Quick Facts About Al Nakhlah Restaurant & Lounge
Al Nakhlah Restaurant & Lounge has received a range of positive and negative comments, providing insights into its strengths and weaknesses.
Starting with the strengths, many customers have praised the restaurant for its outstanding shisha bar. It is described as the best in London, highlighting the quality and affordability of the shisha. This suggests that Al Nakhlah has established a strong reputation for providing an enjoyable shisha experience.
The stylish decor and pleasant atmosphere are mentioned positively, emphasizing the establishment's attention to creating a welcoming environment. Additionally, the staff is commended for being attentive and friendly, indicating excellent customer service. This is a significant strength as it enhances the overall dining experience and encourages repeat visits from satisfied customers.
The comments also mention the affordability and high quality of the shisha, indicating that Al Nakhlah offers good value for money. This is likely to attract customers and contribute to the restaurant's success. Furthermore, the recommendation to try the delicious cakes while smoking shisha and to take home snacks suggests an additional strength. Offering a variety of food options and appealing to different tastes can help broaden Al Nakhlah's customer base and increase revenue.
Moving on to the weaknesses, a significant issue is the incorrect phone number listed on Google, making it difficult for customers to contact the restaurant for orders or inquiries. This negatively impacts customer satisfaction and results in potential missed business opportunities. Additionally, the outdated information on the website and lack of a comprehensive menu suggest a lack of attention to detail in keeping online platforms updated. This can create confusion and deter potential customers who are unable to find accurate and current information.
Another comment mentions a change in ownership and implies that the quality of the food has declined. This suggests that Al Nakhlah might be facing challenges in maintaining the same level of excellence previously associated with the restaurant. Changes in ownership can lead to inconsistencies in food quality, ambiance, and service, potentially affecting customer satisfaction and loyalty.
One customer mentions that the restaurant was cold inside, highlighting a potential weakness in climate control or ventilation. This can create discomfort for customers, affecting their overall experience and potentially deterring repeat visits.
Despite these weaknesses, many positive comments also highlight the strengths of Al Nakhlah. The excellent customer service, delicious food, and reasonable prices contribute to providing a positive dining experience and attracting customers. The cozy atmosphere, varied food selection, and fresh fruit juice offerings are mentioned favorably, suggesting that Al Nakhlah excels in providing a pleasant and enjoyable environment for customers.
In summary, Al Nakhlah Restaurant & Lounge has several strengths, including its reputation as the best shisha bar in London, a stylish atmosphere, attentive and friendly staff, affordable and high-quality shisha, and a variety of food options. However, it faces challenges with incorrect contact information, outdated online platforms, potential inconsistencies in food quality due to changing ownership, and issues with heating inside the restaurant. By addressing these weaknesses and building upon its strengths, Al Nakhlah can strive to further enhance its reputation and attract more customers.
Best TL Reviews
Mit Abstand die beste Shisha Bar in London !!
Neben einer sehr stilvollen Einrichtung und einer tollen Atmosphäre, ist die Bedienung sehr aufmerksam und freundlich.
Außerdem ist Shisha sehr günstig und qualitativ hochwertig.
Wir empfehlen während des Smoken eines der leckeren Stück Kuchen zu probieren und auf dem Weg nach Hause noch einen kleinen Snack mitzunehmen.
LG Nick und Eva und bis zum nächsten Besuch in London!! ;)
Your German friends!
Such a shame. Eaten here before and it's great. However tried calling to order food for collection, incorrect/invalid phone number on Google. Website not updated either and no full menu anywhere apart from people uploading pictures to Google. They are losing business by the second, I would have just spent £30-£40.
Hopefully this review will help and if they reply to this happy to change my review!
Customer Service 5/5
Food 5/5
Humus 5/5
Fries 5/5
Lamb Shawarma 5/5
Rice 4/5
Decor / Cleanliness 5/5
Price 5/5
Cost £16 plus fresh mint lemonade mocktail
I've been there years ago but now they have changed ownership. The meal was ok, just mot as good as j remembered it
Miejsce z bardzo dobra kuchnia, jedzenie robione na oczach klienta więc to jest super, z tyłu restauracji ogródek.
Trochę dziwne jest to że jest tam zimno wewnątrz restauracji
We really enjoyed ourselves here. The food was delicious and of a reaonable price and portion. Great service, atmosphere and food!
Sheesha Lounge, wide food selection, fresh fruit juice. Nice cozy please.
Excelente comida postres y bebidas y una atención única y personalizada.
Place Pictures
Al Nakhlah Restaurant & Lounge Info
Amenities
Service options
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Outdoor seating
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Takeaway
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Dine-in
Health and safety
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Staff required to disinfect surfaces between visits
Highlights
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Great tea selection
Accessibility
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Wheelchair-accessible entrance
Offerings
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Healthy options
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Late-night food
Dining options
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Dessert
Atmosphere
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Casual
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Cosy
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Romantic
Crowd
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Groups
Payments
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NFC mobile payments
Today
Opening Hours
| Monday | 12:00 PM - 02:00 AM |
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| Tuesday | 12:00 PM - 02:00 AM |
| Wednesday | 12:00 PM - 02:00 AM |
| Thursday | 12:00 PM - 02:00 AM |
| Friday | 12:00 PM - 02:00 AM |
| Saturday | 12:00 PM - 02:00 AM |
| Sunday | 12:00 PM - 02:00 AM |
How to go there
Location
Places