Cafe Buzz

+44 1737 559772

187 Chipstead Valley Rd, Coulsdon CR5 3BR United Kingdom of Great Britain and Northern Ireland

Open Today: -

Quick Facts About Cafe Buzz

Cafe Buzz is a local cafe that has received both positive and negative comments from customers. In analyzing these comments, we can identify the strengths and weaknesses of the place.

Starting with the strengths, one recurring theme in the comments is the quality of the food. Multiple customers mention that the food at Cafe Buzz is great and tasty. They specifically appreciate the breakfast options, stating that it is always served hot and satisfying. The positive comments about the food also highlight the bacon sandwiches, which are described as amazing and filling. This suggests that Cafe Buzz has a strong menu and is able to deliver delicious meals to its customers consistently.

Customer service is another strength mentioned in the comments. Many customers remark on the friendliness of the staff and their good service. This indicates that the staff at Cafe Buzz is attentive, welcoming, and creates a pleasant atmosphere for diners. The positive experience of one customer with the shop owners further reinforces the notion that the staff is friendly and accommodating. This aspect contributes to building a loyal customer base and helps create a positive reputation for the cafe in the local area.

In addition, the comment about plenty of local traders being present in the cafe implies that Cafe Buzz has a good reputation within the community. This can be seen as a strength, as it suggests that the cafe is trusted and frequented by locals, which can help attract new customers as well.

The quick service and easy parking mentioned in the comments are also strengths of Cafe Buzz. Customers appreciate the fact that the service is prompt, allowing them to enjoy their meals without much waiting time. The availability of parking on nearby side streets makes it convenient for customers to visit the cafe, further enhancing the overall experience.

Moving on to the weaknesses, some customers express dissatisfaction with the quality of the food. One comment mentions cold chips and beans, as well as an undercooked egg. Another customer complains about burnt food and receiving the wrong sauce due to miscommunication over the phone. These comments suggest that there might be issues with consistency in food preparation at Cafe Buzz. The presence of both positive and negative comments regarding the food quality indicates that there might be inconsistencies in the kitchen, with some customers enjoying their meals while others have had negative experiences.

Another weakness mentioned is the tatty appearance of the front veranda. While multiple comments mention the cleanliness and tidiness of the cafe, one customer specifically points out that the front veranda needs tidying up. This suggests that the overall atmosphere of the cafe might not be consistently maintained, as the veranda's appearance detracts from the otherwise positive impression of cleanliness.

Furthermore, one comment indicates poor customer service. A customer mentions that a cook denied their complaint about the food being cold and suggested only warming it up. This response implies a lack of accountability and willingness to rectify a mistake. Another comment mentions that the staff has no time for customers, which can create an unwelcoming and dismissive environment. These aspects reflect poorly on the customer service at Cafe Buzz and can lead to a negative experience for some patrons.

In conclusion, Cafe Buzz has several strengths, including great tasting and hot food, friendly staff, and quick service with easy parking. These positive aspects contribute to a pleasant experience for many customers. However, there are also weaknesses to consider, such as inconsistent food quality, a tatty front veranda, and some negative experiences with customer service. By addressing these weaknesses, Cafe Buzz can further improve its overall offering and aim to deliver a consistently positive experience for all customers.

Best TL Reviews

The best Cafe in the area hands down. I normally get breakfast and it’s always served hot and tastes great. Friendly staff with good service, all you need in a local cafe.

Good 'greasy spoon'

Plenty of local traders here so you know what you get.

Quick service, easy to park on side streets.

Friendly

My partner ordered 2 bacon sandwiches this morning and they tasted amazing! So filling and such nice shop owners ????

Food was poor cold chips and beans and snotty egg. I told the cook who said no it was cooked do u want me to warm it up for u.

Terrible burnt food, wrong sauce due to putting the phone down as i was half way through my order, the staff have no time for you, wont be going here again.

Great food, friendly staff, clean and tidy

Good quality food, served promptly, parking on front, front veranda looks tatty and needs tidying up

Great food and always a pleasant experience eating there. Look forward to going back there again soon.