Crown Hair Braiding And Weaves

+1 770-843-3700

5953 Buford Hwy NE #205, Doraville, GA 30340 United States of America

Open Today: -

Quick Facts About Crown Hair Braiding And Weaves

Crown Hair Braiding and Weaves has several strengths and weaknesses based on the comments provided.

Starting with the strengths, it is clear that the braiders at Crown Hair Braiding and Weaves have the skill and ability to create beautiful braided hairstyles. One customer mentions that their small knotless braids look amazing and they have received many compliments on them. Another customer also praises the neatness and speed at which their hair was braided, highlighting the skill of the stylists. Additionally, the staff is described as nice and making customers feel comfortable, creating a positive and welcoming atmosphere.

Furthermore, some customers appreciate the convenience and ability to get an appointment quickly. One customer mentions being taken at short notice, which can be a positive experience for those who need their hair done urgently. Another customer notes that their appointment started right on time and they were out of the chair in a reasonable amount of time.

However, there are several weaknesses mentioned as well. One recurring issue is the lack of professionalism and poor communication from the owner or staff. Multiple customers complain about difficulties in scheduling appointments, with one customer having to contact the owner multiple times and not receiving responses for days. Another customer details a frustrating experience where the owner forgot about their appointment, locked the shop doors, and initially refused to return their deposit. Inconsistent pricing is also mentioned, with one customer stating that the owner tried to charge them significantly more for a similar style compared to a previous visit.

The quality of service provided by Crown Hair Braiding and Weaves is also called into question. A few customers mention that the braids did not turn out as expected or did not last long. Complaints about large sections and bulky knots suggest that attention to detail and precision may be lacking. In addition, slow service and taking breaks during appointments are mentioned by a customer who felt overcharged for the time it took to remove their hair. Another customer mentions witnessing unprofessional behavior, such as the presence of children, arguing among the braiders, and unhygienic practices like digging in noses without washing hands.

There also appear to be issues with the cleanliness and organization of the salon. Crumbs and trash scattered around, as well as lack of seating due to family members occupying the area, suggest a lack of cleanliness and professionalism.

Finally, some customers express frustration with the payment methods accepted by the salon. The preference for alternative payment systems such as Cash App or Zelle may alienate potential customers who are not comfortable with these platforms.

In conclusion, Crown Hair Braiding and Weaves has strengths in terms of skilled braiders, neat and fast service, and a welcoming atmosphere. However, weaknesses related to poor communication, unprofessional behavior, inconsistent pricing, and quality issues with the hairstyles provided are areas that need improvement. Additionally, maintaining cleanliness and offering a variety of payment options could enhance the overall customer experience. The salon should address these weaknesses to improve customer satisfaction and attract more clients.

Best TL Reviews

I made an appointment for small knotless braids, and my experience was good! My appointment started right on time at 12, and was out the chair by 3:50. Super quick! I had 2 women working on my hair and they weren’t too rough. My braids look amazing and I have gotten many compliments on them. I will definitely be coming back to them for braids!

I would not suggest coming to this shop. I’ve come once before and was generally pleased with the experience. It took 5 hours to go medium sized, waist length braids and they looked good. Scheduling the appointment was a bit of a hassle, but it was worth it. This time, I had to text the owner multiple times to schedule my appointment because she will read my messages and not respond for days. I eventually called her to confirm the appointment. She had me send a $50 deposit and told me that my appointment was confirmed. When I showed up to the shop, the doors were locked and no one was there. I called her and she told me that she forgot but that she was going to send her coworker to come braid my hair. I kindly asked her to return my deposit. She said she would and we hung up the phone. Then she texted me asking me to send pictures of the hairstyle I wanted. I kindly responded for her to send my deposit back to me. She let me know that someone is on the way. I let her know that I wanted my deposit. This exchange went back-and-forth until she showed up five minutes later. She eventually braided my hair and called a friend to help. At the end, she tried to charge me over $200 for shoulder length braids when I have previously come to the shop and paid $180 for braids to my waist. We eventually agreed on a price and I left. As frustrating as the experience was, I would have been content if my hair looked good. Unfortunately, it looks nothing like the photos I sent her. The sections are too big and the knots are bulky. I was very excited to find a shop in the area that braids quickly but unfortunately I will not be coming back.

I came in today to get my hair taken down. I had knotless braids. I came in at 11:30am and didn’t leave until 3:30pm. I am completely unsatisfied. I was overcharged for my service($30 away from how much it cost to install my hair). I was shocked at the price she said after I assisted with my take down. They took several breaks and just overall slow service for such a simple task. I did appreciate them taking me at such short notice however I did not appreciate the service I was provided. I will never come back and I will never recommend anyone to go to the shop.

I would definitely not recommend this place. She doesn’t start on time ever, in the morning either she is late or when you arrive she’s working on a different customer when your appointment was supposed to be. Recently I got my hair done by Janelle and it only lasted a day. I got large knotless, so I didn’t expect it to last more than 2 weeks. She packed on so much gel in my hair to make it look like it would last.. Even when I put a scarf on it, it still didn’t last A DAY!!!! it’s ridiculous. I asked for my money back and I STILL did not receive it back. Here are the pictures of my hair after a day.

This place is ghetto and unprofessional. They leave in the process of braiding your hair for almost a hour at a time. They have their screaming children there. They have to stop and reprimand them continuously. They may start breastfeeding as they are doing your hair. There are braiders digging in their noses and continuing to braid without bothering to wash their hands. The braiders are arguing with each other most of the time as well. The prices change after you come in and they size up your pockets. This place has to be the worst shop in Georgia. Both sets of box braids lasted maybe 3 weeks if that long!

First time coming.

Stylists were completely unprepared.

Two women working on one client at that time.

Claimed "the person needed for my hair was out of town";

although I scheduled this appointment, last week.

Cereal crumbs all over the sofa.

Trash all over the floor.

Unprofessional.

Is this how you treat all of your clients;

or, only men?

The only saving grace, was that my hairstyle didn't take much time to finish.

Will not return.

BTW,

set up a different payment system.

Not everyone is ok with sending money through Cash App or Zelle.

The ladies here are very nice and make sure you feel comfortable. They did an excellent job of braiding my hair and I've received numerous compliments. My braids weren't too tight, they braid fast and neat. The price was a bit higher than other shops in the area but I will be going back and I recommend them to my friends.

I don’t not recommend for the first time I went their was a mess of kids food all over the place was no where to sit bc the kids that I believe was her family were taking over the seats . Then she proceeded to do my hair I thought she understood me that I wanted 4 cornrows not 2 she was doing 2 on me and I corrected I wanted 4. I did not get my 4 cornrows and I was already upset she was talking to her staff taking forever to do my hair and was spitting on me while talking . Most importantly !!!! She up charge me !!! For 2 cornrows she was going to charge me 60 then I asked her why 60 for 2 . Then she said 50 I was not pleased with this place at all ! I texted her if she can correct my cornrows and she ignored my text this is why I waited to give the review .