Quick Facts About Cafe Kabab & Fish & Chips (Oak Tree Cafe)
Cafe Kabab & Fish & Chips, also known as Oak Tree Cafe, has received both positive and negative comments from customers. In order to evaluate the strengths and weaknesses of the place, we will analyze the comments provided.
Starting with the strengths, many customers have praised the approachability and kindness of the staff. This indicates that the customer service is commendable, allowing customers to feel welcomed and satisfied during their visit. Additionally, several customers have mentioned that the food is delicious and the flavors are exceptional. This is a significant strength as it indicates that the quality of the food is high and consistently meets customer expectations. Furthermore, the comments highlight that the portion sizes are good and the prices are affordable. This suggests that customers feel they are getting good value for their money, making the place an attractive option for dining.
In terms of weaknesses, one recurring issue raised by multiple customers is the long waiting times. Some customers have reported waiting for over an hour for their food, which is an unreasonable amount of time. This not only negatively affects the customer experience but can also lead to dissatisfaction and frustration. Additionally, there have been instances where the food was burnt or not prepared correctly. This indicates a lack of consistency and attention to detail in the kitchen, which can significantly impact the overall dining experience. Another weakness mentioned by a customer is the incident where a waitress handed them a hot plate, resulting in a burn. This raises a concern about the safety practices and training of the staff, as accidents like these should be avoided. Another issue brought up is the inconsistency in the service, with one customer mentioning that they are still waiting for a response from the cafe's office regarding a complaint made months ago.
In terms of the physical environment, comments indicate that the cafe has a pleasant and modern interior design. This is a strength as it enhances the overall dining experience and creates a welcoming atmosphere for customers. The wide range of food styles offered, including traditional English, Turkish, and fish and chips, is also noted as a strength. This variety can attract different types of customers and cater to their individual preferences.
Overall, the strengths of Cafe Kabab & Fish & Chips (Oak Tree Cafe) lie in its approachable and kind staff, delicious food, affordable prices, and pleasant physical environment. However, there are weaknesses in areas such as long waiting times, food quality and preparation inconsistencies, staff training, and responsiveness to customer complaints. These weaknesses need to be addressed in order to improve the overall customer experience and strengthen the reputation of the cafe.
Best TL Reviews
I have been going here for years. The staff are very approachable and kind. The food is delicious! However, the prices are a bit expensive in my opinion but nonetheless amazing place!
Amazing Kebab place! Their flavours are above and beyond! We order from there as a family every other month and their food is always fantastic. They always make us smile. Great costumer service and even better food. Love this shop. Great prices, affordable and good.
I would most definitely give this cafe 5 stars ⭐⭐⭐⭐⭐ and more. Service with a smile , very clean and friendly staff. Kids where so happy with their meals. My breakfast was absolutely delicious ????????
Great value for money for sure.
The majority of times I visited the Cafe the service is atrocious once I waited for over an hour for my food and when it came it was burnt and looked disgusting, another visit the waitress handed me a very hot and burnt my fingers terrible it was all blister up it been months now and I still waiting for someone from their office to get in touch.
Today I am sitting here for 45 minutes as the order which I made was made incorrectly so one person has finished eating and the second person hasn't received their food as yet
Amazing food and the staff were very nice and friendly, sorry i couldn’t hold my self i ate some of the food in the photo. ???? Would recommend popping in with these guys ????????
Best cafe around, great food and good size portions and of course a good price, staff are also very nice can't wait for our next visit ????
My daughter took me there for breakfast, people came in after us and were served before us not a great start tbh when it finally arrived chips were only warm there was eggshell in my fried egg and when asked if we would like bread or toast we asked for toast which didn't arrive they did take money off of the bill and the lady did apologise but must say will not be returning to the cafe
Pleasant cafe with modern interior and helpful staff. An unusually wide range of food styles from traditional English, Turkish and fish and chips at competitive prices. It looks popular with local people judging by the customers today.
Place Pictures
Cafe Kabab & Fish & Chips (Oak Tree Cafe) Info
Amenities
Service options
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Delivery
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Takeaway
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Dine-in
Accessibility
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Wheelchair-accessible entrance
Offerings
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Late-night food
Dining options
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Dessert
Amenities
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Good for kids
Atmosphere
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Casual
Crowd
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Groups
Payments
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NFC mobile payments
Today
Opening Hours
| Monday | 07:00 AM - 11:00 PM |
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| Tuesday | 07:00 AM - 11:00 PM |
| Wednesday | 07:00 AM - 11:00 PM |
| Thursday | 07:00 AM - 11:00 PM |
| Friday | 07:00 AM - 11:00 PM |
| Saturday | 07:00 AM - 11:00 PM |
| Sunday | 07:00 AM - 11:00 PM |
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Location
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