Quick Facts About Bobby's Bubbles Pet Grooming
Strengths:
1. Excellent customer service: The first comment mentions that Bobby's Bubbles provides quick and reasonably priced service, with attention to detail. They also offer convenient booking and appointment reminders via text, which shows they value customer satisfaction and convenience.
2. Loving and affectionate staff: The first comment also highlights the love and affection the staff have for animals. This is a significant strength as it creates a welcoming and comforting environment for pets during grooming sessions.
3. Accommodating to client needs: The second comment mentions that the staff are accommodating to both customer and animal needs. This shows flexibility and a willingness to go above and beyond to ensure customer satisfaction.
4. Positive reviews for specific groomers: One customer specifically mentions Brittany, a groomer at Bobby's Bubbles, and praises her for doing a beautiful job. This indicates that the grooming staff at Bobby's Bubbles are skilled and capable.
5. Friendly staff and clean facility: Several comments mention the friendliness of the staff and how clean the facility is. This contributes to a positive overall experience for customers and their pets.
Weaknesses:
1. Inconsistent quality of grooming: The third comment expresses dissatisfaction with the grooming service. The customer states that the "cute cut" given to their dog was choppy and uneven. This highlights a weakness in the overall quality of grooming at Bobby's Bubbles.
2. Rude and unprofessional staff: The same comment also mentions that the staff at Bobby's Bubbles are rude and unprofessional. This is a significant weakness as customer service plays a crucial role in any business's success.
3. Lack of attention to customer instructions: The final comment criticizes the groomers for not following specific instructions and making errors in the dog's haircut. This suggests a lack of attention to detail and customer preferences.
4. Limited payment options: The sixth comment mentions that Bobby's Bubbles only accepts cash, Venmo, and check payments. This may be inconvenient for customers who prefer to use other payment methods such as credit or debit cards. A lack of payment options can potentially deter some customers.
Overall, Bobby's Bubbles Pet Grooming place has strengths in its excellent customer service, loving and affectionate staff, accommodating nature, positive reviews for specific groomers, and friendly atmosphere. However, the weaknesses lie in the inconsistent quality of grooming, rude and unprofessional staff, lack of attention to customer instructions, and limited payment options. These weaknesses should be addressed to improve the overall customer experience and reputation of the grooming place.
Best TL Reviews
One of the hardest things about moving out of Battle Ground? Leaving Bobby’s Bubbles. For at least three years we regularly took a nice long run at the nearby dog park, and then got the pup groomed at Bobby’s. She’d get so excited to go in, and was always immediately greeted with all the loving. Service was quick, very reasonably priced, attention to all the details (sometimes even a themed scarf), and scheduling was easy. We appreciated that we could book appointments and check her status via text AND get text reminders of when she was due again. The love and affection the staff have for all things on four legs is apparent. Thanks for your wonderful work, guys!
My mom loves this place because I treat her dogs so well. Merry quick and are good with accommodating your needs as well as your animals. Emily's before and after pictures
If I could leave 0-1/2 a star I would. The “cute”cut they gave my dog was terrible and far from cute, it was choppy and uneven. (Photos for reference of before and after) The staff is rude and unprofessional. Would not recommend.
Brittany did a beautiful job on my St Bernard/Retriever taking out a lot of her dual coat. Her back haunches were tangled but no longer. I highly recommend Brittany at Bobby's Bubbles.
BEST groomer EVER! My 11 year old rescue pittie is picky about who she let's trim her nails. She loves both Bobby and Michelle!!! Won't ever take her anywhere else!!
Take my Lilly in to have her nails trimmed, staff is always friendly... love this place!
I am SO impressed with Bobby’s Bubbles!! I am a new client and let me tell you I definitely will be back. The owner was extremely nice and my dog looks and smells amazing! And for such a great price. They were very understanding when I went to pick up my dog and didn’t have cash to pay. They only take cash, venmo and check. They said I could come back the next day to pay. They were extremely understanding about it. Very impressed with how clean it was inside too. Definitely don’t hesitate to check them out!
First time i brought my dog here they ruined his hair so I thought maybe we just didn’t explain the style correctly So we gave them another chance once his hair got longer we took him back to get another haircut just for them to ruin it again My wife even showed the lady two pictures of how we wanted our dogs haircut and how it was cut in the past from other groomers and they still didn’t get it correctly he came home with two different eye brows and uneven fur highly disappointed!
Bobby's Bubbles Pet Grooming Info
Amenities
Today
Opening Hours
| Thursday | 10:00 AM - 05:00 PM |
|---|---|
| Monday | Closed |
| Friday | 10:00 AM - 05:00 PM |
| Sunday | Closed |
| Wednesday | 10:00 AM - 05:00 PM |
| Tuesday | 10:00 AM - 05:00 PM |
| Saturday | 10:00 AM - 05:00 PM |
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