AL'S BAR-B-Q OF TRUMANN

+1 870-483-6398

229 AR-463, Trumann, AR 72472 United States of America

Open Today: -

Quick Facts About AL'S BAR-B-Q OF TRUMANN

Al's Bar-B-Q of Trumann has both strengths and weaknesses based on the comments provided.

Starting with the strengths, several customers mentioned that the food at Al's Bar-B-Q is good. This is an important aspect as the quality and taste of the food is crucial for a restaurant's success. Additionally, the family pack and the all-you-can-eat buffet are mentioned positively, showcasing that there are options available to cater to different preferences and appetites. The baked beans are specifically mentioned as being amazing, which can be seen as a specialty or standout dish for the restaurant.

Another strength mentioned is the convenience of the drive-thru for takeout orders. This allows customers to easily and quickly get their food without the hassle of finding parking or waiting inside the restaurant. On-time orders and the availability of the drive-thru are crucial in satisfying customers who are looking for a quick and efficient experience.

The long-standing reputation of Al's Bar-B-Q as a favorite place for barbecue is also mentioned positively. This reputation and loyalty from customers can be seen as a strength, indicating that the restaurant has established a strong customer base and a positive brand image. The mention of the slaw, hickory fries, and homemade ranch being delicious further reinforces the quality and uniqueness of the food offerings at Al's Bar-B-Q.

Moving on to the weaknesses, it is mentioned that one of the employees was not kind. Friendly and attentive customer service is crucial for a positive dining experience, and this negative interaction with an employee can make customers feel unwelcome and impact their overall perception of the restaurant. Another customer also mentions that the staff were not friendly and seemed rude, which further highlights a potential weakness in customer service.

Some customers also experienced issues with the availability of food items. One customer mentions that several items were out of stock, including major items needed for their desired order. This can be seen as a weakness in management, inventory control, or ordering processes. Out-of-stock items can lead to customer dissatisfaction and may drive them away from returning to the restaurant. Another customer mentions that the buffet ran out of food, suggesting that the restaurant may have difficulty managing their food supply and demand during peak times.

There are also mentions of the food being greasy and just mediocre. This can be seen as a weakness in the quality of the food, as customers expect fresh and flavorful dishes when dining out. Greasy food can be off-putting and may deter customers from returning. One customer specifically mentions that their sandwich had very little meat, which can be seen as a weakness in portion sizes or ingredient ratios.

Lastly, it is mentioned that the restaurant was hot and that the customers' request to turn up the air conditioning was denied. A comfortable dining environment is important for customers to enjoy their meal, and the lack of control over the temperature can be seen as a weakness in the overall experience provided by the restaurant.

In conclusion, Al's Bar-B-Q of Trumann has strengths in terms of the quality of the food, convenient drive-thru, and a loyal customer base. However, there are weaknesses in customer service, food availability, food quality, and the dining environment.

Best TL Reviews

Foods good but one of the employees was not to kind really. Price decent $7.99 for the all you can eat buffet. Drink separate.

Last visit didn't go well, was short handed , had to wait quite a while for food, ran out of food for buffet .was very hot, asked for air to be turned up, was sweating , food was very greasy( meatloaf). Tea was good

Sorry, not the Al's of old. They were out of several different items, some major, needed for what you wanted to order. Don't know if this is due to the new management?? I went for chicken tenders, ended up with BBQ, still not stellar. I'll give it awhile and try them again another time.

I feel like they were not very friendly, not customer savvy, kinda rude. We called in an order was going in to pick it up you couldn't and no where on the door or did they tell us that when we ordered. Had to go thru drive-thru we sat there for awhile before anyone acknowledged we were there, food was just ok, our order wasn't fully correct, they didn't bother to tell us that they were out of somethings they thought you wouldn't notice I guess. Overpriced and just ok food

Stopped here for take out. The order was on time and the drive thru was convenient. The family pack is the way to go. The baked beans are amazing

If you are looking for the best barbecue in Northeastern Arkansas, look no further...You’ve found it! Al’s has been my favorite place for barbecue every since I was a child. It still holds that title till this day. Since moving, my drive has stretched from about seven minutes to thirty minutes. Once you try it, you’ll see why I make the drive about every week... Or maybe a couple of times a week. Their slaw is good enough to be a food group on its own. However no meal is complete without an order of hickory fries and homemade ranch for dipping. I’ve never been one to keep up with calories but it’s definitely worth killing your diet for!

This use to be my favorite BBQ place! BUT! Recently I went in Jan 2020, and I ordered a regular sandwich, fried, and tea which cost almost $9 , and it was not good at all! I asked for no slaw on my sandwich, and bun toasted. I had to return and ask for a toasted bun and there was approximately 1-2 oz of meat on the sandwich! I literally tasted more bread than meat! ( I also waited an extra 10 min. for a toasted bun ), whereby the fries were cold. ☹ I was told it was under new management. I hope it improves..

I come here all the time to eat and it’s so hot in here. I asked the cashier could she turn the air up but, she said they control it from home. Please do better or you going to lose a valuable customer