Broadwaters Chippy

+44 1562 862368

1, The Parade, Stourbridge Rd, Kidderminster DY10 2UJ United Kingdom of Great Britain and Northern Ireland

Open Today: -

Quick Facts About Broadwaters Chippy

Broadwaters Chippy has received a mix of positive and negative comments, which provide insights into its strengths and weaknesses. In analyzing these comments, it is important to consider that customer opinions may vary, and one person's weakness could be another person's strength.

Starting with the strengths, many customers appreciate the quality of the food at Broadwaters Chippy. One comment mentions that the chips are nice and the doner kebabs are lovely, with a range of salads and sauces. Another comment compliments the friendly staff, indicating good customer service. Additionally, one customer mentions that the food is always outstanding and that they have been a loyal customer since childhood. This suggests that Broadwaters Chippy has built a reputation for providing tasty food and friendly service.

Another strength mentioned by a customer is the recent upgrade of the chippy, giving it a modern look. They also mention that Covid distancing is easy to maintain, indicating that the establishment has taken steps to ensure the safety of its customers during the pandemic. This focus on cleanliness and convenience is a positive attribute that can attract customers.

However, there are also weaknesses highlighted by customers. One recurring complaint is the lack of adherence to Covid safety measures. A customer mentions that they observed staff not wearing masks and allowing unmasked teenagers into the premises. This raises concerns about the management's disregard for the health and safety of both customers and staff. Such incidents can deter customers who prioritize their safety and may lead to negative word-of-mouth.

Another weakness mentioned is the inconsistency in food quality. One customer states that the fish is not the best, while another finds the chips unpleasant. These comments indicate that not all customers are satisfied with the taste and quality of the food. Inconsistent food quality can undermine customer loyalty and deter potential customers from visiting.

One customer expresses dissatisfaction with the new owner, stating that the chippy has become poor since the change in ownership. Unfortunately, the comment does not provide specific reasons for this opinion, so it is difficult to assess the extent and impact of this weakness.

A customer comments about the lack of social distancing and mask-wearing, suggesting that the establishment may not prioritize public safety. This lack of attention to Covid safety measures can create a negative impression of the chippy and lead to potential customers seeking alternative options.

In conclusion, Broadwaters Chippy possesses strengths such as tasty food, friendly staff, and recent upgrades that enhance the customer experience. However, weaknesses such as inconsistent food quality, non-compliance with Covid safety measures, and customer dissatisfaction with the new owner undermine its reputation. It is important for the management to address these weaknesses, particularly in relation to safety measures, to attract and retain customers.

Best TL Reviews

Okay if you like your chips swimming in vinegar.. and you don't like your batter sticking to your item.. poor since the new owner took over

Good chippy been using it for years. Nice chips and Donar kebabs are lovely with all the salads and sauces etc. Last order was slightly wrong and we got extra chips which my son ate so nothing went to waste! Give them a try.

Wearing a mask I was the only customer, there was no entrance /exit on either open doors, staff were not wearin masks, 4 youths aged 15/16 came in not one mask between them, they were allowed in , there was not enough room for social distancing,, I asked about their masked as they are over 12,

It obviously didnt apply to them,, management did not say anything, they just wanted there money, on the website it says masks required, suggest you put this into practice, you may not have respect for anyone’s life,

Just £££££ signs

It's nice. Fish isn't the best but that's my opinion. Staff are friendly.

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I came here and the was nobody in there.

Yes oh yes.

I came here and the was nobody in there are a lot of people have to. Pseudoscience to Pseudoscience.

Anyway e.g. if the challenge is a reward.

Not really sure about how I fell as if the chips could possibly be recommended to other human beings on the planet as they were not nice for my screen. What time are you getting on with it?

Xxx

Sometimes you end up queuing for popular items but staff are friendly

EDIT: after recent upgrade then the place looks very modern. Covid distancing very easy and polite staff

Always have been to this chippy since I was a kid never has been a doubt lovely people who own it and staff and food is no word of a lie gorgeous thanks ????

So much cleaner and nicer inside and our food was outstanding will now start to use again