Quick Facts About B Natural Nails & Spa
B Natural Nails & Spa has received both positive and negative feedback from customers. In order to assess the strengths and weaknesses of the place, let's analyze the comments provided.
One of the strengths mentioned by a customer is the polite and nice behavior of the staff. The customer appreciated the fact that the staff repeatedly asked about their comfort and satisfaction during the treatment. This demonstrates good customer service and attention to detail. The customer also mentioned that they would recommend the place to others and will be returning, indicating a positive overall experience.
Another strength mentioned is the assistance provided to a mother with young children. The staff went above and beyond to help the customer with her child, allowing her to finish her appointment. This shows that the staff is accommodating and considerate towards their customers, specifically towards those with additional needs.
Additionally, the place was praised for being open later than most salons, which was advantageous for a customer's special occasion. The staff also successfully matched a photo the customer had found on Pinterest, suggesting that they are capable of recreating specific designs and paying attention to customer requests.
However, there are also several weaknesses mentioned in the comments. One customer mentioned that they received a rushed service, resulting in spots on their foot where nail polish was left. They also mentioned that the manicure had flaws, such as polish on the cuticles, which required fixing. This indicates a lack of attention to detail and a rushed approach to the service.
Another customer had a negative experience with a full set and pedicure. The full set was described as awful, with uneven color application and incomplete gel polish curing. The customer expressed dissatisfaction with the final result and mentioned that it would only last one day. Additionally, the pedicure was rushed, and the customer had to insist on gel polish instead of regular polish. These issues suggest a lack of quality in the services provided and a rushed approach to the treatment.
Another customer had a particularly negative experience with the staff. They experienced pain during the treatment, such as the nail file touching the top of their toes and deep cuticle digging. This indicates a lack of attention and care from the staff, causing discomfort and pain for the customer. The same customer also mentioned flaws in the gel polish application, with polish extending onto the skin and peeling within a week. This demonstrates a lack of skill in the application process.
In summary, the strengths of B Natural Nails & Spa include polite and attentive staff, assistance provided to customers with young children, accommodating opening hours, and the ability to recreate specific designs. However, there are weaknesses in terms of rushed services, lack of attention to detail, inconsistencies in nail polish application, and instances of pain and discomfort during treatments. These weaknesses suggest a need for improved training and quality control measures within the establishment.
Best TL Reviews
I had a great experience getting my nails done with them. They asked me how I was doing and if they were hurting me(which they did not) so many times. They asked many times throughout if I liked my shape and how they were turning out. They were just all around very polite and nice. Would recommend them to everyone and will definitely be going again.
First time visiting. I got my first pedicure with my sister. The lady did an ok job. She seemed rushed. The lady that was helping my sister seemed do things a little different. They came out good but there was a lot of spots on my foot where nail polish was left. My manicure is about the same. But the polish was not as good. Polish was all the way up on my cuticles so had to fix the rid of nail polish. I do not recommend this place base on my experience. My sister enjoyed her. I would say get your nails done by the lady at the first desk. She did my sister's and my sister was happy.
DO NOT GO HERE! waste of time and money!
I came in for a full set and a pedi. The full set turned out awful! The color is not evenly on there. And the gel polish didn’t cure completely. This mani is sure to last only one day. Took hours for this to be the finished product.
You can just see in my images. These pictures were taken right after getting them done!
Pedi equally as bad. They rushed. Didn’t even service a full pedicure (cleaning it up/filing) Rushed through the entire thing. I asked for gel polish and they tried to make me get regular because they were rushing and I had to say “no I want gel polish”
I am never going here again! They are clueless with their “skill”.
They were fast and efficient. Mom of 3 and they were sweet enough to help with my little one after he woke up from his nap so I could finish my fill. Will definitely be back! Thank you so much!
It was my daughter's 12th birthday and she and her best friend wanted to get their nails done. The ladies here are open later than most salons which was perfect for us the night of her birthday AND they matched a photo the girls found on Pinterest. Thank you!
Should have read the reviews before wasting my money here. The lady kept getting the top of my toes with the nail file and it was so painful. I’m 37 weeks pregnant and was hoping a pedicure would help with my sore feet, not make them worse! She kept digging into my cuticles too deep, I was regularly wincing in pain and had to tell her to stop. On my manicure she applied the gel polish over the edges of my nails and onto my skin so now less than a week later it’s peeling already. Definitely not worth what they’re charging.
Both times ive been there, i got the same lady, the older one And he has painted top coat on my skin, and painted the gel polish so far up the nail, it gets on the cuticle and peels the next day. I went back to have them fixed this last time and they are still messy and polish is still on my skin The undersides of my nails are messy as well. She also, instead of soaking my previous gel manicure off, soaked my hands in scorching hot water (i told her it was too hot and she laughed and said hot water feels good) and then proceeded to pick off the polish with her fingers, which was incredible painful, since the polish was nowhere near ready to be taken off yet
I come here to get my pedicures done, and the ladies always do a wonderful job. She is always very careful to check in with me and she spends the extra time to make sure it is perfect. I have trouble with in grown toe nails, and she is hands downs the best I've found.
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B Natural Nails & Spa Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 02:00 AM - 07:00 PM |
|---|---|
| Tuesday | 02:00 AM - 07:00 PM |
| Wednesday | 02:00 AM - 07:00 PM |
| Thursday | 02:00 AM - 07:00 PM |
| Friday | 02:00 AM - 07:00 PM |
| Saturday | 02:00 AM - 07:00 PM |
| Sunday | 11:00 AM - 06:00 PM |
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