Quick Facts About Alli Roberts Salon & Spa
Alli Roberts Salon & Spa is a salon that has received a mix of positive and negative reviews. In order to understand the strengths and weaknesses of the place, let's analyze the comments provided.
Starting with the strengths, one customer mentioned that KTR Wellness creates a relaxing environment at the salon. This indicates that the atmosphere of the salon is soothing and calming, which can greatly enhance the overall experience for customers. A relaxing environment can contribute to a positive experience and make the salon a desirable place to visit.
Another strength highlighted in the comments is the professionalism and expertise of the stylists. Many customers mentioned specific stylists by name and praised their skills and knowledge. For example, Savannah was commended for her ability to make customers feel confident and comfortable, especially when trying a new hair stylist. Becky was also applauded for her understanding of curly hair and providing excellent advice for hair care.
The salon was also complimented for its cute appearance and the overall ambiance. Customers appreciated the spaciousness and inviting feel of the salon, indicating that the physical space itself adds to the positive experience.
Another strength that was repeatedly mentioned is the long-standing reputation of Alli Roberts Salon & Spa. Customers mentioned that they have been going to the salon for several years and have built trusting relationships with their stylists. This reflects positively on the salon's consistency and ability to retain loyal customers.
Now, let's move on to the weaknesses mentioned in the comments. One customer had a negative experience where their hair did not turn out as expected and they were charged more than originally quoted. This negative experience highlights a lack of clear communication between the stylist and the customer. Additionally, the issue with ruined clothing suggests a lack of attentiveness to detail and cleanliness.
Despite this negative experience, no other customers mentioned similar issues, indicating that this incident may have been isolated. However, it is still important to address and improve upon these areas to avoid future customer dissatisfaction.
In summary, the strengths of Alli Roberts Salon & Spa include a relaxing environment, professional and skilled stylists, a cute and inviting atmosphere, and a longstanding reputation. The weaknesses identified include a lack of clear communication on pricing, issues with cleanliness, and attention to detail. By addressing these weaknesses, the salon can enhance the overall customer experience and build upon its existing strengths.
Best TL Reviews
KTR WELLNESS creates a relaxing environment at this salon. Kristin is professional, educated and asks great question to ensure you receive the type of massage you need. I’ll be back.
My first visit to Alli Roberts Salon & Spa was absolutely fantastic! I was referred by a friend to see Savannah for all my hair needs. As someone who had only ever gone to one hair stylist her whole life, I was so nervous to have someone new color and style my hair. Savannah was so friendly and made me feel completely confident throughout the whole experience. Savannah got my hair to the perfect shade of blonde that I want for my wedding. I will definitely be back to see her, and I certainly recommend Savannah! Also, in addition to Savannah being amazing, the salon is super cute! Check out Alli Roberts Salon for all of your hair needs!
I have never had such a bad experience in my life like i had here at alli roberts Salon. (see pictures) the first picture is what i requested i was told by the stylist (who i will not name) would be about $110 to do and i was a previous client and she was aware of my hair color. she does my hair the first day and it ends up looking nothing like the picture and the hair didn't lighten as she wanted as seen in picture two (still not like in the picture) so she has me come back the next day for round two and she lightens it more and during this time she and he assistant are telling me how much it looks like the picture and i am like not really. so we get done and my shirt is ruined from the bleach running down my back so i had to throw out my shirt and then when i go to pay she says it will be $200 during this time she had to work on my hair longer she never once stated that she was going to have to charge me more, she then proceeds to say "i used a lot more color" and got upset when i confronted her. now i am stuck with a hair color i didn't ask for and i am having to pay more money to get it fixed. needless to say i will not be coming back to this salon ever again if this is the kind of service i am going to receive i should be able to trust my stylist and that they know what they are doing. see last picture for finished hair.
edit (it will not allow me to post the picture i requested due to copyright issues but i requested light balayage highlights not full Blondie) see before picture of hair
The atmosphere here is where it’s at. Also I have found the one whom my hair loves -Megan she’s the best. Instantly loved her and the way she understands what my hair goals are. Anyone looking for a forever hair salon check this place out. They do it all.
I went to Becky for a dye job and a big chop. I got exactly what I wanted, but even better. I highly recommend her especially for people who have curly hair. She has a good understanding of it, made my curls look great, and offered advice for caring for it. She even did a little scalp massage after she washed my hair, which was unexpected and felt great. I’ll definitely be going back next time I need a cut or dye!
Love the environment too. It’s nice and spacious, but also cozy and inviting. It’s just an overall very nice experience. The staff was friendly too :)
Alli Roberts has been an amazing salon in Conyers for the many years! They have a real care for their clients and the environment is always relaxing and peaceful.
I have been seeing Victoria at Alli Roberts Salon for approx. 1 year. She and her apprentice Logan are the BEST! Victoria takes her time, I never feel rushed, she’s awesome at color (I ask for something different every time I go in and she knows just what to do) and she’s great with long hair and layers. I always feel like an old friend in her chair and walk out feeling like a million bucks when she’s done!
Best salon ever! This is the cutest salon and has the best people working there. I get my hair done by Alli and she is AMAZING. I never leave feeling anything but extremely happy and IN LOVE with my hair. Her assistant Savannah is really awesome and sweet to. I recommend this salon to all my friends!
Alli Roberts Salon & Spa Info
Amenities
Health & safety
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Appointment required
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Today
Opening Hours
| Monday | Closed |
|---|---|
| Tuesday | 10:00 AM - 05:00 PM |
| Wednesday | 10:00 AM - 05:00 PM |
| Thursday | 10:00 AM - 05:00 PM |
| Friday | 10:00 AM - 05:00 PM |
| Saturday | 10:00 AM - 05:00 PM |
| Sunday | Closed |
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