A&T Nails

+1 410-350-0415

1490 W Patapsco Ave # G, Baltimore, MD 21230 United States of America

Open Today: -

Quick Facts About A&T Nails

A&T Nails place has received a mix of positive and negative comments from customers. In order to analyze the strengths and weaknesses of the business, we will examine the comments in detail.

Starting with the negative comment, a customer mentioned that they were refused service for their nails and eyelashes despite arriving 16 minutes before their reported closing time. This incident gives the impression of discriminatory behavior, as they were not given a valid reason for the refusal. This reflects a weakness in their customer service and professionalism, as they failed to handle the situation with courtesy and respect.

On the positive side, there are several comments praising the atmosphere and relaxation provided by the salon. Customers appreciate the soothing environment and find it to be a strength of A&T Nails place. A relaxing atmosphere can make the salon experience more enjoyable and encourage customers to return.

Continuing with the positive feedback, many customers express satisfaction with the nail technicians. Linda, in particular, is mentioned multiple times as being great, with many customers mentioning that she has been doing their nails for years. This indicates that A&T Nails place has experienced and skilled staff members who can consistently deliver good results. This is an important strength, as skilled technicians are essential for providing quality nail services.

Another positive comment mentioned the excellent job done by the salon and expressed never being disappointed. This consistent ability to deliver a satisfying experience is important for customer loyalty and positive word-of-mouth advertising. This indicates that the salon has a reputation for providing good service and meeting customer expectations.

A customer mentioned wanting to try out the salon but was unsure about the prices. This highlights a potential weakness in the business, as the lack of clear pricing information can deter potential customers. Having a clear and transparent pricing structure can help customers make informed decisions and feel more comfortable trying out the salon.

Returning to positive feedback, another customer praised the customer service of A&T Nails place, stating that they would give them 10 stars if possible. This indicates that the salon excels in providing excellent customer service, which is a significant strength for any business. Good customer service can enhance the overall experience and leave customers feeling valued and satisfied.

Lastly, a customer praised specific nail technicians for doing a good job and one nail technician, Kevin, is referred to as "the pedicure king". This highlights another strength of A&T Nails place, which is the ability to provide expertise in different areas of nail care. Having skilled technicians for both manicures and pedicures is important for offering a comprehensive range of services and meeting the diverse needs of customers.

In conclusion, A&T Nails place has strengths in terms of a relaxing atmosphere, skilled technicians with a loyal customer base, consistent quality of service, excellent customer service, and expertise in providing various nail services. However, there are weaknesses in discriminatory behavior and unprofessionalism, as well as a lack of transparent pricing information. By addressing these weaknesses and building on their strengths, A&T Nails place has the potential to further improve their business and attract more satisfied customers.

Best TL Reviews

I went there and arrived on Sunday at 4.14 pm after calling and driving from Silver Spring (1 hour away) . I was told via phone that the last client must arrive at 4.30 pm. At 4.14 pm Sunday , They refused to do my nails et eyelashes. Discriminating behavior !! Their ad on google was displayed: close at 6 pm. Even one service was not done. I left soooo upset . Don’t go there . Disrespectful persons … I was courteous but they were just unprofessional and rude.

I absolutely this place and the atmosphere is so relaxing. The nail tech will definitely leave u satisfied. Follow Mswright_28 for more pics

I love all the love they gave me????THANKS to my daughter TIA. This nails place is on the money ????????????????????????

Excellent job never disappointed!

These nails look so good. Do they have a picture of their prices??? I'd like to try them out.

The lady linda is great

I have followed these nail tech's from Cherry Hill super walmart. Linda has been doing my nails for years and I am always very pleased. Kevin takes awesome care of my feet. The customer service is excellent. If I could give them 10 stars I would.????????

I love this nail shop. They are very good. My nails are always bomb! Linda, POW POW, & Kelly do very good nails and Kevin is the pedicure king!!!