Quick Facts About Allure Nails & Spa
and has a lot of strengths based on the comments. First off, many customers praised the nail technicians for their exceptional work and attention to detail. They mentioned that the technicians consistently provided high-quality services, resulting in beautiful nails that exceeded their expectations. They particularly appreciated Kevin and Lena for their outstanding work.
Another notable strength of Allure Nails & Spa is their friendly and welcoming staff. Multiple commenters mentioned how nice and pleasant the staff members were. They enjoyed engaging in conversations with the owners, who were described as great people to talk to. One commenter even mentioned how the staff members were patient and understanding, creating a comfortable environment, especially for individuals with special needs, such as autism. This inclusive approach is commendable and sets Allure Nails & Spa apart from other establishments.
Several customers also highlighted the excellent customer service provided at the salon. They mentioned that the staff members were attentive, listened to their needs, and made suggestions to ensure customer satisfaction. This personalized approach was greatly appreciated, as it helped customers feel valued and taken care of. The salon's willingness to accommodate specific requests and ensure that each customer left with nails up to their standards contributed to their positive reputation.
Another strength of Allure Nails & Spa is their range of services. Customers mentioned getting various treatments, such as powder nails, pedicures, and eyebrow services, all of which received positive feedback. This suggests that the salon offers a comprehensive range of services, allowing customers to have multiple beauty needs addressed in one place.
Furthermore, the overall atmosphere of the salon was praised by customers. They mentioned feeling comfortable, relaxed, and enjoying the experience. The friendly and positive environment created by the staff members contributed to this positive atmosphere.
However, it's crucial to consider some of the weaknesses mentioned in the comments. One customer had an extremely negative experience, describing it as one of the worst experiences they had in a nail salon. The customer mentioned encountering a rude nail technician who yelled at them and provided poor customer service. This incident reflects a significant weakness in terms of customer service and highlights the importance of consistent quality across all staff members.
Additionally, there were a few comments that only mentioned one specific nail technician, such as Kevin, Lena, or Ana. While this indicates that these technicians are excellent, it raises the question of consistency across the entire salon. It is crucial for all staff members to deliver the same level of service and quality to maintain a strong reputation overall.
In conclusion, Allure Nails & Spa has several strengths that are highlighted in the comments. These include exceptional nail services, friendly and welcoming staff, outstanding customer service, a range of services, and a positive salon atmosphere. However, it is important to address the weaknesses mentioned, particularly the incident with the rude nail technician and the need for consistent quality across all staff members. Overall, Allure Nails & Spa appears to have a solid foundation, but there are areas for improvement to ensure a consistently positive customer experience.
Best TL Reviews
This is one of the worst experiences I've ever had in a nail salon. The man that started to take care of me was so rude. He started doing my nails and then proceed to start to yell at me when I was trying to explain the design I wanted. Then made me get up and took the person that came after me and said I had to wait. I waited for a good 30 min in which 3 other people who came after me were taken care of. Meanwhile I'm sitting waiting. When I go to ask how much long he still has the nerve to keep up with the rude attitude. Definitely will not be coming back. I've been to many nails places in naple in my 13 years of residence here and I've never been to a place so lacking in a good costumer service.
I have been going to Allure Nails since December of 2020 after being referred here by my waitress who had gorgeous nails. I have to say this is the best nail salon I have been to. Lina is absolutely amazing!
I am extremely picky and she has been doing an incredible job every single time I have been in. This is pretty rare to find a salon that is that consistent and has superb work every time! I can't suggest this place enough.
On top of doing an excellent job they are all so nice and friendly as well. If you are new to Naples or just on vacation this is where you should be going! You will not be disappointed!
Go to Kevin! He's amazing, takes his time but w a purpose. He made sure my nails we're up to my standards and I like how he suggest what's best or new ideas. It's pretty cool how considerate he is when doing your nails because I can't tell you how many times I spend $ on the expectation of my nails being on point. I'm all about quality over quantity! Allure nails understands this. 6stars⭐⭐⭐⭐⭐⭐ if you ask me!
I love this place!!!!! Kevin did an awesome job on my nails!!! First time doing powder on my nails and it’s perfect. He explains the steps completely!!! Come see him. I will definitely be back. Also try Ana for a pedicure. She’s amazing!!!
Lena, she is AMAZING!!! She always knows how to satisfy your needs when it comes to your nails, her husband is good as well. You need your nails done, go to ALLURE and you sure will be satisfied. THANK YOU LENA!!!Oh also Skylar is also amazing when she did my pedicure very nice and pleasant.
This is one of my go to nail salons. The staff members are very friendly. And the owners are great people to talk too. They love to hear stories their customers tell them. This is especially great for my daughter. Who is autistic and love to talk about a lot of things. Even if sometimes her stories may be a little hard to understand. But they never make her feel Any different. Which this is very rare for me to find at certain establishments.
Went in to have girls day with my sisters and the staff was absolutely wonderful. Both of my sister's had their nails done and were so pleased as always (their nails also last incredibly long compared to when they are done else where) I decided to get my eyebrows done and they did an outstanding job. I also noticed how they treated other customers being very attentive and having conversation. All around I love the service, the prices and the atmosphere. My sister's and I can not wait to go back for another girls day. Thank you to everyone at Allure nails & spa, can't wait to see you all again.
I think this nail salon is really amazing
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Allure Nails & Spa Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Payments
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Debit cards
Today
Opening Hours
| Monday | 09:00 AM - 06:00 PM |
|---|---|
| Tuesday | 09:00 AM - 06:00 PM |
| Wednesday | 09:00 AM - 06:00 PM |
| Thursday | 09:00 AM - 06:00 PM |
| Friday | 09:00 AM - 06:00 PM |
| Saturday | 09:00 AM - 05:00 PM |
| Sunday | Closed |
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