Central Bakery

4928 Annapolis Rd, Bladensburg, MD 20710 United States of America

Open Today: -

Quick Facts About Central Bakery

Central Bakery has a number of strengths that can be seen from the comments provided by customers. Firstly, the quality of their products is highly praised. Customers mentioned that they loved the taste of the tres leches cake and found the pastries and donuts to be fresh, soft, and flavorful. This indicates that Central Bakery takes pride in the quality of their baked goods and puts effort into ensuring that they are delicious.

Another strength of Central Bakery is their selection of cakes and pan dulce. Customers mentioned that they loved the variety and found the options to be satisfying. This shows that Central Bakery caters to different tastes and preferences, offering a range of options for customers to choose from.

In terms of the quality of their baked goods, customers mentioned that they were impressed with the designs and presentation of the cakes. One customer even stated that their daughter's birthday cake came out even better than expected and they were obsessed with it. This demonstrates that Central Bakery pays attention to detail and puts effort into making their cakes visually appealing.

However, along with these strengths, there are also weaknesses that have been highlighted by customers. One common complaint is the high prices of Central Bakery. One customer mentioned that they feel it is extremely expensive compared to other bakeries they have visited. This may deter some customers from frequenting Central Bakery, especially if they can find similar products at a more affordable price elsewhere.

Another weakness mentioned by customers is the poor customer service provided by the employees. Several comments mentioned that the employees were rude, had a bad attitude, and did not greet customers properly. This can leave a negative impression on customers and make them feel unwelcome. It is important for Central Bakery to address this issue and ensure that their employees are properly trained in customer service skills.

Furthermore, some customers mentioned issues with the writing on their cakes. One customer stated that the writing was so messy that it couldn't be read properly. This indicates a lack of attention to detail in the decorating process, which can be disappointing for customers who are expecting a well-executed cake.

Another concern raised by a customer is the lack of cleanliness in the products. They mentioned that a drink they purchased had a strong bleach smell, suggesting that the product had not been properly cleaned or checked before being sold. This is a serious issue that needs to be addressed by Central Bakery, as it puts the health and safety of their customers at risk.

Moreover, there were complaints about the efficiency of the service. One customer mentioned waiting for 20 minutes to pay, despite there being only two people ahead of them. This indicates that Central Bakery may need to improve their processes and ensure that customers are served in a timely manner.

In conclusion, Central Bakery has strengths in terms of the quality and variety of their baked goods, as well as their attention to detail in cake design. However, there are weaknesses to be addressed, including high prices, poor customer service, issues with cake decorations, lack of cleanliness in products, and inefficiency in service. By addressing these weaknesses, Central Bakery can improve the overall customer experience and potentially attract more loyal customers.

Best TL Reviews

My daughters first birthday was this passed weekend so i went here to order a cake because i love their tres leches. Showed a picture for inspiration of what i would like for her cake and it came out even better than i expected. When i saw it my mouth dropped!!! Super cute I’m obsessed!!

Creo que es la panadería más cara que e visitado. Mejor dicho extremamente. Caro y espere cómo 20 minutos para pagar con las únicas dos personas que habían pagando. No recomiendo que visiten este lugar. Con lo que aquí compré en otra creo que hubiese comprado tres veces.

El producto muy bueno los pasteles son muy ricos y me encantan los diseños que hacen , pero la actitud con lo que las empleadas atienden es muy mala son groseras deberían de poner gente que les guste hacer su trabajo bien .

Donuts and the cream puffs are the best I've ever had. So fresh and soft

Loved their selection of Cakes .

Although, the lady behind the counter didn't greet me and had and attitude.

I bought a cake I ask her to please write happy birthday and my kid’s name on the cake I guess she was having a bad day. Cause she took my cake with an attitude she write happy birthday and my kid’s name. not even my 5 year old writes like that. I was upset. cause the writing was so messy you couldn’t even read what the cake supposed to say.

The French bread is good the cookies are good they have very good Baker ! But the cashiers are not friendly they don't care about customers ..

Loved their selection of Pan Dulce. It was fresh and flavorful.

Although, I'm fluent in Spanish, I found it odd the lady behind the counter didn't greet me and wrote the price of my items on paper. Next time I will speak to her first. Maybe she was having a bad day.

Segunda vez comprando y lastima la atención al cliente pésima deberían de contratar a alguien q tenga ganas de trabajar y atender bien a los clientes . Hoy día mi esposo compró un atol de elote y está pasado ???? huele ahumado y con fuerte aroma a bleach se percató hasta q vino a casa . Deberás q mal q no prueben o sientan olores antes de vender su producto llame para reclamar ya q vivo a 35 minutos del lugar y el teléfono q se encuentra ahí ni siquiera funciona . Necesitan tener una visita de salubridad !!! ????