Quick Facts About Chocolate Treasures
Strengths:
1. Quality: Customers consistently praise the quality of the chocolates and treats at Chocolate Treasures. They are described as amazing tasting, beautiful, and of high quality. This indicates that the business takes pride in the products they offer and ensures they meet customer expectations.
2. Presentation: The presentation of the chocolates and treats is also highly regarded by customers. The shop is described as gorgeous, and the chocolates are said to be nice on the eye. This attention to detail in presentation adds to the overall appeal of the products and creates a visually pleasing shopping experience.
3. Customer Service: The staff at Chocolate Treasures are praised for being friendly, welcoming, and helpful. Customers appreciate the personal attention and feel valued during their interactions with the staff. The positive experience of being served by Lewis is highlighted as a significant factor in customer satisfaction.
4. Local Business: Chocolate Treasures is commended for being a local business. Customers express a desire to support local businesses and encourage others to visit this establishment. The fact that the shop is now conveniently located for some customers also adds to its appeal and potential for repeat business.
5. Variety: There is a wide variety of treats available at Chocolate Treasures, including ice cream, novelties, and different flavors of chocolates. Customers appreciate the range of options and enjoy the opportunity to try different products. This diversity in offerings attracts a diverse customer base and increases the likelihood of finding something for everyone.
Weaknesses:
1. Price: Some customers mention that the chocolates at Chocolate Treasures are not the cheapest. While the quality and presentation may justify the higher price, it could still be a deterrent for price-conscious customers. This may limit the shop's appeal to a specific market segment.
2. Flavors: One customer mentions that they expected more flavor in the chocolate centers of the chocolates they sampled. This indicates a potential weakness in the flavor profile of some products. While this may vary based on personal taste preferences, it suggests room for improvement in creating more impactful flavors.
3. Limited Seating: The shop is described as having limited seating. This could pose a challenge for customers who wish to enjoy their treats on-site. Providing more seating options or a designated area for customers to sit could enhance the overall experience and encourage longer stays in the shop.
Overall, Chocolate Treasures has several strengths that contribute to its positive reputation, including quality products, appealing presentation, excellent customer service, and a variety of offerings. However, there are also some weaknesses that could be addressed to further improve customer satisfaction, such as adjusting pricing, enhancing flavors, and expanding seating options.
Best TL Reviews
Ist class.
Amazing local business where they pride themselves on quality , presentation and customer service! Not sure what the best part of visiting the store is the friendly , welcoming and helpful staff or the amazing tasting products!!! ???? This is now around the corner for us and become a regular stop off especially as i have become slightly addicted to the baileys hot chocolates ???????? support this local business and pay them a visit ????????
Took my own 100% dark chocolate and they turned it into a wonderful blend of chocolate vanilla and caramel. Beautiful! Will be back :)
I was taken here today for a treat and it really was a treat. We visited for an ice cream. They make the flavour ice cream in front of you in rolls, then presented as in the picture. Friendly staff and a great experience. Lovely quality chocolates for sale too. Recommended to visit if you are in the area, worth a special trip.
Had a lovely selection. Very nice on the eye. Not cheapest. The chocolates I picked was ok. The strawberry was lovely, but I did expects more flavour in the chocolate centre's, a bit more of a kick. Glad I tried them, I'm sure other people's taste would love them. Nice lady serving.
Amazing treats and some wonderful chocolate novelties. Limited seating but all freshly made and lots of variety
I could write 1000 words on why I love this place, but I’ll try and keep it short. I’ve visited the shop on numerous occasions and it’s always a pleasure, but today I popped in for a small gift bag filler for my 11 year old Nephew. Lewis greeted me straight away and asked if he could help, I explained what I wanted and he immediately suggested a number of really helpful options. I decided on a 6 chocolate box and chose 6 beautiful chocolates, a black box and a gorgeous blue bow. Nothing was too much for Lewis, the whole time we chatted and laughed and it was just such an enjoyable experience! I walked out not only with something even better and more appropriate than what I thought I might buy, I walked out with a huge smile on my face because I’d just had the nicest shopping experience. I couldn’t love the shop more, I mean it’s a chocolate shop! But I may be popping in more often just to have the pleasure of being served by Lewis! ♥️
Gorgeous shop and beautiful quality chocolates a real treat
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Opening Hours
Monday | Closed |
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Tuesday | 10:00 AM - 06:00 PM |
Wednesday | 10:00 AM - 06:00 PM |
Thursday | 10:00 AM - 08:00 PM |
Friday | 10:00 AM - 06:00 PM |
Saturday | 10:00 AM - 06:00 PM |
Sunday | 10:00 AM - 04:00 PM |
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