BrowShapes

+1 559-222-2202

789 E Shaw Ave, Fresno, CA 93710 United States of America

Open Today: -

Quick Facts About BrowShapes

BrowShapes Place has several strengths and weaknesses based on the comments provided.

Strengths: 1. Affordability: BrowShapes Place is praised for being affordable, making it a budget-friendly option for eyebrow grooming. 2. Extended hours: Unlike many other eyebrow places, BrowShapes Place stays open until 8pm, providing convenience for customers who may have busy schedules. 3. Skillful threading: Preet, one of the employees, receives positive feedback for her threading skills. She is commended for doing an excellent job and leaving customers satisfied with their eyebrows. 4. Friendly and welcoming atmosphere: Preet is described as having a friendly smile and engaging in conversation with customers, creating a welcoming environment for patrons. 5. Accommodating and quiet service: One customer appreciates that the service provider at BrowShapes Place was accommodating and quiet during the eyebrow grooming process, allowing for a peaceful experience. 6. Specific stylist preferences: Customers are able to request specific stylists, such as Sarb, who is recognized for her excellent eyebrow threading skills. This indicates that there is some consistency in the quality of service provided by certain stylists.

Weaknesses: 1. Inconsistent results: One customer complains that after a clean-up, their eyebrows were uneven and over-plucked, indicating a lack of consistency in the quality of service. 2. Lack of resolution for unsatisfactory service: A dissatisfied customer states that their eyebrow was lifted too high and had no shape after a threading session. Despite attempting to seek resolution through communication, they were simply advised to wait for the eyebrows to grow back, suggesting limited customer service support or willingness to correct mistakes. 3. Taking too much off and uneven results: Another customer expresses disappointment with the brow clean-up service, stating that too much was removed and the eyebrows were left uneven. This suggests a lack of attention to detail by the service provider. 4. Harsh and fast service: A negative review mentions that the service provider worked too rapidly and harshly, resulting in bleeding from an ear piercing. This indicates a lack of sensitivity and care during the grooming process. 5. Limited attention to customer preferences: Some customers feel that BrowShapes Place does not take the time to understand their desired brow shape or consult with them before beginning the grooming process. This implies a lack of customization and potentially unsatisfactory results for customers who have specific requests. 6. Limited engagement and reading material: BrowShapes Place is noted to have a friendly atmosphere, but customers mention that the service providers are not very talkative. Additionally, some customers wish there were more reading materials available in the waiting area. This suggests a lack of attentiveness and effort to engage customers during their visit.

In conclusion, BrowShapes Place has strengths in terms of affordability, extended hours, skillful threading by specific stylists, and creating a friendly and welcoming atmosphere. However, there are weaknesses in terms of inconsistent results, limited resolution for unsatisfactory service, lack of attention to customer preferences, and limited engagement during the grooming process.

Best TL Reviews

It’s affordable and they don’t close until 8pm which is so rare to find for an eyebrow place. I only like thread because wax always breaks me out. Preet did an amazing job on my eyebrows! She kept a great conversation going, I love her stories. She has a very friendly and welcoming smile. We just did a clean up on my brows and boy ol boy I look like a decent woman again. She’s new there but I’ve been to this place so many time so I knew my brows would come out amazing no matter who was doing them. Thank you so much! I am obsessed with my eyebrows and I’m going to keep coming back!

I went in to get my eyebrows threaded! It was just for a clean up & when it was done one of my eyebrows was lifted to high & with no shape! I tried calling & they said to wait for it to grow well that’s obvious since there isn’t much you can do! When I came I had shape all I asked was for a clean up but I guess they can’t do there job. Can’t even give me a refund!

I asked for a clean up and they did a horrible job took way too much off and very uneven never coming back

My brows were very thick as they had not been seriously groomed in some time. The woman who did them was very accommodating and quiet, which I liked. My brows were done exactly to my liking without having to say a word.

Sarb did an excellent job with my brows for my upcoming wedding. She took her time threading and made sure to clean them up nicely. Definitely will go back and ask for her specifically!

Supposedly u guys are meant to be good at cleaning and shaping brows. I had full eyebrows and when I was don’t half of my eyebrows were gone I didn’t know that I was asking to go back in time in the 2000s these eyebrows are too thin. In addition my ear piercing started bleeding because of how harsh and fast she wanted to finish.

Without having to say a word, the woman did my eyebrows perfectly. Nobody knows your body more than yourself, right? You always feel like you have to point something out to somebody performing services on your face such as a stubborn hair that you want to leave because it humbly adds an "arch look" to your brow. Well, this lady is the master of brows because she was able to take a glance at my brows and know EXACTLY how to shape them. I will keep coming back! Polite, quick, relaxing, great quality work and only $12. my brows went from "choppy bush" to "JUST DO IT✔" in 8 minutes.

It's okay for a quick brow touch up if you can't get in with your usual brow artist. I just wish they were a little friendlier and paid closer attention to what you really want to do with your brows. They don't Really spend the time to ask questions or to a consultation. If it's my first time getting my eyebrows done with someone I expect them to take the time to really see what I'm looking for and try their best to make it happen. But the good news is they're good at what they do in terms of the actual threading, they're not going to mess you up or make you look bad. I also wish there was a little bit more reading material while you're waiting in the waiting room. I do like the decor they try to make it really happened fun and fabulous which is always appreciated no one has ever been rude to me they're really nice not very talkative though.