from returning.

Unsanitary conditions were another weakness mentioned by a customer who ended up with a fungal infection. They claimed that the tools were not properly cleaned, leading to their infection. This lack of cleanliness raises concerns over the salon's adherence to proper sanitation practices, which is critical for maintaining customer health and safety.

The customer service at 9 Inch Nails was also criticized by several individuals. One customer mentioned feeling rushed and being treated rudely by the front desk staff. They noted that the appointment felt rushed due to being understaffed and that the nails were not shaped correctly. Another customer was insulted by a nail technician who commented on the shortness of their nails and gave them a rushed and unsatisfactory job. Additionally, the owner/front desk was described as rude, as they refused to fix issues and hung up on a customer who called to request a remedy. Poor customer service can be a major turn-off for customers, as it creates a negative experience and may deter them from returning.

In conclusion, 9 Inch Nails has strengths in terms of long-lasting acrylic nails, a wide range of colors, and satisfactory work for some customers. However, weaknesses such as rough treatment, unsanitary conditions, and poor customer service have led to negative experiences for others. Improvements in these areas would be necessary to provide a consistently positive experience for all customers.

Best TL Reviews

The only nail salon Ive gone to for 4+ years. A full set of acrylics lasts me a month minimum before lifting. (even with a job that requires a lot of work with lifting and breaking down boxes.) They do good quality work with good quality products that last.

I have been to this location twice now. I do not think I will be coming back. The female employee was very rough with both my pedicure and eyebrow waxing. Several of my toes had damage to the cuticle due to a rush job. When I finally got to my eyebrows she was do rough and slamming my face around. She dumped the aloe after wipe directly into my eye and it was the most uncomfortable feeling ever.

This place was Closer to us, as it was the Only place nearby. It would be a Sin not to check it out. My nails were Somewhat Damaged anyways, and didn't want to Hurt myself today. Over and Out!

I went here to get a pedicure as this salon is close to my home and has a wide variety of colors to choose from. However this place is extremely unsanitary. I had a breakout on my toes that was so unbareably itchy I went to urgent care to find out I now have athletes foot, a fungal infection. Don’t let this place fool you into thinking they’re cleaning the tools they’re using on you because they’re not cleaning properly. If they were i wouldn’t have athletes foot. Never coming back here again. This has been the worst experience of my life especially now that we’re out of sandal season.

My absolute favorite go to nail salon. I get a shellac manicure and pedicure everytime. I always walk away so happy with the work that's done.

What i wanted vs what i got.

I made an appointment and was being rushed by the women running the front desk. I understand being understaffed, but don't overbook yourself to the point where you are rude to and rushing customers who made appointments.

My nails were not shaped correctly and she was so rough on my hands. Its been a couple hours and my fingers are sore from how they were being jerked around.

If you are thinking of getting acrylics done here, DONT.

I was very excited to try a new nail place since the last few I’ve tried the polish comes off within a week.But I will never go back to this place! The nail tech was so rude the whole time. Asked me why my mail were so short then proceeded to tell me I shouldn’t be getting polish with short nails like mine. I am a nurse and have to keep them short for work. She did a rush job, didn’t have me wash my hands and did not put lotion on and massage. Then when we tried to leave a tip she said we couldn’t on a card and to go use the ATM next door. Sorry but I will not be coming back!

The owner/front desk of this business was very rude. She rushed my nail appointment and would not fix them when I pointed out issues. When I called later in the day to see if I could come back to have the issues fixed since they had no time when I was in the salon the same lady hung up on me. Very disappointed since I paid $95!