Quick Facts About Angelic Nails Spa
Strengths:
1. Professionalism: The commenters consistently mention that the staff at Angelic Nails Spa are very professional. This is a strength for the salon as it shows that they prioritize providing high-quality service to their customers.
2. Nice people: Several commenters mention that the employees at the salon are friendly and kind. This is a strength as it creates a welcoming and pleasant atmosphere for customers.
3. Talented and skilled: Customers praise the salon for their talent and skill in doing nails and other beauty services. This is a strength as it indicates that the staff at Angelic Nails Spa have the expertise to provide excellent service to their customers.
4. Clean salon: One customer specifically mentions that the salon is clean. This is a strength as it shows that the salon maintains a hygienic environment for their customers.
5. Good customer service: Commenters mention that the staff at Angelic Nails Spa care about meeting the needs and preferences of their customers. This is a strength as it demonstrates a focus on customer satisfaction.
6. Affordable prices: A customer mentions that the prices at the salon are affordable. This is a strength as it makes the services accessible to a wider range of customers.
Weaknesses:
1. Lack of honesty: One negative comment mentions that a staff member did not disclose that they didn't have the requested nail polish in stock. This is a weakness as it shows a lack of transparency and honesty in the service provided.
2. Rude and disrespectful behavior: The negative comment describes an incident where a staff member became loud, angry, and physically aggressive towards a customer. This is a significant weakness as it not only demonstrates unprofessional behavior but also raises concerns about the safety and well-being of customers.
3. Inconsistent quality: One customer mentions that their full set nail fell off, and on a second visit, their own nails started cracking after a fill-in. This is a weakness as it indicates that the salon may have issues with consistency in the quality of their services.
4. Pushy behavior: Another negative comment mentions that a staff member was pushy about upselling additional services. This is a weakness as it indicates a lack of respect for the customer's preferences and boundaries.
5. Incomplete service: A commenter mentions that their pedicure was incomplete, with two toenails not filed or cut. This is a weakness as it shows that the salon may have issues with attention to detail and thoroughness in their services.
6. Unresolved complaints: One negative comment mentions that when they called to complain, the salon told them to go somewhere else and didn't rectify the issue. This is a weakness as it demonstrates a lack of accountability and customer care in addressing and resolving complaints.
Best TL Reviews
Very nice people, and very professional! They did my spooky Halloween nails amazing!!
Explained to Linda exactly what I wanted. She used what she had in stock instead of being honest to say she didn’t have what I asked for in stock. When she gave me the mirror, I immediately told her nicely that’s not what I asked for & I don’t like it. She said “most people ask for one thing but end up liking it like this, You’ll like it eventually” I was shook in disbelief that she said this to me. At time of check out I explained I’m not paying for something I didn’t ask for. Linda became very loud and angry and snatched my shirt, scratched my arm and called police over $17. Then started speaking in her language as if I wasn’t standing in front of her. I remained calm the entire time as I politely explained to Ms Linda that she crossed the line, to release my shirt and to never put her hands on me again. She described me on the phone to 911 as a 33 year old Spanish lady. (I have it all on video) The officer arrived told Linda who admitted that I told her immediately I wasn't satisfied with her service, she was wrong. Linda was rude, boldly disrespectful in multiple ways, her work area was filthy and needs to be visited by OSHA and my opinion is this business is driven by the money opportunity of a culture instead of customer service of consumers. Linda put their place of business in jeopardy over $17.
We as a community must learn to cease patronage on business’s who have a lack of respect for the people in which they poorly serve in a community which they themselves do not live or support in anyway (.) This isn’t over for me. There will be concessions in order to prevent someone else from pain & suffering, emotional distress and embarrassment from the ignorance of those who misjudge their privilege.
I went there today being new in town I was not sure what the outcome would be. I was pleasantly surprised. They were very good at serving their clients according to arrival. Lily did my pedicure and she was Amazing! Jimmy did my acrylics, not only did he do an amazing job, but he was very warm and friendly. Everyone there was very kind. Salon was clean. I was very happy with their services and will be returning.
I would rate this place less than a star if I could. Went there one time full set nail fell off a date later give him the benefit of the doubt I went there a second time for a fill in my own nails Young lady was very pushy about getting a color or a gel and I said no I don’t have the time I just want a fill ins trying to grow my own nails. she didn’t put enough acrylic when I came home my own nails are cracking I called them to complain they told me to go somewhere else didn’t even rectify the issue bad very bad business I will never go back there again
This nail salon is very professional and clean and follows guidelines for social distancing. They want to make the customer happy and listen to what customers want and will provide it. I've never been unhappy with my nails or toes and always get exactly what I am looking for sometimes it's more than I expect. I really enjoy Jimmy as my nail technician.
the guy that started on my nails was unsatisfactory The girl that replaced him was excellant. The pedicure guy did not file nor cut two toenails on one foot ????????$70.00
Amazing, talented professionals. Affordable prices, and options to pay a bit more for extravagant glam! I've had brows, feet and nails done here multiple times. I'm a definite loyal customer ????!!!!!
Love the service here. They treat all of their customers professionally. They care about what and how you want your needs to be met.
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Angelic Nails Spa Info
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Today
Opening Hours
Monday | Closed |
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Tuesday | 09:30 AM - 06:30 PM |
Wednesday | 09:30 AM - 06:30 PM |
Thursday | 09:30 AM - 06:30 PM |
Friday | 09:30 AM - 06:30 PM |
Saturday | 09:30 AM - 06:30 PM |
Sunday | 11:00 AM - 05:00 PM |
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