Quick Facts About B K Nails
B K Nails Place is a nail salon that has received mixed reviews from customers. In order to evaluate its strengths and weaknesses, we will analyze the comments given by customers.
Starting with the strengths, one customer mentioned that the people working at the salon were nice and accommodating. They were able to take a walk-in customer even though it was close to their closing time. This suggests that the staff is friendly and willing to accommodate customers even in busy times. Additionally, there were positive comments about the pedicure service, with one customer describing it as amazing. This indicates that the salon might excel in certain services, specifically pedicures.
However, the weaknesses of B K Nails Place are quite significant. One common complaint was about the cleanliness of the salon. Multiple customers mentioned that the salon appeared dated and not very clean. This could deter potential customers who prioritize a clean and modern environment. Another aspect that received criticism was the quality of the services. Many customers reported sloppy work and unevenly cut nails. There were also complaints about the polish being applied in a lumpy and clumpy manner, leading to an unsatisfactory finish. Some customers even mentioned that their nails began to come off shortly after the manicure was done, suggesting poor technique or low-quality products.
Another weakness identified by customers was the poor customer service they received. One customer mentioned a negative encounter with the owner, who argued and did not listen to their concerns. This suggests that the staff might not prioritize customer satisfaction or have the necessary skills for effective communication. Additionally, there were comments about staff members having a rude attitude and the energy in the salon being terrible. This negative atmosphere can greatly impact the overall experience for customers.
Furthermore, there were complaints about the lack of professionalism and expertise displayed by the staff. Several customers mentioned that the technicians did not follow instructions and were unable to fulfill specific requests, such as shaping the nails as desired. One customer even mentioned that their damaged nail was drilled by accident, causing further injury. This indicates that the staff might lack the necessary skills and attention to detail required for a quality nail service.
One customer mentioned that the salon refused to provide a manicure service simply because they did not request a full nail service. This shows a lack of flexibility on the part of the salon, potentially resulting in missed opportunities for customer satisfaction and loyalty.
In terms of reputation, there were multiple comments from customers expressing their dissatisfaction with the salon and stating that they would never return. Negative word-of-mouth can significantly impact a business, as potential customers may be deterred by the poor reviews.
In conclusion, B K Nails Place has some significant weaknesses that need to be addressed. The cleanliness of the salon, quality of service, customer service, professionalism, and overall atmosphere were all areas of concern highlighted by customers. While there were mentions of good service for certain treatments, the negative comments outweighed the positive ones. Improvements in these areas are necessary in order to build a stronger reputation and attract more satisfied customers.
Best TL Reviews
The people here are nice enough. They did take me as a walk-in within an hour of their closing. The salon is dated and not very clean. The service was just OK. If you need the salon experience the ambience and the like, this is not your place. However, I did hear they do A really good job with eyelashes.
The absolute worst!!! Sloppy work! Did not evenly cut nails. There was toe polish all over my feet. As the older lady paints the nails, she’s dragging clumps of polish and the finish is lumpy. But the worst was yet to come !! I asked for powder nails. Utterly ridiculous process !! No buffing or cutting the nails (also damaged to nails trying to cut my nails) and dipping my fingers into the powders 3 separate time. The result was clunk, no uniformity of length—jusr Ugly!! I had her remove it and put clear nail polish on my awfully shaped nails and went home to clip my nails and need to go to my regular salon to fix this mess! Just a terrible experience.
Went for a gel manicure and gel pedicure. I literally just left there and this is what my nails look like. My four year old niece would have done a better job. This is the worst manicure and pedicure I have ever received. When I spoke kindly with the owner, she argued with me and would not listen to why I was not a satisfied customer. I’m sharing the manicure, but the pedicure is even more embarrassing. This was my first and last visit to this salon.
This shop is despicable. I went there for a pedicure and a fill-in. A man did my pedicure with the gel polish literally running off my toes. There was no scrub, no massage, nothing! My polish looked like a 3 year old painted them - no kidding! The lady had to pick the dried gel polish off my toes and re-do them. The attitude of all the staff is horrible. My fill-in was awful, every nail was a different length and shape. The best part was…. They wanted me to PAY in full for my services. I was there 2.5 hours! I’ll NEVER go back. Beware!
Horrible! I was already unsatisfied with my fullest. Just looked like my 7 year old could do better. Then 4 days later my nails are already slipping off !!!!! Never EVER going back .
Owner refused to service me after finding out I only wanted manicure and not nail service.
I explained I had just got my nails done 3days ago and didn’t need my nails done. She the lied saying the manicure would ruin the nail job.
I explained to her that I had pink and white powder (French tip) and the design couldn’t be damaged. She then lied again and told me there’s a wait.
The energy in this place is terrible and I’ll Nvr step foot in a place like this again
There is some disorganization and cluttered space yet I did receive good service. Not sure if I will return again but I can say I tried them out. The pedicure was amazing!
They literally could not do anything I requested from the Shape I asked for to simply following basic directions. I had a damaged nail that was ripped off and told them not to touch it and they ended up drilling the damage nail as I was not paying attention causing more injury to my already damaged nail. The place was dirty including the bathroom and the tech were rude and all older. So if you want anything besides painted nail go somewhere else. I would give them -5 stars if possible
B K Nails Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Payments
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Checks
Today
Opening Hours
| Monday | 10:00 AM - 07:00 PM |
|---|---|
| Tuesday | 10:00 AM - 07:00 PM |
| Wednesday | 10:00 AM - 07:00 PM |
| Thursday | 10:00 AM - 07:00 PM |
| Friday | 10:00 AM - 07:00 PM |
| Saturday | 10:00 AM - 07:00 PM |
| Sunday | 10:00 PM - 12:00 AM |
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