Baltic Pearl

+44 151 424 7000

Victoria Building, Lugsdale Rd, Widnes WA8 6DJ United Kingdom of Great Britain and Northern Ireland

Open Today: -

Quick Facts About Baltic Pearl

Baltic Pearl Place has several strengths that make it an attractive dining option for customers. First, the ambience of the restaurant is highly praised by customers. The warm and cosy decor creates a welcoming and comfortable atmosphere for diners. This can greatly enhance the overall dining experience and make customers feel relaxed and at ease.

Secondly, the quality of the food at Baltic Pearl Place is highly regarded. Many customers commend the high quality of Eastern European cuisine served at the restaurant. This indicates that the restaurant takes great care in selecting and preparing their dishes, ensuring that customers are provided with delicious and authentic meals. This can be a major draw for food enthusiasts who are looking to try new and unique flavors.

Additionally, the service at Baltic Pearl Place is consistently praised by customers. Many comments highlight the great service received at the restaurant. Friendly and attentive staff can greatly enhance the dining experience, making customers feel valued and well taken care of. This positive interaction with staff can leave a lasting impression and encourage customers to recommend the restaurant to others.

Furthermore, the portion sizes at Baltic Pearl Place are praised for being generous. This is especially appealing to customers who are looking for value for their money. Large portion sizes can leave customers feeling satisfied and content, making them more likely to return to the restaurant in the future.

However, there are also some weaknesses mentioned by customers that may affect the overall perception of Baltic Pearl Place. One common complaint is the limited menu. Some customers express dissatisfaction with the range of options available, suggesting that there may not be enough variety or choice to suit everyone's preferences. This can be a drawback for customers who are looking for a diverse selection of dishes to choose from.

Additionally, there have been negative experiences with delivery service. Customers have reported long waiting times for their food and incorrect orders. This can be frustrating for customers who expect timely and accurate delivery, and it reflects poorly on the restaurant's ability to fulfill orders correctly and efficiently. These negative experiences can deter customers from returning to the restaurant or recommending it to others.

Moreover, there is one specific incident mentioned where a customer had a poor customer service experience. The customer ordered a burger with specific instructions, but it arrived with an undesired sauce. When the customer called to address the issue, the restaurant staff argued and did not offer a solution or apology. This lack of prompt and helpful customer service can greatly impact the overall perception of the restaurant and discourage customers from returning.

In conclusion, Baltic Pearl Place has several strengths, including a great ambience, high quality food, and excellent service. These aspects make it an appealing choice for customers who are seeking a cozy atmosphere and delicious Eastern European cuisine. However, there are also weaknesses that need to be addressed, such as the limited menu, negative delivery experiences, and poor customer service. These weaknesses can hinder the overall experience and reputation of the restaurant, and may cause customers to reconsider their visit or recommend other dining options instead.

Best TL Reviews

Love the ambience, but for me a limited menu. Really great service. We'll worth a visit

High quality eastern European food, warm and cosy deco and great service. A real treat for lovers of home made food ????

Disappointing delivery experience this evening. Waited over an hour for my food which is more than fair, however when it arrived, my burger was absolutely dripping with a random light orange/white sauce which isn't stated on the menu. I even ensured to write in the notes that I wanted just tomato sauce on the burger, and was disappointed when it arrived covered in this random sauce. Although I understand things happen, so I called the restaurant and explained and the lady on the phone tried to argue with me that it was ketchup on the burger (it absolutely wasn't, no tomato sauce I've ever seen is white/light orange coloured) and there was no offer to put this right and deliver what I actually ordered (and paid for). I was just told to request a refund from Just Eat. So I have done so and won't be coming here again due to this restaurant's inability to read instructions and their poor customer service. What a let down.

Food is amazing. Portions are big. Menu - it was hard do decide what to order. Wanted at least 4 dishes ???? Definitely coming again ????

Borscth soup was tasty, Hungarian potato pancake with gulash- amazing.

Nice place, good food. Special thanks to Karolina.

Highly recommend.

Amazing polish lunch. First time i eating

So good rosół with koperek

2 hours wait for worst food I had, you used to have good food before can’t understand how can you be that bad now

Food delicious, staff always friendly. If you like to try new foods, this place is a must