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Cocos Restaurant

+44 161 928 2303
18 Regent Rd, Altrincham WA14 1RP United Kingdom of Great Britain and Northern Ireland
Open Today: 02:00 AM - 10:00 PM

Quick Facts About Cocos Restaurant

Cocos Restaurant has several strengths based on the comments provided. Firstly, the food is consistently praised as delicious and of good quality. This indicates that the restaurant has a strong culinary team and ensures that the dishes served are flavorful and enjoyable. The portions are also mentioned as excellent, indicating that customers feel satisfied with the quantity of food they receive.
Secondly, the staff at Cocos Restaurant are commended for their friendliness and accommodation. They are described as awesome, welcoming, and attentive. This demonstrates that the restaurant places an emphasis on providing excellent customer service and creating a positive dining experience for their guests. The staff's ability to accommodate toddlers and individuals with disabilities is specifically mentioned, showing that they go above and beyond to meet the needs of all customers.
Additionally, the reasonable prices at Cocos Restaurant are highlighted as a strength. This suggests that the restaurant offers good value for money, considering the quality of the food and the overall dining experience. The ability to provide a special set menu within a specific budget for a large group further demonstrates their flexibility and willingness to work with customers to meet their needs.
Furthermore, the ability to book a private room for special occasions is mentioned as a positive aspect of the restaurant. This indicates that Cocos Restaurant can cater to larger groups and provide a more intimate setting for events. The fact that the restaurant was still attentive and provided excellent customer service despite being full further demonstrates their ability to manage high demand and ensure a positive experience for all patrons.
However, there are also weaknesses that can be inferred from one of the comments. One customer had a negative experience due to poor customer service. The front of house staff was described as rude, unwelcoming, and embarrassing to the customers. This indicates that there may be inconsistency in the level of customer service provided by the restaurant. It is important for the management to address this issue and ensure that all staff members are trained to provide friendly and welcoming service to all customers.
In conclusion, Cocos Restaurant has several strengths based on the comments provided. They offer delicious, high-quality food at reasonable prices, and their staff is commended for their friendliness and accommodation. The ability to provide a private room for special occasions and their attentiveness to customer needs further enhances their strengths. However, the negative experience mentioned in one comment highlights a weakness in terms of inconsistent customer service. Overall, Cocos Restaurant appears to be a well-regarded establishment with room for improvement in certain aspects of their service.


Best TL Reviews

Really enjoyed our trip to Cocos, the food was incredible, the staff were awesome and accommodated the toddlers in our group very well! Bill came out very reasonable as well! Good quality food and a decent price!
My girlfriend and I had the pleasure of
having dinner at Coco's on Friday. The food
is delicious! The service is very friendly and
accommodating and as I'm disabled so have
difficulties walking, I was shown the disabled
toilet much to my relief on the ground floor,
We were looked after very well from the staff
and felt very comfortable and happy. As said
the food is amazing, you have to go here
flavour town I tells you!
Thank you to the staff for making our Friday
night a great one! (and the limoncello's too!)
I held my 40th birthday meal here last Saturday and what a great restaurant. As we were a large family group they let us have the room upstairs which was wonderful and really lovely to have our own private space. We received excellent customer service from start to finish. The food was delicious and excellent portions. They made us feel so welcome and the experience was so relaxing. The restaurant was full but they were still so attentive to our group and nothing was to much trouble. I asked them to do me a special set menu for my guests within my budget which they happily helped me with. We also had two party members who required gluten free options and this was no problem at all. Would highly recommend this lovely restaurant and I look forward to coming again. Thank you for making my 40th a lovely experience.
We went for a belated birthday meal for our daughter. It was a quiet Wednesday but none the worse for us. As a party of 4 we were looked after well, the service was friendly and exceptional.. it is fair to say the food ticked all the boxes. We tried a range of starters and main courses and everyone expressed their delight with the dishes chosen.
Limoncello on the house to finish a lovely evening. We will return.
Had a gorgeous family meal here. They were accommodating to our increase in numbers to booking. The staff were so friendly and the food was delicious. Can't wait to return.
Always a pleasure here. Classic Italian dishes with superb flavour and great service. Happy to accommodate any request or menu changes.
We'll see you all again.
We had a table booked for 16:45pm at this restaurant which is one of our all time favourites. There was a road closure that we were unaware of, plus we have three babies! We arrived at 5pm to an almost empty restaurant and a very unwelcoming front of house. To say he was rude would be an understatement! He pointed out how late we were and made us feel very embarrassed in front of all of their staff and customers that were dining there. We were made to feel so uncomfortable that we left. Back out into the cold with a hungry and now upset two year old and two 5 month old babies. We then had to go and find a restaurant last minute that could accommodate us and our double pram. Thank you to cocos for ruining our family night and future custom from us and our family. We always spend a lot so it’s a shame we were treated this way.
Nice welcoming staff and food was amazing with good prices and well presented.

Place Pictures

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Cocos Restaurant Info

Amenities

Service options
  • Curbside pickup
  • No-contact delivery
  • Delivery
  • Takeaway
  • Dine-in
Health and safety
  • Reservations required
  • Staff wear masks
  • Staff get temperature checks
  • Staff required to disinfect surfaces between visits
Accessibility
  • Wheelchair-accessible entrance
  • Wheelchair-accessible toilet
Offerings
  • Beer
  • Cocktails
  • Coffee
  • Free water refills
  • Healthy options
  • Late-night food
  • Organic dishes
  • Salad bar
  • Small plates
  • Vegetarian options
  • Wine
Dining options
  • Lunch
  • Dinner
  • Catering
  • Dessert
  • Seating
Amenities
  • Good for kids
  • High chairs
  • Toilets
  • Wi-Fi
Atmosphere
  • Casual
  • Cosy
  • Romantic
  • Upmarket
Crowd
  • Family friendly
  • Groups
  • LGBTQ+ friendly
  • Transgender safe space
Planning
  • Accepts reservations
Payments
  • Debit cards
  • NFC mobile payments
  • Credit cards

Today

Opening Hours

Monday 02:00 AM - 10:00 PM
Tuesday 02:00 AM - 10:00 PM
Wednesday 02:00 AM - 10:00 PM
Thursday 02:00 AM - 10:00 PM
Friday 02:00 AM - 11:00 PM
Saturday 02:00 AM - 11:00 PM
Sunday 02:00 AM - 09:00 PM

How to go there

Location