Quick Facts About Cindy's Nails
Strengths:
1. Friendly and knowledgeable technicians: Customers appreciate the friendly and knowledgeable technicians at Cindy's Nails. This creates a positive and welcoming atmosphere for clients.
2. Safety procedures: Cindy's Nails prioritizes safety by providing liners for all feet services and other safety measures. This attention to safety gives customers peace of mind during their visit.
3. Affordable prices: Customers mention that the prices at Cindy's Nails are affordable. This makes their services accessible to a wide range of customers.
4. Loyal client base: Cindy's Nails has a loyal client base that has been going to the establishment for years. This loyalty can be attributed to the appreciation and treatment that customers receive, making them feel like part of the family.
5. Customer service-oriented: The staff at Cindy's Nails is described as friendly, happy, and customer service-oriented. They make an effort to ensure all customers are satisfied and provide additional amenities like water and cough supplements.
6. Flexible and accommodating: Cindy's Nails is willing to go above and beyond for their customers, even making home visits during the lockdown. They also try to accommodate everyone's wishes and provide excellent service.
Weaknesses:
1. Quality issues: One customer mentions developing fungus on their toenails and experiencing an ingrown toenail after receiving a pedicure at Cindy's Nails. These quality issues can be concerning for potential customers.
2. Overpriced: Another customer feels that the services at Cindy's Nails are overly priced. This perception may deter price-sensitive customers from visiting the establishment.
3. Disrespectful staff: A customer reports that the manicurist who serviced them was on the phone throughout the service and disrespectful. This indicates a lack of professionalism and customer focus in some instances.
4. Busy and limited availability: Due to the salon's popularity and talented staff, it may be challenging to book appointments on busy days. Customers are advised to call ahead, which may inconvenience those in a hurry or with limited time.
Overall, Cindy's Nails has several strengths, including friendly and knowledgeable technicians, a focus on safety, affordable prices, loyal clients, and a customer service-oriented approach. However, there are also weaknesses such as quality issues, perception of being overpriced, occasional disrespectful staff behavior, and challenges in availability during busy periods.
Best TL Reviews
OMG, Cindy's Nails is an exceptional establishment where the technicians are friendly and knowledgeable. The owner Cindy treats her clients with respect and she han impeccable gift to remember names even after a year long pandemic break.
I am extremely pleased with the extra steps taken and care given to safety procedures by providing liners for all feet services and other services, safety is their top priority. I highly recommend their spa services and other treats for yourself as they treat you like family.
I went for my first manicure since Covid and was so happy with Cindy's. The atmosphere is friendly and inviting. My French manicure is beautiful and the prices were affordable. I will definitely be going back ????????
I've been going to Cindy's Nails for over 20 years. I moved to Clarkston 5 years ago and still make the trip to Conyers to get my nails done regularly. Cindy and the rest of her staff are always friendly and professional. If closing time is 7:00 and someone shows up at 7:01 Cindy will take care of them without question. She makes sure every customer is satisfied.
Cindy has a very loyal client base because she appreciates every one of us and treats us like family. She is a wonderful person and great business woman. I would recommend Cindy's Nails to everyone!
I have been to several nail salons and this is by far the worst! Never had a fungus on my toes ever before. And since I got my feet done there I've developed fungus on my toenails. They trimmed them too short and caused a ingrown as well. My boyfriend has something going on with his feet as well, we went together. They are overly priced as well. Don't waste your money! Going to cost you a podiatrist appointment!!
I will give this establishment a perfect score because I've been going here for years and the staff is always friendly and happy and they care about customer service. Cindy is the owner, and I just love her. She sets the tone in her place for a happy environment, and she always takes care of her customers extremely well. She always gives customers water if they need it, and I get a Christmas gift every year from them. I have a cough (not covid), and they even give me cough supplements when I go there. They have become like part of my family. They even came to my home to do my nails during the height of the pandemic when everything was on lockdown. I love Cindy and her staff!...I have never been to a nailshop that was friendlier and more customer service oriented than this place!
This was the worse mani pedi I had in my life. I will not recommend this place to anyone. They charge me 103.00 for garbage. The young lady who did my manicure was on the phone the intire service, disrespectful to me the customer.
Very friendly staff, always willing to go above and beyond to make sure that Their customers are satisfied. Cindy is very outgoing & is a wonderful person, has a great personality. You would be doing yourself justice to go visit her she does a great job. Thank you for everything Cindy...
I enjoy going to Cindy's
they have always done a really nice job for me. My husband enjoys they're pedicures also.
Manicure, acrylics, fills, pedicure, waxing, leg massage, and even shoulder massage,
have all been done,
to above expectations.
Cindy and staff are a very talented manicurists and extremely busy.
I would recommend that if you're in a hurry or on limited time,
PLEASE call ahead. I have watched them for years. They give excellent service,
at a fair prices and try to accommodate everyone's wishes.
I don't know how they do it,
I can only imagine their challenges, on particular busy days.