Starbucks Coffee

+44 1227 768185

13 St George's St, Canterbury CT1 2JT United Kingdom of Great Britain and Northern Ireland

Open Today: -

Quick Facts About Starbucks Coffee

Strengths of Starbucks:

1. Good coffee quality: The comment "Kaffee ist gut (Starbucks eben)" indicates that Starbucks is known for serving good quality coffee. This is a strength as customers value the taste and flavor of the coffee.

2. Friendly staff: Multiple comments mention that the staff is very friendly and serving customers quickly. This is a strength as it creates a positive customer experience.

3. Variety of food and drink options: One comment states that Starbucks is a great place to get both drinks and food to enjoy. This is a strength as it caters to different customer preferences and allows for a complete cafe experience.

4. Quiet and nice atmosphere: One comment mentions that Starbucks has a quiet and nice atmosphere. This is a strength as it provides a calming and comfortable environment for customers to relax or work in.

Weaknesses of Starbucks:

1. Disposable cups and lack of sustainability: The comment "Nachhaltig ist anders!" highlights a weakness of Starbucks, which is their use of only disposable cups. This goes against sustainability efforts and can be seen as environmentally unfriendly.

2. Not all items available from the menu: One comment mentions that some items from the menu were not available, which was disappointing. This is a weakness as it can lead to customer dissatisfaction and may limit their options.

3. Lack of freshness in sweets: One comment expresses a desire for fresher sweets. This indicates a weakness in the quality of certain food items at Starbucks.

4. Cleanliness issues: A comment states that the cleanliness of the cafe was not good, with dropped napkins visible in certain areas. This is a weakness as it reflects poorly on the overall cleanliness standards of the store.

5. Unappealing taste: One customer was not impressed with the taste of the latte they purchased, describing it as "absolutely disgusting." This weakness indicates a potential issue with the taste consistency of Starbucks' beverages.

6. Atmosphere felt dead: One comment mentions that the overall atmosphere of the cafe felt dead. This is a weakness as a lively and vibrant atmosphere is often desired by customers when visiting a coffee shop.

7. Inconsistent appearance: One customer mentioned that the Starbucks in Canterbury appeared half-finished and under refit. This inconsistency in the appearance of the store can be seen as a weakness, as it may give off a negative impression to customers.

In conclusion, Starbucks has several strengths, such as good coffee quality, friendly staff, a variety of food and drink options, and a quiet atmosphere. However, there are also some weaknesses, including their use of disposable cups, lack of availability for certain menu items, issues with freshness and taste, cleanliness concerns, an unappealing atmosphere, and inconsistent store appearance. Addressing these weaknesses and capitalizing on their strengths can help Starbucks improve the overall customer experience and maintain their position as a leading coffee place.

Best TL Reviews

Kaffee ist gut (Starbucks eben), Atmosphäre nüchtern, aber der ganze Abfall: Nur Einwegbecher! Nachhaltig ist anders!

Die Mitarbeiter sind sehr nett????Ich wünschte mir aber, dass die Süßigkeiten viel frischer wären :(

Starbucks ist immer ein toller Ort um sich was zu trinken zu holen und was zum essen zu genießen.

Eine ruhige, nette Atmosphäre.

Top,und schnell

Nass

A few things weren't available from the menu, this was a bit disappointing. The staff was very friendly, they served our order quickly. Unfortunately the cleanliness wasn't very good, we saw dropped napkins in a few places, and nobody went to pick them up. I think this is because there weren't enough workers in duty. Anyway our experience was fine, I'm sure we will be back again

I wasnt impressed by the canterbury Starbucks, I wasn't sure if the place was under refit as it looks half finished, when ordering the lattes they didn't have 2 of the flavours I asked for, the one I could actually buy tasted absolutely disgusting. The whole atmosphere of the cafe was dead so overall I wont be returning.