Kungs Chinese Takeaway

+44 1726 74275

48 Slades Rd, Saint Austell PL25 4EY United Kingdom of Great Britain and Northern Ireland

Open Today: -

Quick Facts About Kungs Chinese Takeaway

Kungs Chinese Takeaway place seems to have a number of strengths based on the given comments. One of the most notable strengths is the consistently great food. Multiple customers have expressed their satisfaction with the quality and taste of the food at Kungs. The mixed meat satay dish is highly recommended, with one customer stating that it would be their death row meal if they were ever in that position. This level of praise for the food suggests that Kungs has mastered the art of preparing delicious Chinese cuisine.

Another strength is the fast service provided by Kungs. Customers have mentioned that their orders are delivered promptly, with one customer noting that delivery was quick despite living only a mile away. This efficient service is likely to enhance the overall dining experience and leave customers satisfied.

The wide selection on the menu is also mentioned as a positive aspect of Kungs. Customers appreciate the variety offered, with special dishes like A4 being particularly popular. This shows that Kungs caters to different tastes and provides options for customers to try something new or stick to their favorite dishes.

Consistency is highlighted as a strength of Kungs. One customer states that they have been using the takeaway for many years and that the food quality has remained excellent and consistent over time. This is crucial for building customer loyalty and trust. By ensuring that each order meets the same high standards, Kungs can create a positive reputation and retain loyal customers.

However, there are also weaknesses that can be identified from the comments provided. One customer mentions that despite spending a significant amount on food, they are not provided with free prawn crackers. While this might seem like a small issue, it shows that customers expect some form of added value or appreciation for their regular patronage. Kungs could consider offering complimentary items or discounts for customers who consistently order large amounts of food.

Another weakness is the restriction on walk-in collections. One customer expresses disappointment that they are not allowed to collect their food even though they live just across the road. This can be seen as an inconvenience for customers who prefer to pick up their orders instead of paying for delivery. Kungs could benefit from offering more flexibility in their collection options to accommodate different customer preferences.

One customer had a negative experience with the service, stating that their order was not delivered after two hours and they did not receive any communication about the issue. This highlights a potential weakness in Kungs' customer service and communication. Timely updates and clear communication with customers, especially in situations where there may be delays or issues with orders, are important to maintain customer satisfaction and trust.

Overall, Kungs Chinese Takeaway place seems to have several strengths, including consistently great food, fast service, a wide selection, and consistent quality over time. However, there are also weaknesses to consider, such as the lack of complimentary items for large orders, inflexible collection options, and potential issues with customer service and communication. By addressing these weaknesses, Kungs could further enhance their reputation and improve the overall customer experience.

Best TL Reviews

Consistently great food. Everyone should try the mixed meat satay once in their life. Would probably be my death row meal if I ever ended up in that position. It's that good!! ????

Always fast service from Kungs. Wide selection as you'd imagine on the menu with some specials like A4 which is a regular one we have

Great food but having spent £80 on food more than once you would think that you would get free prawn crackers. They only cost pence !!

Good food but they won’t let me walk in and collect when I only live across the road 3 min walk in that so I have to pay for delivery

I have used Kungs for many years there quality of the food is excellent and extremely consistent 5***** from me every time.

Ordered Chinese this evening, two hours later and it hasn’t been delivered and is now closed. Appalling service, a phone call wouldn’t have gone a miss if there was an issue

Food came up again to best in area.

Its taken a few weeks to get to this point.

Beef tender

Prawns large and plump

Delivery quick - only 1 mile I guess.

So enjoyed our meal tonight prob best since pandemic. No photos to add as EATEN !!!!

Have used this place for a few years now, always top drawer food! Highly recommend this takeaway