Quick Facts About Ashford Food Depot
Ashford Food Depot has several strengths that contribute to its positive reputation among customers. One of its greatest strengths is its pleasant and attentive staff. Customers appreciate being greeted and made to feel welcome when they enter the store. Friendly staff members create a positive shopping experience and make customers feel valued.
Another strength of Ashford Food Depot is its reputation for offering the best local prices. Many customers praise the store for its affordability and competitive pricing. This allows customers to save money on their grocery purchases, making the store an attractive option for budget-conscious shoppers.
Customers also appreciate the clean and friendly atmosphere of Ashford Food Depot. The store is well-maintained and kept tidy, which creates a pleasant shopping environment. A clean atmosphere contributes to the overall positive experience and helps customers feel comfortable while shopping.
The store's frequent sales are another mentioned strength. Customers appreciate the opportunity to find good deals and discounts on their favorite products. However, it is important to note that some customers have mentioned that the store often runs out of popular items during sales. This could be seen as a weakness, as it may inconvenience customers who specifically visit the store for those discounted items. However, some customers mitigate this issue by calling ahead to inquire about the availability of desired products.
Updated comments from a former employee have shed light on some weaknesses of Ashford Food Depot. The comments mention issues related to cleanliness and pest control. Specifically, there are reports of dead mice and rats being found and uncleaned areas, such as under the produce coolers. These observations raise concerns about the store's overall cleanliness, which could be off-putting for customers who value hygiene and sanitation.
Additionally, the comments mention problems with the store's freezers. It is stated that the freezers frequently stop working, and instead of getting them repaired, the store transfers the thawed out food to another freezer, potentially compromising its quality. This could be seen as a weakness since it raises questions about the store's commitment to product integrity and food safety.
Furthermore, the comments highlight issues regarding product rotation and expiration dates, particularly in the dairy section. It suggests that there may be inconsistencies in how the store manages its inventory, which could result in customers purchasing expired or spoiled items. This weakness in quality control could undermine customer trust and satisfaction.
The comments also mention concerns about the cleanliness of the backrooms and bathrooms. Filth in these areas can reflect poorly on the store's overall cleanliness and may deter customers who value cleanliness and sanitation.
Despite these mentioned weaknesses, Ashford Food Depot has also received positive comments regarding its meat section, cleanliness, and recent improvements made by new owners. The positive comments suggest that the store has made efforts to address some of its weaknesses, such as cleanliness and appearance.
In conclusion, Ashford Food Depot has several strengths, including pleasant staff, competitive pricing, and a clean and friendly atmosphere. However, there are also weaknesses highlighted in the comments, such as cleanliness issues, problems with freezers, and inconsistencies in product rotation and expiration dates. The store's management should be attentive to these weaknesses and take necessary actions to address them in order to maintain customer satisfaction and trust.
Best TL Reviews
Pleasant staff and extremely nice and attentive...best local prices and clean and friendly atmosphere!
Great store, great prices. They have really good sales, only bad thing about that is they run out of the good stuff. I call ahead to see if they are out of something, they usually are, save myself a trip.
Update June 2021:. My daughter worked here for a year. She said she cleaned up several dead mice and rats. She cleaned under the produce coolers and looked liked it had not been cleaned in a very long time. Freezers stop working a lot and instead of getting them fixed they remove the food and put it in another freezer even if it's thawed out and when working again they put the food back in. Be careful in the dairy section. The person in charge does not rotate the products. Always look at the expiration date and the coldness. I personally saw the back rooms on the way to the bathroom, it's filthy through there and the bathrooms are disgusting. My daughter no longer works there due to the fact that management does know in my opinion how to run a store.
Great store. Clean. Prices are really good and staff is friendly. The meat section is awesome along with their prices.
Moldy jelly. Got home it and saw, I had to drive all the way back to get it swapped. Absolutely disgusting.
New owners have made this old store BEAUTIFUL & Functional. The produce looks better than a lot of the high end stores are displaying. The new freezers are the best!
I refuse to buy fruit or anything like that here , it rotted most of the time . Everything else is ok ????
Great local grocer! Convenient when I don't feel like going into Dothan...
They have upgraded a lot inside! Local market, and friendly staff!
11-27-22, People greet you and make you feel welcome!
Great store! Super customer service!
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