Quick Facts About American Nails
American Nails Place has received mostly positive comments, indicating several strengths. The strengths of American Nails Place can be summarized as follows:
1. Excellent customer service: Many customers have praised the friendly and professional service they received at American Nails Place. The staff seems to be accommodating and provides great service to customers, making them feel valued and satisfied.
2. Long-lasting nails: Several customers have mentioned that their nails from American Nails Place last longer compared to other nail salons. This indicates that the salon uses high-quality products and techniques, resulting in durable and well-maintained nails.
3. Reasonable prices: Customers have highlighted that the prices at American Nails Place are reasonable. This is an important strength as it attracts customers who are looking for affordable beauty services.
4. Skilled and knowledgeable staff: Customers appreciate the skills and professionalism of the salon owners, Linda and Kong. This competence ensures that customers receive high-quality nail services and have a positive experience.
5. Variety of services: American Nails Place offers a range of services, including nails, pedicures, waxing, and eyelash extensions. This diversity attracts customers who prefer to have multiple beauty treatments in one place, saving them time and effort.
With the strengths of American Nails Place in mind, it is essential to also consider the weaknesses mentioned in the comments:
1. Inconsistent quality: While the majority of customers have had positive experiences, there is one comment where the customer was disappointed. The gel nails of both the customer and their mother chipped after only a few hours. This raises concerns about the consistency of the salon's work and their ability to provide long-lasting results.
2. Unprofessional behavior: In the same negative comment, the staff at American Nails Place was accused of snipping and pulling at cuticles without softening them and causing the customer to bleed. They also cut off chunks of thickened skin and shamed the customer for their nail care routine. Such unprofessional behavior is unacceptable and may deter potential customers from visiting the salon.
While the strengths of American Nails Place indicate a well-performing salon, the weaknesses identified are concerning and need to be addressed. In order to improve, American Nails Place should focus on consistency in the quality of their services and ensure that their staff is professional and adheres to proper procedures. Furthermore, they should strive to provide a pleasant experience for all customers, addressing any concerns promptly and finding appropriate resolutions to maintain customer satisfaction. By addressing these weaknesses, American Nails Place can continue to build on its strengths and maintain a positive reputation within the community.
Best TL Reviews
Linda and Kong are absolutely amazing! I've been going here for over 8 years and have nothing but the best to say about them! Stop in and get your nails done, a pedicure,waxing, and eyelash extensions done! You wont be disappointed and the prices are super reasonable.
Awesome service every time, very accommodating. They give me nails that last!
Great customer service. Best nail experience I've had in a long time. Quality pedicure and my dip nails look ????????????
Very friendly service, I’ve been twice and so far they are the best nails I’ve had.
I love American Nails! My favorite nail spot in Buffalo. The owners are amazing and are so professional! Definitely go here :)
I went to them to try somewhere new because my old nail place messed up my nails too many times and she was amazing she made them look great and fixed the old places mess up definitely will be going back ????????????
I made an appointment here after seeing great reviews and I was VERY disappointed. Several of my gel nails as well as my mom’s gel nails chipped after only a few hours. One of the staff snipped and pulled at my cuticles without even softening them and made me bleed, then blamed me for moving too much. They also cut off chunks of thickened skin off my fingers from near the edges of my nail beds and shamed me for not having better nail care because I wash my hands every 5 minutes as an infant teacher, as though I wasn’t seeking out their help to put my hands in a better state. I will not be recommending them to anyone!
Best pedicure I’ve ever had!!! I’ve also just recently started getting dip nails and they do an excellent job with those as well!
American Nails Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Today
Opening Hours
| Monday | 10:00 AM - 06:00 PM |
|---|---|
| Tuesday | 10:00 AM - 06:00 PM |
| Wednesday | 10:00 AM - 06:00 PM |
| Thursday | 10:00 AM - 06:00 PM |
| Friday | 10:00 AM - 06:00 PM |
| Saturday | 10:00 AM - 06:00 PM |
| Sunday | Closed |
How to go there
Location
Places