Quick Facts About Expressions Salon
Expressions Salon has a number of strengths and weaknesses based on the comments provided. In order to provide a comprehensive analysis, we will discuss each aspect in detail.
Starting with the strengths:
1. Affordable Prices: One of the main strengths of Expressions Salon is their affordable prices. They offer a $10 haircut, which is quite reasonable compared to other salons. This can attract budget-conscious customers who are looking for an affordable option for their hair services.
2. Speedy Service: Many customers mentioned that they were in and out of the salon quickly, with one comment stating they spent only 25 minutes there. This fast service can be a strength for those who are in a hurry or have a busy schedule. It allows customers to fit a haircut into their day without having to spend a significant amount of time at the salon.
3. Positive Customer Experience: Some customers had positive experiences with Becky, the owner of Expressions Salon. They mentioned her upbeat and personable nature, stating that she made the experience enjoyable and fun. Additionally, one customer praised the color Becky did on their hair, stating it was the best they had in years. This positive feedback indicates that Becky is skilled at what she does and can provide a satisfying customer experience.
Moving on to the weaknesses:
1. Lack of Attention to Detail: Several customers expressed their dissatisfaction with the lack of attention to detail during their haircut. One comment mentioned that they had to go home to clean up around their ears and remove long hairs. This indicates that the hairstylist may not be giving enough attention to minor details, which can be off-putting for those who prefer a more precise and meticulous haircut.
2. Unprofessional Behavior: One comment described the salon as a "circus," with over-talking and chaotic atmosphere. The customer specifically mentioned Becky's behavior, stating that she seemed hyper and talked faster than she could cut. Additionally, the comment mentioned that Becky had called the customer's home and threatened them after they expressed their dissatisfaction. This level of unprofessional behavior can significantly impact the salon's reputation and make customers feel uncomfortable and unsafe.
3. Lack of Knowledge: Another weakness highlighted in the comments is a lack of knowledge on certain hair techniques. One customer mentioned that the hairstylist was unfamiliar with the term "undercut" and provided an incorrect explanation. This lack of knowledge can make customers feel uninformed and question the expertise and skill level of the hairstylist.
4. Inconvenience for Other Clients: Multiple comments mentioned that Becky took an additional client in the middle of another client's appointment, causing dissatisfaction and frustration. This lack of consideration for other clients' time can be seen as unprofessional and can lead to negative experiences for those waiting for their services.
In conclusion, Expressions Salon has a mixture of strengths and weaknesses. While they offer affordable prices and speedy service, they also face issues such as lack of attention to detail, unprofessional behavior, lack of knowledge, and inconveniences for other clients. These weaknesses can potentially overshadow the strengths and may drive customers away. It is important for the salon to address these weaknesses in order to improve their overall customer experience and reputation.
Best TL Reviews
Home of the $10 haircut but an additional $20 to wash and blow dry. I was there for a total of 25 minutes. 2 other clients where there waiting for their color to be processed. Both looking very unhappy that she took an additional client in the the middle of their time. I know it is common for styles to take a haircut to fill the time while waiting for color to process but it was really crazy.
Fast and rough are the key words for my experience. My scalp actually hurt when I left.
She was also unfamiliar with the “undercut”. She told me it was taking a razor and taking bulk out of a layer. It is actually when your hair around the back and sides are shaved near the temple areas underneath the longer hair on top. She made me feel stupid.
Don’t waste you time or money.
Becky is one of those lit up spirits in no time. I have always felt my spirit was in a much better place. ❤️????
Fair pricing but I wish she paid a little more attention to detail, haircut was very quick - in and out in under 10 minutes and had to go home to clean up around ears/long hairs
Becky does an amazing job.... Highly recommend
Becky, the owner is very good at what she does. This is the best color I've had done on my hair in years! Becky is very upbeat and personable and fun to talk to while having your hair done!
Never go here Horrible place would not recommend it at all,
First time. Got me in quick. Spent 3 hours with me. Becky was professional, does a fabulous job. Jen was super nice as well. I Will be back. Thank you!
Becky was very unprofessional it was like a circus in the salon everyone was over talking everyone and Becky had had way too much red bull her mouth was talking faster than her scissors could keep up. And she has just called my home and threatened me, If I give her a bad review she was going to take revenge
Expressions Salon Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended