Quick Facts About Bellagio Nail Salon
Bellagio Nail Salon has many strengths that contribute to its positive reputation and loyal customer base. One major strength is their exceptional customer service. Multiple customers mention in their comments how friendly and welcoming the staff is. They go out of their way to ensure that customers feel valued and listened to, and they make an effort to establish a connection with each individual. This personalized approach to customer service is a key strength of the salon and contributes to a positive overall experience.
Another strength of Bellagio Nail Salon is the skill and expertise of their technicians. Customers consistently mention the high quality of the work done on their nails. Whether it's a manicure, pedicure, or any other service, customers are consistently pleased with the results. This indicates that the salon employs knowledgeable and skilled technicians who are capable of delivering excellent results. The long-term customer who mentions being a customer of Annie's for 17 years specifically highlights the consistently beautiful work done by the salon.
Furthermore, the salon's atmosphere and ambiance are mentioned as strengths by multiple customers. They describe the setting as pretty and relaxing, creating a pleasant environment for customers to enjoy their services. This attention to creating a positive atmosphere contributes to the overall experience and helps customers feel comfortable and at ease during their visit.
In addition to these strengths, customers appreciate the professionalism of the owners. They mention that the owners, Tommy and Annie, are professional in their approach to running the salon. This professionalism likely extends to the rest of the staff, contributing to the overall positive experience at the salon.
However, Bellagio Nail Salon also has some weaknesses that customers have pointed out in their comments. One recurring issue is difficulty getting an appointment or receiving prompt service. One customer mentions that they called to have one nail repaired and were told that the salon was completely booked until Friday, which they find inconvenient and frustrating. This highlights a potential weakness in the salon's booking system or staffing levels. If customers frequently encounter difficulties in scheduling appointments or receiving timely service, it may result in a negative experience and discourage them from returning.
Another weakness mentioned by a customer is the lack of flexibility in accommodating a small repair request. The customer mentions that they were not able to get their nail repaired on the spot, despite having just paid for a full service. This lack of flexibility and willingness to accommodate a customer's needs can potentially leave a negative impression and hinder customer satisfaction.
Additionally, one comment mentions "bad customer service" without providing specific details. While it is unclear what exactly led to this perception, negative customer service experiences can have a significant impact on overall customer satisfaction and deter future visits.
In conclusion, Bellagio Nail Salon has several strengths that contribute to its positive reputation. These include exceptional customer service, skilled technicians, a pleasant atmosphere, and professional owners. However, the salon also has some weaknesses, including difficulties in scheduling appointments or receiving prompt service, a lack of flexibility in accommodating small repair requests, and a general complaint about bad customer service without specific details. By addressing these weaknesses, Bellagio Nail Salon can further enhance their strengths and continue to provide a positive experience for their clients.
Best TL Reviews
ALWAYS, always very pleased to say the least. Amazing people & service. I have never had a bad experience @ this salon. Whether it's a pedicure, my nails or, any other service. Tommy and Annie are great, and all of their employees are awesome too! If there was a 10 ⭐option,✋ ⬇️ (hands down) they would get it. I will literally never go anywhere else (in wenatchee) ever again! ????????????????????❣️
I love this salon. The owners are professional and friendly. They go out of their way to do what you are asking for and to make a connection with you.
I just recently got my nails done here, around a week ago. I happen to break one & knowing they’re not open on Tuesday. I called Wednesday (today). I was told they’re completely booked until Friday. Understandable but for someone who just went & spent $ to get a full service (mani & pedi) who is now calling to have 1 nail repaired, & being told no is just rediculous I’ve run into this a lot w other nail places but to be treated like my $10-20 to repair wasn’t enough for their time just makes me not ever want to come back.
Bad costumer service.
I’ve been a customer of Annie’s for almost 17 years. She’s always done beautiful work and she’s always been very friendly and professional. Anytime I’ve been in a hurry and gone somewhere else I’ve been disappointed. They truly are the best in town!
Super friendly staff and pretty setting. Very relaxing too!
Absolutely love my nails! Anne you are the best! ❤????
Only place I like to go to in town!!! Welcoming atmosphere, nice workers, and quality work!
Tommy gave me a great dip manicure. Annie added design
Love it
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Bellagio Nail Salon Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Today
Opening Hours
| Monday | 09:00 AM - 06:30 PM |
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| Tuesday | 09:00 AM - 06:30 PM |
| Wednesday | 09:00 AM - 06:30 PM |
| Thursday | 09:00 AM - 06:30 PM |
| Friday | 09:00 AM - 06:30 PM |
| Saturday | 09:00 AM - 06:30 PM |
| Sunday | Closed |
How to go there
Location
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