Quick Facts About Chilli Pepper
Chilli Pepper Place, a restaurant that has received both positive and negative feedback from its customers, has a range of strengths and weaknesses that have been highlighted in the comments provided.
Strengths:
1. Polite and friendly staff: Multiple customers have commended the restaurant for its friendly and polite staff. This is an important strength as it contributes to a positive dining experience and encourages customer loyalty.
2. Good quality kebabs: One customer reported that the kebabs from Chilli Pepper Place were "really good." This indicates that the restaurant excels in one area of their menu, which can attract customers who specifically enjoy kebabs.
3. Fast and hot delivery: Another customer noted that the delivery from the restaurant was fast and the food arrived hot. This is a strength as it indicates efficient delivery operations and ensures that customers receive their food in a timely manner.
Weaknesses:
1. Price increases: One of the main criticisms of Chilli Pepper Place is the drastic increase in prices. One customer specifically highlighted the increase in prices for their favorite chicken korma dish, making it unaffordable. This can be seen as a weakness as it may deter loyal customers who are no longer able to afford the restaurant's offerings.
2. Bland and low-quality food: Another customer complained about the quality of the food, describing their chicken korma as bland and the chips as soggy. This indicates a weakness in the overall taste and quality of the dishes, which can negatively impact the restaurant's reputation.
3. Unhygienic food preparation: A customer reported witnessing a staff member preparing food with an uncovered hand and not washing it regularly. This is a significant weakness as it raises concerns about food safety and hygiene practices within the restaurant.
4. Poor customer service and attitude: One customer had a negative experience with the staff, describing them as rude when questioned about an additional delivery fee. This is a weakness as it indicates poor customer service and a lack of professionalism, which can result in lost customers and negative reviews.
In summary, Chilli Pepper Place has strengths such as friendly staff, good quality kebabs, and efficient delivery. However, they also have weaknesses, including price increases, bland and low-quality food, unhygienic food preparation, and poor customer service. It is important for the restaurant to address these weaknesses in order to maintain customer satisfaction and loyalty.
Best TL Reviews
I have spent thousands over all the years you have been open. I have supported and promoted your business. I have always found the staff polite and friendly. Unfortunately, as the prices have risen drastically, I won't be using you anymore. £13.45 for a bland chicken korma and rice. It was under a tenner last year! Also the large munchie box has just about doubled in price. The chicken korma pizza is more expensive than your mixed tandoori grill. I understand inflation. But can't see businesses like yours surviving as I certainly can't afford it anymore. All the very best for your future ventures.
Pizza was awful and the chips were mixed some were hot like they had been just cooked and they were mixed in with chips that had been standing quite a lot were soggy to the taste. i was surprised as i had been here before in the past and the food was really nice. but the skinny indian guy was preparing food with a glove on one hand and nothing on the other hand and didnt wash it all the time. i waited wont be back
Ordered delivery online was £4 just for delivery i asked you to review that charge due to living just 2 mins over the road. Nothing was done and i was chargef the full £4 not drivers fault as he just delivers so I didnt say anything. Maybe you need to review delivery address options for people who live near by. We had a drink so were unable to pick up or drive and we fancied a late night snack but wont be doing that again with a delivery fee like that im afraid.
This was one of the most interesting culinary experiences of our lifetime. We assumed that takeaway delivery food turned up at least warm but this takeaway has exceeded all of our expectations in that the food was clearly made in the Ben and Jerrys Ice Cream Factory, as it was that cold it bent our fork. The Vegetables and Chicken Pakora required to be deep fried to put some heat into them and we can only presume that’s was took all the flavour away. The prawn puri was historic in that we failed to find a prawn but the tiny little shrimps that were in there must’ve been really fresh because they were as cold as being just taken out of the ocean. But on the plus side the garlic chilli masala had some warmth and a little flavour. The rice was warm but devoid of any seasoning. Then the crème de la crème was the paratha bread which we confused with a toilet roll tube. The estimated time of arrival was 40 mins to an hour, However there understanding of an ETA is quite clearly linked to the rail system that this country operates. The delivery driver was good. We will definitely order again… from an entirely different takeaway.
Went in last week to get a takeaway. The young man serving behind the counter was eating chips from a box about to go out for delivery with his uncovered fingers. I saw him pick up cheese aswell with his fingers and put them in his mouth twice so I told him to go wash his hands. I had an upset stomach from here 15 minutes after eating. Will NEVER use this stinking place again.
Kebabs really good, delivery fast and hot on arrival 9/10
Not to bad wen there not busy if there busy your order will be late and even on time the food is very standard
Awful service and rude staff. Order was placed using App and delivery address was put into details on Just Eat. Vendor accepted the order and I paid and this included £4 delivery fee. When food eventually arrived they wanted an additional fee of almost the same as I already paid £3.50. If I'd have known it was going to cost £7.50 to bring me some sub standard food I wouldn't have bothered. On challenging this the member of staff was extremely rude. I would NEVER buy anything from here again. Just Eat should perhaps question Chilli Peppers morals as applying almost another full delivery charge when your food arrives is underhand and extortionate.
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