Quick Facts About Angel's Eyebrow Threading Salon
Angel's Eyebrow Threading Salon has received mostly positive comments from customers, highlighting the strengths of the salon. However, there are a few negative comments as well, which point out some weaknesses. In this analysis, we will discuss the strengths and weaknesses of Angel's Eyebrow Threading Salon based on the comments provided.
Strengths:
1. Friendly and welcoming staff: Multiple customers mentioned that the staff at Angel's Eyebrow Threading Salon is friendly, making them feel comfortable and satisfied. This is a significant strength as it contributes to creating a positive and pleasant atmosphere for customers.
2. Excellent services: Many customers have expressed their satisfaction with the services provided by the salon. Customers mentioned the quality of eyebrow threading, eyelash services, waxing, and facials. This indicates that the salon has skilled professionals who provide excellent services, contributing to customer loyalty and positive word-of-mouth recommendations.
3. Attention to detail: One customer specifically mentioned Mansi, an employee at the salon, as being careful and attentive to small details. This highlights the professionalism and expertise of the staff, as well as their commitment to providing a high-quality service.
4. Clean and organized salon: A customer mentioned that the salon is organized and beautiful. This indicates that the salon pays attention to cleanliness and aesthetics, which is important for creating a pleasant and professional environment.
Weaknesses:
1. Inconsistent service: One customer mentioned their disappointment with the results of their second visit to the salon. They mentioned that their eyebrows turned out horribly, with different shapes, thickness, and lopsidedness. This indicates a lack of consistency in the service provided, which is a significant weakness for a salon.
2. Poor customer service: A customer who had a negative experience mentioned that the staff did not show any remorse for their mistake and blamed the customer for the uneven results. Additionally, the customer was offered store credit as compensation, which they found unsatisfactory. This highlights a weakness in customer service and the lack of empathy towards customers' concerns.
3. Lack of communication: The customer who had an unsatisfactory experience mentioned that the staff claimed that the uneven eyebrows were natural for them, even though the customer disagreed. This lack of effective communication between the staff and the customer can lead to misunderstandings and dissatisfaction.
In conclusion, Angel's Eyebrow Threading Salon has several strengths, such as friendly staff, excellent services, attention to detail, and a clean environment. However, it also has some weaknesses, including inconsistent service, poor customer service, and a lack of effective communication. Addressing these weaknesses can help the salon improve customer satisfaction and maintain a positive reputation.
Best TL Reviews
it’s me and my moms first time ever entering this eyebrow threading shop and our first experience was great! the staff are so friendly and everything is so organized and beautiful. definitely coming back next time!!
This place is the absolute best. I have been coming here for five years! Great services, staff is so nice and welcoming. I get my lashes, and eyebrows done and I am never disappointed. My mother even loves this place I must add. Trust me you will never be disappointed????
I've been a customer here for over 3 years. I always get my eyebrows threading, Brazilian waxing and sometimes facials with Mansi. She's so gentle and respectful. Always professional, she always time with me and provides the best service. The place is clean and the service is impeccable. Please come visit her, she's awesome!!!
My experience at this threading salon was absolutely wonderful! Mansi was so nice to my sister and I and her hands were so soft. They do a really good job at making you feel comfortable and satisfied. :) <3
This was my 2nd visit here. This first time, my eyebrows came out beautifully. This time, they are horrible. My eyebrows are 2 completely different shapes (one is thicker with a well defined arch and the other is thin and straight) They are also lopsided. To add insult to injury, she removed too much hair, and there's a missing chunk out of one of my eyebrows.
If I could give zero stars I would! I literally just walked out of here in tears. My normal place was closed so I decided to try this place (huge mistake) I’m getting married in two weeks and will be walking down the aisle with lopsided eyebrows. I was told this is how my eyebrows naturally are (no they are not!) and that they are fine but also that it was my fault they came out lopsided and uneven. They then proceeded to tell me with no remorse the best they could do to amend their error was to give me store credit. Why would I ever come back.
Jeeet thank you for your service love my eyebrow threading and eyebrows tinting as well thank you so much will come back again
Manssi is the best. She's so careful and Caring. She really pays attention to the small details. I really recommend her
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Angel's Eyebrow Threading Salon Info
Amenities
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Opening Hours
| Monday | 10:00 AM - 07:00 PM |
|---|---|
| Tuesday | 10:00 AM - 07:00 PM |
| Wednesday | 10:00 AM - 07:00 PM |
| Thursday | 10:00 AM - 07:00 PM |
| Friday | 10:00 AM - 07:30 PM |
| Saturday | 10:00 AM - 07:30 PM |
| Sunday | 11:00 AM - 05:00 PM |
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